Dear Ms Johnson

Thank you for your request for information from Airedale NHS Foundation
Trust which was received on 3^rd May 2022.  Your request has been given
the Reference Number ANHSFT REF  5730. 

We will now proceed to process the request.  The deadline date for issuing
you with a full response is 31^st May  2022.   We will try to respond to
you before this date and we will contact you if we envisage delays or if
we need more information from you.

Please note that under the Freedom of Information Act, some information
can be subject to exemptions, which means that the Trust does not have to
provide the information requested.  Some exemptions are “absolute” such as
personal information and some only apply where the “public interest” in
maintaining the exemption, outweighs that of providing the information.

In some cases, where identifying, retrieving and processing the requested
information requires more time than the “appropriate cost limit” of two
and half days work, we may refuse the request or we can charge a fee.  If
the latter is the case, I will let you know and a Fees Notice will be
issued to you.  In that case you would need to pay the fee before we
proceeded with your request,  but we will offer assistance and advise you
if, by modifying your request, we could provide you with some non-exempt
or free of charge information.

Please contact me, quoting the Reference Number above, with any questions
you might have about your request.

With kind regards

Deborah Cocker

FOI Administrator

Airedale NHS Foundation Trust, Steeton, KEIGHLEY, BD20 6TD

Location: IT Business Centre | Zone C | Department 48

My usual working pattern is Mon-Thurs and I am currently working from home

[1]http://www.airedale-trust.nhs.uk / Follow us on Twitter
[2]@AiredaleNHSFT

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Dear Ms Johnson

Further to your application to access information under the Freedom of
Information Act (ANHSFT REF. 5730) please find our response below.  I’m
very sorry for our late response.

- eConsent N/A

- Outpatients EPR Generated SMS messages

- Emergency Care N/A

- Patient engagement at home N/A

- Patient satisfaction N/A

Please advise of the individual(s) (name and/or job title) with
responsibility for developing digital communications with patients. N/A

Also, do you have performance targets for monitoring patient satisfaction?
N/A

If so, please advise of the individual(s) (name and/or job title) with
responsibility for monitoring or reporting on these targets. N/A

We trust you find our response helpful.  If you feel we are not complying
with our publication scheme, you feel your request has not been properly
handled, or you are dissatisfied, you can write within 40 working days to
Foluke Ajayi, Chief Executive at the address below to request a review. 
You also have the right to complain to the Information Commissioner under
section 50 of the Freedom of Information Act 2000 if you are dissatisfied
with the outcome of that review.

Unless identified as another party's copyright, you may use and re-use the
information we have provided (not including logos or photographs), free of
charge in any format or medium, under the terms of the Open Government
Licence which can be viewed via the link below.

 [1]http://www.nationalarchives.gov.uk/doc/o...

Yours sincerely

Deborah Cocker

FOI/IG Asst

Airedale NHS Foundation Trust, Steeton, KEIGHLEY, BD20 6TD

Location: IT Business Centre | Zone C | Department 48

My usual working pattern is Mon-Thurs and I am currently working from home

[2]http://www.airedale-trust.nhs.uk / Follow us on Twitter
[3]@AiredaleNHSFT

Pre- and post-operative communication N/A

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