Digital & Retail Technologies

steven griffin made this Freedom of Information request to Bron Afon Housing
This authority is not subject to FOI law, so is not legally obliged to respond (details).
This request has been closed to new correspondence. Contact us if you think it should be reopened.

Response to this request is long overdue. Although not legally required to do so, we would have expected Bron Afon Housing to have responded by now (details). You can complain by requesting an internal review.

Dear Bron Afon Housing,

Dear FOI Team,

I would be most grateful if you would provide me, under the Freedom of Information Act, details in respect to the below questions.

1. Digital Transformation Strategy - Please provide an online or PDF copy.

2. Electronic Point of Sale (EPOS) System/Support. The details we require are:
2.1 Incumbent Suppliers for onsite / remote hardware & Support Maintenance Services.
2.2 Contract value.
2.3 Chosen Framework/contract (& any sub lots)
2.4 Start date & duration of contract.
2.5 End date / duration / extension option of contract
2.6 Please provide any details of any new epos related technology deployment in 2021/22
2.7 Who is the senior officer (outside of procurement) responsible for this contract?

3. Public Guest Wi-Fi:
3.1 Do you have a guest Wi-Fi portal and which company manages this for you?
3.2 If not, are you planning to add this service and any branded content?
3.3 Footfall – How do you currently measure this within town centres as part of the Gov Funded regeneration grant.
3.4 Do you currently require a Wi-Fi survey to improve service performance?

4. Cabling: CAT5 / CAT5e / CAT6 / Fibre
4.1 Who is your current contractor for the above?
4.2 What is your chosen framework to tender for Cabling projects?
4.3 Do you have any forthcoming cabling tenders or projects in 2021/22?

5. Smart Cities: Next Generation Customer experience
5.1 IoT – Are you implementing/planning on any of the following: Interactive Kiosks, Digital Signage, Cashless parking, Machine to Machine Telemetry, Remote Machine Monitoring
5.2 5G/ SD WAN/ Wireless WAN
5.3 What are the digital technologies your authority is planning to deploy in relation to smart cities in the next 1-3 years?
5.4 Mobility – Fleet/Vehicle & Pop-up connectivity – Do you currently use remote digital connectivity for your fleets what contracts for hardware do you have in place?
5.5 If not to above, are you planning to use in future? Please state each Department i.e. Refuse rubbish collect and analytics reporting.
5.6 COVID-19 – what plans from an IT perspective do you have for return to work – i.e. what proportion of the work force do you think will return to the office.
5.7 Branch – primary and secondary fail over in buildings/offices etc utilising 4g and 5g (5g smart cities) plus Working from Home/Home Office
5.8 COVID-19 – do they support pop up testing and vaccinations?
5.9 Branch Connectivity – what contracts in place for inbuilding networking/Wi-Fi – who provides signage and P.O.S connectivity.

6. Contacts: Please provide the name, email, telephone contact for the senior IT staff within your organisation responsible for:
6.1 IT Services
6.2 IT Infrastructure/Operations
6.3 Digital Transformation
6.4 IT Procurement

*Please note, you may feel some questions apply to your local authority that your institution directly, please mark these answers with N/A.

Thank you for your help,

Yours faithfully,

-Mr. Griffin

Enquiries Bronafon, Bron Afon Housing

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Bron Afon Community Housing Limited is registered in England & Wales and
is authorised and regulated by the Financial Conduct Authority as a
registered society under the Co-operative and Community Benefit Societies
Act 2014 Registration No 30235R, and is with the Welsh Government as a
Registered Social Landlord Registration No L147. The Registered Office is
Tŷ Bron Afon, William Brown Close, Llantarnam Industrial Park, Cwmbran,
Torfaen, NP44 3AB.


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