Digital & Retail Technologies

Response to this request is long overdue. By law, under all circumstances, Merthyr Tydfil Council should have responded by now (details). You can complain by requesting an internal review.

Dear Merthyr Tydfil Council,

Dear FOI Team,

I would be most grateful if you would provide me, under the Freedom of Information Act, details in respect to the below questions.

1. Digital Transformation Strategy - Please provide an online or PDF copy.

2. Electronic Point of Sale (EPOS) System/Support. The details we require are:
2.1 Incumbent Suppliers for onsite / remote hardware & Support Maintenance Services.
2.2 Contract value.
2.3 Chosen Framework/contract (& any sub lots)
2.4 Start date & duration of contract.
2.5 End date / duration / extension option of contract
2.6 Please provide any details of any new epos related technology deployment in 2021/22
2.7 Who is the senior officer (outside of procurement) responsible for this contract?

3. Public Guest Wi-Fi:
3.1 Do you have a guest Wi-Fi portal and which company manages this for you?
3.2 If not, are you planning to add this service and any branded content?
3.3 Footfall – How do you currently measure this within town centres as part of the Gov Funded regeneration grant.
3.4 Do you currently require a Wi-Fi survey to improve service performance?

4. Cabling: CAT5 / CAT5e / CAT6 / Fibre
4.1 Who is your current contractor for the above?
4.2 What is your chosen framework to tender for Cabling projects?
4.3 Do you have any forthcoming cabling tenders or projects in 2021/22?

5. Smart Cities: Next Generation Customer experience
5.1 IoT – Are you implementing/planning on any of the following: Interactive Kiosks, Digital Signage, Cashless parking, Machine to Machine Telemetry, Remote Machine Monitoring
5.2 5G/ SD WAN/ Wireless WAN
5.3 What are the digital technologies your authority is planning to deploy in relation to smart cities in the next 1-3 years?
5.4 Mobility – Fleet/Vehicle & Pop-up connectivity – Do you currently use remote digital connectivity for your fleets what contracts for hardware do you have in place?
5.5 If not to above, are you planning to use in future? Please state each Department i.e. Refuse rubbish collect and analytics reporting.
5.6 COVID-19 – what plans from an IT perspective do you have for return to work – i.e. what proportion of the work force do you think will return to the office.
5.7 Branch – primary and secondary fail over in buildings/offices etc utilising 4g and 5g (5g smart cities) plus Working from Home/Home Office
5.8 COVID-19 – do they support pop up testing and vaccinations?
5.9 Branch Connectivity – what contracts in place for inbuilding networking/Wi-Fi – who provides signage and P.O.S connectivity.

6. Contacts: Please provide the name, email, telephone contact for the senior IT staff within your organisation responsible for:
6.1 IT Services
6.2 IT Infrastructure/Operations
6.3 Digital Transformation
6.4 IT Procurement

Thank you for your help,

Yours faithfully,

-Mr Griffin

FOI (Freedom of Information), Merthyr Tydfil Council

Diolch am eich e-bost.

Hoffem eich hysbysu ei fod yn bosibl na fyddwn yn gallu ymateb i’ch cais oddi fewn i’r fframwaith amser statudol. Mae ein staff yn delio gyda materion o flaenoriaeth uchel ar hyn o bryd ac yn hynny o beth efallai na fyddan nhw’n gallu coladu’r wybodaeth sydd ei hangen arnoch.

Bydd aelod o’r Tîm Llywodraethu Gwybodaeth ymateb cyn gynted ag sy’n bosibl gyda gwybodaeth bellach.

Diolch am eich amynedd.

Thank you for your email.

We would like to inform you that we might not be able to respond to your request within the statutory timeframe. Our staff are currently dealing with high priority matters and as such may not be able to collate the information you require.

A member of the Information Governance Team will respond to you as soon as possible with further information.

Thank you for your patience.
Croesawn ohebu yn Gymraeg a fydd hyn ddim yn arwain at oedi.

Mae'r e-bost hwn ac unrhyw ffeiliau a drosglwyddir gydag ef yn gyfrinachol ac wedi'u bwriadu ar gyfer pwy bynnag y cyfeirir ef ato neu atynt. Mae cynnwys yr e-bost hwn cynrychioli barn y sawl a enwir uchod, felly nid ydyw'n dilyn ei fod yn cynrychioli barn Cyngor Bwrdeistref Sirol Merthyr Tudful.

