We don't know whether the most recent response to this request contains information or not – if you are Bob Smith please sign in and let everyone know.

Dear Department for Work and Pensions,

I would be most grateful if you would provide me, under the Freedom of Information Act, details in respect to the point below.

Forms/Applications provided by the DWP

The details I request are:

• Rough quantity of paper forms/applications received from PDFs per annum?
• Current existing supplier for digital applications/forms on your website?
• Current existing supplier for your CRM?
• Current spend for both of the above softwares?
• Whether the organisation uses any 3rd party contractors to assist with this?
• Start date of contracts with Technology suppliers?
• End date of contracts with Technology suppliers?
• Is there an extension clause in the contracts with digital suppliers and, if so, the duration of the extension?
• Has a decision been made yet on whether the contracts are being either extended or renewed?
• Who is the senior officer (outside of procurement) responsible for these contracts?

Yours faithfully,

Bob Smith

Dear Department for Work and Pensions,

Please note that this is now late. Please may I have a response ASAP.

Yours faithfully,

Bob Smith

DWP freedom-of-information-requests, Department for Work and Pensions

This is an automated confirmation that your request for information has
been accepted by the DWP FOI mailbox.
 
If your email is a Freedom of Information request you can normally expect
a response within 20 working days.
 
However please be advised that due to the current situation with COVID-19
we cannot guarantee a response within this timescale.
 
Every effort is being made to respond to FOIs as we would usually but the
current situation means that available Departmental resources will be
needed on other high priority areas.
 
We kindly ask for your understanding during this unprecedented situation
and we will aim to deal with your FOI request as soon as is practically
possible.
 
Email FOI responses will be issued from [1][email address]
We recommend that you add this address to your email contacts otherwise
the response may be treated as Spam or Junk mail.  
 
Should you have any further queries in connection with this request do
please contact us.
 
[2]http://www.gov.uk/dwp
 
 

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References

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1. mailto:[email address]
2. http://www.gov.uk/dwp

DWP freedom-of-information-requests, Department for Work and Pensions

Dear Mr Smith,
 
We have no record of any correspondence with you.
 
However, we have checked the WDTK website and you appear to have been in
correspondence with the Home Office on the subject of digital forms.
 
I hope this is helpful,
 
DWP Central Freedom of Information Team
 

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Dear DWP freedom-of-information-requests,

I wrote to you on the 19th of January via WDTK regarding your digital forms. Please acknowledge this and acknowledge the lack of response and get back to me ASAP with the information.

Yours sincerely,

Bob Smith

DWP freedom-of-information-requests, Department for Work and Pensions

This is an automated confirmation that your request for information has
been accepted by the DWP FOI mailbox.
 
If your email is a Freedom of Information request you can normally expect
a response within 20 working days.
 
However please be advised that due to the current situation with COVID-19
we cannot guarantee a response within this timescale.
 
Every effort is being made to respond to FOIs as we would usually but the
current situation means that available Departmental resources will be
needed on other high priority areas.
 
We kindly ask for your understanding during this unprecedented situation
and we will aim to deal with your FOI request as soon as is practically
possible.
 
Email FOI responses will be issued from [1][email address]
We recommend that you add this address to your email contacts otherwise
the response may be treated as Spam or Junk mail.  
 
Should you have any further queries in connection with this request do
please contact us.
 
[2]http://www.gov.uk/dwp
 
 

show quoted sections

References

Visible links
1. mailto:[email address]
2. http://www.gov.uk/dwp

DWP freedom-of-information-requests, Department for Work and Pensions

Dear Mr Smith

We can find no trace of your email on 19 January 2021

If you'd like to resubmit your question we will respond.

Kind regards
DWP Central FOI Team

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We don't know whether the most recent response to this request contains information or not – if you are Bob Smith please sign in and let everyone know.