Digital & Retail Technologies

steven griffin made this Freedom of Information request to Pembrokeshire College

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Dear Pembrokeshire College,

Dear FOI Team,

I would be most grateful if you would provide me, under the Freedom of Information Act, details in respect to the below questions.

1. Digital Transformation Strategy - Please provide an online or PDF copy.

2. Electronic Point of Sale (EPOS) System/Support. The details we require are:
2.1 Incumbent Suppliers for onsite / remote hardware & Support Maintenance Services.
2.2 Contract value.
2.3 Chosen Framework/contract (& any sub lots)
2.4 Start date & duration of contract.
2.5 End date / duration / extension option of contract
2.6 Please provide any details of any new epos related technology deployment in 2021/22
2.7 Who is the senior officer (outside of procurement) responsible for this contract?

3. Public Guest Wi-Fi:
3.1 Do you have a guest Wi-Fi portal and which company manages this for you?
3.2 If not, are you planning to add this service and any branded content?
3.3 Footfall – How do you currently measure this within town centres as part of the Gov Funded regeneration grant.
3.4 Do you currently require a Wi-Fi survey to improve service performance?

4. Cabling: CAT5 / CAT5e / CAT6 / Fibre
4.1 Who is your current contractor for the above?
4.2 What is your chosen framework to tender for Cabling projects?
4.3 Do you have any forthcoming cabling tenders or projects in 2021/22?

5. Smart Cities: Next Generation Customer experience
5.1 IoT – Are you implementing/planning on any of the following: Interactive Kiosks, Digital Signage, Cashless parking, Machine to Machine Telemetry, Remote Machine Monitoring
5.2 5G/ SD WAN/ Wireless WAN
5.3 What are the digital technologies your authority is planning to deploy in relation to smart cities in the next 1-3 years?
5.4 Mobility – Fleet/Vehicle & Pop-up connectivity – Do you currently use remote digital connectivity for your fleets what contracts for hardware do you have in place?
5.5 If not to above, are you planning to use in future? Please state each Department i.e. Refuse rubbish collect and analytics reporting.
5.6 COVID-19 – what plans from an IT perspective do you have for return to work – i.e. what proportion of the work force do you think will return to the office.
5.7 Branch – primary and secondary fail over in buildings/offices etc utilising 4g and 5g (5g smart cities) plus Working from Home/Home Office
5.8 COVID-19 – do they support pop up testing and vaccinations?
5.9 Branch Connectivity – what contracts in place for inbuilding networking/Wi-Fi – who provides signage and P.O.S connectivity.

6. Contacts: Please provide the name, email, telephone contact for the senior IT staff within your organisation responsible for:
6.1 IT Services
6.2 IT Infrastructure/Operations
6.3 Digital Transformation
6.4 IT Procurement

Thank you for your help,

Yours faithfully,

-Mr Griffin

Catherine Freeman, Pembrokeshire College

Dear Mr Griffin,

Thank you for your email requesting information under the Freedom of Information Act. We acknowledge receipt and will process in accordance with our FOI procedures.

Kind regards,


Catherine Freeman
Swyddog Llywodraethu / Governance Officer Coleg Sir Benfro / Pembrokeshire College Hwlffordd / Haverfordwest
SA61 1SZ

01437 753315

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Simon Hitches, Pembrokeshire College

Hi Steven
I need some clarification on certain points
What do you mean by a Digital Transformation Strategy- what is the context
of this?
3.3 Footfall- I do not understand what this means
I don't think any of section 5 would apply to a College- that looks more
like a local authority. Could you please confirm?

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Dear Simon Hitches,

Some questions you may feel warrant an N/A response. I.e. Smart Cities and Footfall. Other questions around EPOS contracts and public guest WIFI will be a lot more straight forward to answer.

Regards to Digital transformation, this would form part of your wider IT Strategy and merely relates to the projects the college will be thinking about concerning Digital technologies. e.g - projects could be based around the Digital Cashless Campus or Cloud based initiatives, or the move from a physical wired infrastructure to a 5G wifi network for example.

Yours sincerely,

Mr Griffin

Simon Hitches, Pembrokeshire College

Responses below:

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