Darllenwch ein hysbysiadau preifatrwydd<https://www.merthyr.gov.uk/council/data-...> i ddarganfod mwy am sut rydym yn defnyddio eich gwybodaeth bersonol.

Cyngor Bwrdeistref Sirol Merthyr Tudful
Canolfan Dinesig
Stryd Y Castell
Merthyr Tudful
CF47 8AN

Teleffon: 01685 725000

We welcome correspondence in Welsh and this will not lead to a delay.

This e-mail and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. The contents of this e-mail represent the views of the individual(s) named above and do not necessarily represent the views of Merthyr Tydfil County Borough Council.

Please read our privacy notices<https://www.merthyr.gov.uk/council/data-...> to find out more about how we use your personal information.

Merthyr Tydfil County Borough Council
Civic Centre
Castle Street
Merthyr Tydfil
CF47 8AN

Telephone: 01685 725000

[https://www.merthyr.gov.uk/assets/img/lo...
http://www.merthyr.gov.uk

FOI (Freedom of Information), Merthyr Tydfil Council

 

 

 

Dear Sir/Madam

 

RE: Freedom Of Information Act 2000 – INFORMATION Request

 

We acknowledge your request for information received by the Data
Disclosure and Records Officer on 10/03/2021

 

We are considering your request and you will receive the Councils full
response within the [1]statutory time limit of 20 working days, which in
this instance is no later than 07/04/2021 unless the information is
exempt or we require additional time to consider whether disclosure is in
the public interest in accordance with [2]Section 2 of the Act.

 

The [3]Act defines a number of exemptions which may prevent release of the
information you have requested. Before we provide the information we will
consider whether it is proper to release it and if any of the exemption
categories do apply then the information may not be released. We will tell
you if this is the case, and you will have a right of appeal. If the
information you request contains reference to a third party then they may
be consulted prior to a decision being taken on whether or not to release
the information to you. You may have to pay a fee for this information; we
will consider this and let you know. If a fee is applicable the Council
will issue you with a Fees Notice. The 20 working day time limit will not
start until we receive your payment. If you have any queries or concerns,
please contact the Data Disclosure and Records Officer on 01685 725000 or
[4][Merthyr Tydfil Council request email]. You can find out more about the Act from the
Information Commissioner at:

 

Information Commissioner’s Office (Wales)

2^nd Floor

Churchill House

Churchill Way

Cardiff

CF10 2HH

 

Tel: 0330 414 6421

Email: [5][email address]

Website: [6]www.ico.org.uk

 

Responses to completed requests for information are published online
within our disclosure log. Our disclosure log is located in the find it
section of our external website ([7]www.merthyr.gov.uk). Please click
[8]HERE to view our disclosure log.

 

Yours faithfully

 

Swyddog Datgelu Data a Chofnodion/Data Disclosure and Records Officer

Tîm Llywodraethu Gwybodaeth/Information Governance Team

Cyngor Bwrdeistref Sirol Merthyr Tudful/Merthyr Tydfil County Borough
Council

 

Canolfan Dinesig/Civic Centre

Stryd Y Castell/Castle Street

Merthyr Tudful/Merthyr Tydfil

CF47 8AN/CF47 8AN

Ffon/Tel: 01685 725000

E-bost/E-mail: [9][Merthyr Tydfil Council request email]

 

Croesawn ni ohebu yn y Gymraeg/We welcome correspondence in Welsh.

Croesawn ohebu yn Gymraeg a fydd hyn ddim yn arwain at oedi.

Mae'r e-bost hwn ac unrhyw ffeiliau a drosglwyddir gydag ef yn gyfrinachol
ac wedi'u bwriadu ar gyfer pwy bynnag y cyfeirir ef ato neu atynt. Mae
cynnwys yr e-bost hwn cynrychioli barn y sawl a enwir uchod, felly nid
ydyw'n dilyn ei fod yn cynrychioli barn Cyngor Bwrdeistref Sirol Merthyr
Tudful.

Darllenwch ein [10]hysbysiadau preifatrwydd i ddarganfod mwy am sut rydym
yn defnyddio eich gwybodaeth bersonol.

Cyngor Bwrdeistref Sirol Merthyr Tudful
Canolfan Dinesig
Stryd Y Castell
Merthyr Tudful
CF47 8AN

Teleffon: 01685 725000

We welcome correspondence in Welsh and this will not lead to a delay.

