Dear The Dudley Group NHS Foundation Trust,
Do you use any applications or tools to communicate with your patients digitally?
I am interested in all aspects of patient communication, but particularly:
- Pre- and post-operative communication
- Emergency Care
- Patient engagement at home
- Patient satisfaction
Please advise of the individual(s) (name and/or job title) with responsibility for developing digital communications with patients.
Also, do you have performance targets for monitoring patient satisfaction?
If so, please advise of the individual(s) (name and/or job title) with responsibility for monitoring or reporting on these targets.
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information under the Freedom of Information Act 2000. No further
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Sincere apologies for the delay, please see attached.
Information Governance Department
The Dudley Group NHS Foundation Trust
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