Digital Dictation / Voice Recognition System Query

The request was successful.

Emmanuel Phillips

Dear FOI Team at [Authority name],

We are currently updating data on your trust’s Digital Dictation and Voice Recognition systems. Can you please complete the fields below with what you currently hold?

System type can also be 'No System Installed' if your trust does not use the system:

System type - Digital dictation
Supplier name -
System name -
Date installed -
Contract expiration -
Notes -

System type - Voice Recognition
Supplier name -
System name -
Date installed -
Contract expiration -
Notes –

If applicable,
- can you let us know who supplies your digital dictation hardware devices?
- how many digital dictation devices does your trust have?
- when was the procurement date of the digital dictation devices?

System definitions:
Digital Dictation - Device used to record audio and share recordings digitally.
Voice Recognition - Identifies and translates spoken words into text. Used to complete tasks or transcribe documents.

Thank you in advance for your time.

Best regards,
Emmanuel Phillips

SWBH-GM-FOIREQUESTS (SANDWELL AND WEST BIRMINGHAM HOSPITALS NHS TRUST), Sandwell and West Birmingham Hospitals NHS Trust

Dear Emmanuel,

Freedom of Information Request F21/0164

Thank you for your freedom of information request received 23.06.2021.

Your request will now be considered in accordance with the Freedom of Information Act 2000. You will receive a response within the statutory timescale of 20 working days after the date of receipt as defined by the Act, subject to the information not being exempt or containing a reference to a third party. In some circumstances we may be unable to achieve this deadline. If this is likely you will be informed and given a revised timescale at the earliest opportunity.

In some cases there may be a fee payable for the retrieval, collation and provision of the information you request. If this is the case you will be informed and the 20 working day timescale will be suspended until we receive payment from you. If you choose not to make payment then your request will remain unanswered.

Some requests may also require either full or partial transference to another public authority in order to answer your query in the fullest possible way. Again, you will be informed if this is the case.
Your request for information may be delayed due to urgent operational responses to dealing with Public Health priorities.

We apologise for any inconvenience this may cause, we do remain committed to responding to your request and will respond as soon as we are able.

Trust's across the country have refocused resources to assist frontline staff to combat Covid-19 during this difficult period. The Trust will not be in a position to respond to certain FOI requests due to the increasing operational pressures.

Please could you confirm whether you still wish to have this processed as an FOI request, in light of the already burdensome situation on the NHS?

Thank you in advance of your support.

Kind regards

Freedom of Information Office
: [Sandwell and West Birmingham Hospitals NHS Trust request email]
+ Trust Headquarters, Health and Wellbeing Centre, Sandwell General
+ Hospital, Lyndon, West Bromwich B71 4HJ

-----Original Message-----
From: Emmanuel Phillips [mailto:[FOI #768082 email]]
Sent: 23 June 2021 17:11
To: SWBH-GM-FOIREQUESTS (SANDWELL AND WEST BIRMINGHAM HOSPITALS NHS TRUST)
Subject: Freedom of Information request - Digital Dictation / Voice Recognition System Query

Dear FOI Team at [Authority name],

We are currently updating data on your trust’s Digital Dictation and Voice Recognition systems. Can you please complete the fields below with what you currently hold?

System type can also be 'No System Installed' if your trust does not use the system:

System type - Digital dictation

Supplier name -

System name -

Date installed -

Contract expiration -

Notes -

System type - Voice Recognition

Supplier name -

System name -

Date installed -

Contract expiration -

Notes –

If applicable,

- can you let us know who supplies your digital dictation hardware devices?

- how many digital dictation devices does your trust have?

- when was the procurement date of the digital dictation devices?

System definitions:

Digital Dictation - Device used to record audio and share recordings digitally.

Voice Recognition - Identifies and translates spoken words into text. Used to complete tasks or transcribe documents.

Thank you in advance for your time.

Best regards,

Emmanuel Phillips

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SWBH-GM-FOIREQUESTS (SANDWELL AND WEST BIRMINGHAM HOSPITALS NHS TRUST), Sandwell and West Birmingham Hospitals NHS Trust

Dear Emmanuel,

 

Freedom of Information Request F21/0164

 

Thank you for your freedom of information request received on 23.06.2021.

 

We are currently updating data on your trust’s Digital Dictation and Voice
Recognition systems. Can you please complete the fields below with what
you currently hold?

 

System type can also be 'No System Installed' if your trust does not use
the system:

 

System type - Digital dictation

 

Supplier name - Winscribe

 

System name - Winscribe

 

Date installed - 2017

 

Contract expiration – 31/03/2022

 

Notes -

 

System type - Voice Recognition

 

Supplier name - NA

 

System name - NA

 

Date installed - NA

 

Contract expiration - NA

 

Notes – There is no specific time of voice recognition software used
across the Trust. We use Winscribe as our voice dictation software.

 

If applicable,

 

- can you let us know who supplies your digital dictation hardware
devices? Unknown

 

- how many digital dictation devices does your trust have? Unknown

 

- when was the procurement date of the digital dictation devices? Unknown

 

System definitions:

 

Digital Dictation - Device used to record audio and share recordings
digitally.

 

Voice Recognition - Identifies and translates spoken words into text. Used
to complete tasks or transcribe documents.

 

I hope that the information provided in this email answers your query.
However, if you are dissatisfied with the response please contact the
Trust in the first instance with the details of your complaint so the
Trust can conduct an internal review. Please address such requests to
[1][Sandwell and West Birmingham Hospitals NHS Trust request email] or in writing to Kam Dhami, Director
of Governance, Trust Headquarters, Sandwell Hospital, Lyndon, West
Bromwich, B71 4HJ. Alternatively, if you remain unhappy with the outcome
you can appeal directly to the Information  Commissioner at the following
address: [2]www.ico.gov.uk

 

Kind regards

 

Freedom of Information Office

: [Sandwell and West Birmingham Hospitals NHS Trust request email]

+    Trust Headquarters, Health and Wellbeing Centre, Sandwell General
Hospital, Lyndon, West Bromwich B71 4HJ

  

In the interests of the environment please think carefully before printing
this email

 

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This message may contain confidential information. If you are not the
intended recipient please inform the
sender that you have received the message in error before deleting it.
Please do not disclose, copy or distribute information in this e-mail or
take any action in relation to its contents. To do so is strictly
prohibited and may be unlawful. Thank you for your co-operation.

NHSmail is the secure email and directory service available for all NHS
staff in England and Scotland. NHSmail is approved for exchanging patient
data and other sensitive information with NHSmail and other accredited
email services.

For more information and to find out how you can switch,
https://portal.nhs.net/help/joiningnhsmail

References

Visible links
1. mailto:[Sandwell and West Birmingham Hospitals NHS Trust request email]
2. http://www.ico.gov.uk/

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