This e-mail and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they are
addressed. The contents of this e-mail represent the views of the
individual(s) named above and do not necessarily represent the views of
Merthyr Tydfil County Borough Council.

Please read our [11]privacy notices to find out more about how we use your
personal information.

Merthyr Tydfil County Borough Council
Civic Centre
Castle Street
Merthyr Tydfil
CF47 8AN

Telephone: 01685 725000

[12]http://www.merthyr.gov.uk

References

Visible links
1. http://www.legislation.gov.uk/ukpga/2000...
2. http://www.legislation.gov.uk/ukpga/2000...
3. http://www.legislation.gov.uk/ukpga/2000...
4. mailto:[Merthyr Tydfil Council request email]
5. mailto:[email address]
6. http://www.ico.org.uk/
7. http://www.merthyr.gov.uk/
8. http://www.merthyr.gov.uk/English/Servic...
9. mailto:[Merthyr Tydfil Council request email]
10. https://www.merthyr.gov.uk/council/data-...
11. https://www.merthyr.gov.uk/council/data-...
12. http://www.merthyr.gov.uk/

FOI (Freedom of Information), Merthyr Tydfil Council

 

 

Classification: NOT PROTECTIVELY MARKED

 

Dear Sir/Madam

RE:     Freedom Of Information Act 2000 – INFORMATION Request

 

We are still gathering information for this request, However we have
supplied the data we have collected to date.  You will receive the
outstanding Data by the 06.05.2021.

Kindest Regards

We have considered your request and provide the following information:

I would be most grateful if you would provide me, under the Freedom of
Information Act, details in respect to the below questions.

 

 

1. Digital Transformation Strategy - Please provide an online or PDF copy.
– The Council does not have a Digital Transformation Strategy

 

 

 

2. Electronic Point of Sale (EPOS) System/Support. The details we require
are:

 

2.1 Incumbent Suppliers for onsite / remote hardware & Support Maintenance
Services.

 

2.2 Contract value.

 

2.3 Chosen Framework/contract (& any sub lots)

 

2.4 Start date & duration of contract.

 

2.5 End date / duration / extension option of contract

 

2.6 Please provide any details of any new epos related technology
deployment in 2021/22

 

2.7 Who is the senior officer (outside of procurement) responsible for
this contract?

 

 

 

 

3. Public Guest Wi-Fi:

 

3.1 Do you have a guest Wi-Fi portal and which company manages this for
you? Yes – Sky.

 

3.2 If not, are you planning to add this service and any branded content?
N/A

 

3.3 Footfall – How do you currently measure this within town centres as
part of the Gov Funded regeneration grant.

 

3.4 Do you currently require a Wi-Fi survey to improve service
performance?

 

4. Cabling: CAT5 / CAT5e / CAT6 / Fibre CAT5

 

4.1 Who is your current contractor for the above? Comtec

 

4.2 What is your chosen framework to tender for Cabling projects?
Sell2Wales

 

4.3 Do you have any forthcoming cabling tenders or projects in 2021/22?
No.

 

 

 

 

 

5. Smart Cities: Next Generation Customer experience

 

5.1 IoT – Are you implementing/planning on any of the following:
Interactive Kiosks, Digital Signage, Cashless parking, Machine to Machine
Telemetry, Remote Machine Monitoring

 

5.2 5G/ SD WAN/ Wireless WAN

 

5.3 What are the digital technologies your authority is planning to deploy
in relation to smart cities in the next 1-3 years?

 

5.4 Mobility – Fleet/Vehicle & Pop-up connectivity – Do you currently use
remote digital connectivity for your fleets what contracts for hardware do
you have in place?

 

5.5 If not to above, are you planning to use in future? Please state each
Department i.e. Refuse rubbish collect and analytics reporting.

 

5.6 COVID-19 – what plans from an IT perspective do you have for return to
work – i.e. what proportion of the work force do you think will return to
the office.

 

5.7 Branch – primary and secondary fail over in buildings/offices etc
utilising 4g and 5g (5g smart cities) plus Working from Home/Home Office

 

5.8 COVID-19 – do they support pop up testing and vaccinations?

 

5.9 Branch Connectivity – what contracts in place for inbuilding
networking/Wi-Fi – who provides signage and P.O.S connectivity.

