Digital Communications with Patients.
Dear Wirral University Teaching Hospital NHS Foundation Trust,
Do you use any applications or tools to communicate with your patients digitally?
I am interested in all aspects of patient communication, but particularly:
- Pre- and post-operative communication
- eConsent
- Outpatients
- Emergency Care
- Patient engagement at home
- Patient satisfaction
Please advise of the individual(s) (name and/or job title) with responsibility for developing digital communications with patients.
Also, do you have performance targets for monitoring patient satisfaction?
If so, please advise of the individual(s) (name and/or job title) with responsibility for monitoring or reporting on these targets.
Yours faithfully,
Claire Johnson
Our Ref: LMS/LG/JT/Access.77137-05-22
Dear Ms Johnson,
We acknowledge receipt of your request for information received in this
office on 12^th May 2022.
Please note, as the Freedom of Information Act requires us to produce your
requested information within 20 working days, any information we hold
should be sent out by 10^th June 2022.
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Yours sincerely
Liam Reid
Sent by Liam Reid (Mr) on behalf of Lin Snow
Head of Information Governance & Records Management
Data Protection Officer and Copyright Lead
With responsibility for Data Quality, Clinical Coding & Information
Security
Information Governance Department
Direct dial: 0151 604 7120
Internal extension: 2606
Email [1][Wirral University Teaching Hospital NHS Foundation Trust request email]
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