Digital Forms

Response to this request is long overdue. By law, under all circumstances, Ministry of Justice should have responded by now (details). You can complain by requesting an internal review.

Dear Ministry of Justice,

I would be most grateful if you would provide me, under the Freedom of Information Act, details in respect to the point below.

Forms/Applications provided by the MoJ

The details I request are:

• Rough quantity of paper forms/applications received from PDFs per annum?
• Current existing supplier for digital applications/forms on your website?
• Current existing supplier for your CRM?
• Current spend for both of the above softwares?
• Whether the organisation uses any 3rd party contractors to assist with this?
• Start date of contracts with Technology suppliers?
• End date of contracts with Technology suppliers?
• Is there an extension clause in the contracts with digital suppliers and, if so, the duration of the extension?
• Has a decision been made yet on whether the contracts are being either extended or renewed?
• Who is the senior officer (outside of procurement) responsible for these contracts?

Yours faithfully,

Bob Smith

Dear Ministry of Justice,

Please note that this is now late. Please may I have a response ASAP.

Yours faithfully,

Bob Smith

Disclosure Team, Ministry of Justice

1 Attachment

Dear Bob Smith,

 

Thank you for your recent Freedom of Information request.

 

Please see response attached. We apologise for the delay in you receiving
this. Having checked our records our previous email was undeliverable as
it was suspected of being spam.

 

Regards

 

Disclosure Team

(Sent on behalf of Digital Change Directorate, HMCTS)

Ministry of Justice

show quoted sections

Dear Disclosure Team,

Thank you for your response.

Please remove question 1 in that case and let me know if then you are able to respond within the timeframe of 3.5 working days.

Yours sincerely,

Bob Smith