 

 

 

 

6. Contacts: Please provide the name, email, telephone contact for the
senior IT staff within your organisation responsible for:

 

6.1 IT Services Head of ICT; [1][email address] 01685 725450

 

6.2 IT Infrastructure/Operations Infrastructure Team Leader,
[2][email address] 01685 725450

 

6.3 Digital Transformation

 

6.4 IT Procurement

 

 

 

 

The information supplied to you continues to be protected by the
Copyright, Designs and Patents Act 1988. You are free to use it for your
own purposes, including any non-commercial research you are doing and for
the purposes of news reporting. Any other re-use, for example commercial
publication, would require the permission of the copyright holder. Most
documents supplied by this department will have been produced by
government officials and will be Crown Copyright. You can find details on
the arrangements for re-using Crown copyright from [3]The National
Archives.

 

We supply this based on your original request. If this is not what you
wanted or if you feel we have not fully understood your request please do
not hesitate to contact us to clarify your exact requirements. If you have
any queries or concerns or are in any way dissatisfied with the handling
of your request and you wish to make a complaint please contact the
Information Governance Team on 01685 725000 or [4][Merthyr Tydfil Council request email]. If
you are not satisfied with the outcome of your complaint please contact
the Councils Complaints Team on 01685 725000 or
[5][email address], alternatively you may wish to submit a
complaint using the Councils [6]online complaints form. You can find out
more about the Act from the Information Commissioner at:

 

Information Commissioner’s Office (Wales)

2^nd Floor

Churchill House

Churchill Way

Cardiff

CF10 2HH

 

Tel: 0330 414 6421 

Email: [7][email address]

Website: [8]www.ico.org.uk

Responses to completed requests for information are published online
within our disclosure log. Our disclosure log is located on our external
website ([9]www.merthyr.gov.uk). Please click [10]HERE to view our
disclosure log.

 

Yours faithfully

 

Swyddog Datgelu Data a Chofnodion/Data Disclosure and Records Officer

Tîm Llywodraethu Gwybodaeth/Information Governance Team

Cyngor Bwrdeistref Sirol Merthyr Tudful/Merthyr Tydfil County Borough
Council

 

Canolfan Dinesig/Civic Centre

Stryd Y Castell/Castle Street

Merthyr Tudful/Merthyr Tydfil

CF47 8AN/CF47 8AN

Ffon/Tel: 01685 725000

E-bost/E-mail: [11][Merthyr Tydfil Council request email]

 

Croesawn ni ohebu yn y Gymraeg/We welcome correspondence in Welsh.

 

Croesawn ohebu yn Gymraeg a fydd hyn ddim yn arwain at oedi.

Mae'r e-bost hwn ac unrhyw ffeiliau a drosglwyddir gydag ef yn gyfrinachol
ac wedi'u bwriadu ar gyfer pwy bynnag y cyfeirir ef ato neu atynt. Mae
cynnwys yr e-bost hwn cynrychioli barn y sawl a enwir uchod, felly nid
ydyw'n dilyn ei fod yn cynrychioli barn Cyngor Bwrdeistref Sirol Merthyr
Tudful.

Darllenwch ein [12]hysbysiadau preifatrwydd i ddarganfod mwy am sut rydym
yn defnyddio eich gwybodaeth bersonol.

Cyngor Bwrdeistref Sirol Merthyr Tudful
Canolfan Dinesig
Stryd Y Castell
Merthyr Tudful
CF47 8AN

Teleffon: 01685 725000

We welcome correspondence in Welsh and this will not lead to a delay.

This e-mail and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they are
addressed. The contents of this e-mail represent the views of the
individual(s) named above and do not necessarily represent the views of
Merthyr Tydfil County Borough Council.

Please read our [13]privacy notices to find out more about how we use your
personal information.

Merthyr Tydfil County Borough Council
Civic Centre
Castle Street
Merthyr Tydfil
CF47 8AN

Telephone: 01685 725000

[14]http://www.merthyr.gov.uk

References

Visible links
1. mailto:[email address]
2. mailto:[email address]
3. http://www.nationalarchives.gov.uk/
4. mailto:[Merthyr Tydfil Council request email]
5. mailto:[email address]
6. https://eform.merthyr.gov.uk/default.asp...
7. mailto:[email address]
8. http://www.ico.org.uk/
9. http://www.merthyr.gov.uk/
10. http://www.merthyr.gov.uk/council/data-p...
11. mailto:[Merthyr Tydfil Council request email]
12. https://www.merthyr.gov.uk/council/data-...
13. https://www.merthyr.gov.uk/council/data-...
14. http://www.merthyr.gov.uk/