Digital rent collection solution / Income Analytics product

Jackie Wilson made this Freedom of Information request to Alliance Homes
This authority is not subject to FOI law, so is not legally obliged to respond (details). Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

Response to this request is long overdue. Although not legally required to do so, we would have expected Alliance Homes to have responded by now (details). You can complain by requesting an internal review.

Jackie Wilson
Delivered

Dear Alliance Homes,

I would be most grateful if you would provide me, under the Freedom of Information Act, details in respect to any Digital rent collection solution / Income Analytics product the Housing Association are using to prioritise rent arrears cases.

The details we require are:
• What is the name of the supplier or product currently under contract?
• What are the contractual performance KPI’s for this contract?
• Actual spend on this contract/framework (and any sub lots / optional modules), from the start of the contact to the current date
• Start date & duration of framework/contract?
• Could you please provide a copy of the service specification given to all bidders for when this contract was last advertised?
• Is there an extension clause in the framework(s)/contract(s) and, if so, the duration of the extension?
• Has the decision been made yet on whether the framework(s)/contract(s) are being either extended or renewed?
• Who is the senior procurement officer, name, job title and contact details, responsible for this contract?
• Who is the senior officer, name, job title and contact details, (outside of procurement) responsible for this contract?

Thank you for your help.

Yours faithfully,

Jackie Wilson

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No Reply - Alliance Homes, Alliance Homes

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