Digital & Retail Technologies

Dear NHS Wales Informatics Service,

Dear FOI Team,

I would be most grateful if you would provide me, under the Freedom of Information Act, details in respect to the below questions.

1. Digital Transformation Strategy - Please provide an online or PDF copy.

2. Electronic Point of Sale (EPOS) System/Support. The details we require are:
2.1 Incumbent Suppliers for onsite / remote hardware & Support Maintenance Services.
2.2 Contract value.
2.3 Chosen Framework/contract (& any sub lots)
2.4 Start date & duration of contract.
2.5 End date / duration / extension option of contract
2.6 Please provide any details of any new epos related technology deployment in 2021/22
2.7 Who is the senior officer (outside of procurement) responsible for this contract?

3. Public Guest Wi-Fi:
3.1 Do you have a guest Wi-Fi portal and which company manages this for you?
3.2 If not, are you planning to add this service and any branded content?
3.3 Footfall – How do you currently measure this within town centres as part of the Gov Funded regeneration grant.
3.4 Do you currently require a Wi-Fi survey to improve service performance?

4. Cabling: CAT5 / CAT5e / CAT6 / Fibre
4.1 Who is your current contractor for the above?
4.2 What is your chosen framework to tender for Cabling projects?
4.3 Do you have any forthcoming cabling tenders or projects in 2021/22?

5. Smart Cities: Next Generation Customer experience
5.1 IoT – Are you implementing/planning on any of the following: Interactive Kiosks, Digital Signage, Cashless parking, Machine to Machine Telemetry, Remote Machine Monitoring
5.2 5G/ SD WAN/ Wireless WAN
5.3 What are the digital technologies your authority is planning to deploy in relation to smart cities in the next 1-3 years?
5.4 Mobility – Fleet/Vehicle & Pop-up connectivity – Do you currently use remote digital connectivity for your fleets what contracts for hardware do you have in place?
5.5 If not to above, are you planning to use in future? Please state each Department i.e. Refuse rubbish collect and analytics reporting.
5.6 COVID-19 – what plans from an IT perspective do you have for return to work – i.e. what proportion of the work force do you think will return to the office.
5.7 Branch – primary and secondary fail over in buildings/offices etc utilising 4g and 5g (5g smart cities) plus Working from Home/Home Office
5.8 COVID-19 – do they support pop up testing and vaccinations?
5.9 Branch Connectivity – what contracts in place for inbuilding networking/Wi-Fi – who provides signage and P.O.S connectivity.

6. Contacts: Please provide the name, email, telephone contact for the senior IT staff within your organisation responsible for:
6.1 IT Services
6.2 IT Infrastructure/Operations
6.3 Digital Transformation
6.4 IT Procurement

Thank you for your help,

Yours faithfully,

-Steven

Dear NHS Wales Informatics Service,

Thank you for your recent correspondence. Here are some clarification's to the questions you asked for....

5.2 5G/ SD WAN/ Wireless WAN - (*This question revolves around the use of new network technologies such as a 4 or 5G network. Do you utilise or plan to utilise a 5G Mobile networks across your main office IT estate? They could be for poor WIFI coverage reasons, inaccessible areas where cabling will not be allowed i.e. At certain heights or grade1 listed buildings, or to improve speeds and redundancy with better cloud functionality and security)

5.7 Branch – primary and secondary fail over in buildings/offices etc, utilising 4g and 5g (5g smart cities) plus Working from Home/Home Office - (*This question revolved around the use of newer 5G technologies for the wider IT estate, homeworkers with wired LANs, remote offices without wifi coverage, Rural offices and for remote estates i.e. for doctors surgery's or other known offices, which you may manage)

5.8 COVID-19 – do they support pop up testing and vaccinations? (*This question asks about the use of the mobile WAN and 5G technologies for temporary pop up style offices/cabins. I.e. (NHS Trusts created many field hospitals during Covid where wired networks where not for short term temp use and a temp mobile network was the best solution).

Yours faithfully,

steven griffin