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Digital Communications with Patients.

Amanda Kelly made this Freedom of Information request to Sussex Partnership NHS Foundation Trust

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Dear Sussex Partnership NHS Foundation Trust,

Do you use any applications or tools to communicate with your patients digitally?

I am interested in all aspects of patient communication, but particularly:

- Pre- and post-operative communication

- eConsent

- Outpatients

- Emergency Care

- Patient engagement at home

- Patient satisfaction

Please advise of the individual(s) (name and/or job title) with responsibility for developing digital communications with patients.

Also, do you have performance targets for monitoring patient satisfaction?

If so, please advise of the individual(s) (name and/or job title) with responsibility for monitoring or reporting on these targets.

Yours faithfully,

Amanda Kelly

Freedom Of Information (Sussex Partnership Trust), Sussex Partnership NHS Foundation Trust

Thank you for your email requesting information.

 

Your request is being processed under the terms of the Freedom of
Information Act 2000 and will be answered within twenty working days.

 

The Trust maintains a Publication Scheme which sets out key documents and
information according to the seven classifications outlined by the
Information Commissioner's Office.

 

Our Publication Scheme can be found at:

[1]http://www.sussexpartnership.nhs.uk/docu...

 

With best wishes

 

Ian Genner

Freedom of Information Officer

Sussex Partnership NHS Foundation Trust

 

Visit us: [2]www.sussexpartnership.nhs.uk

Join us: [3]www.sussexpartnership.nhs.uk/membership

Support us: [4]www.headsoncharity.org

[5][IMG]

My email address has changed to @spft.nhs.uk, replacing
@sussexpartnership.nhs.uk - please update your records.
Any mail sent to @sussexpartnership.nhs.uk - has been automatically
forwarded to my new address so there is no need to resend it.

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Freedom Of Information (Sussex Partnership Trust), Sussex Partnership NHS Foundation Trust

Dear Amanda

Many thanks for your request.

Please note, Sussex Partnership is a mental health and learning disability. Do you still want any information we may hold?

Best wishes
Ian

Ian Genner
Freedom of Information Officer
Sussex Partnership NHS Foundation Trust
Trust HQ | Swandean | Arundel Road | Worthing | BN13 3EP
Telephone: 0300 304 2050 |Email: [Sussex Partnership NHS Foundation Trust request email]

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Dear Freedom Of Information (Sussex Partnership Trust),

Hi there,
Yes we would still like to know how you communicate with your patients.

Yours sincerely,

Amanda Kelly

Freedom Of Information (Sussex Partnership Trust), Sussex Partnership NHS Foundation Trust

Thank you for your email requesting information.

 

Your request is being processed under the terms of the Freedom of
Information Act 2000 and will be answered within twenty working days.

 

The Trust maintains a Publication Scheme which sets out key documents and
information according to the seven classifications outlined by the
Information Commissioner's Office.

 

Our Publication Scheme can be found at:
[1]http://www.sussexpartnership.nhs.uk/docu...

 

With best wishes

 

Freedom of Information Team

Sussex Partnership NHS Foundation Trust

 

Visit us: [2]www.sussexpartnership.nhs.uk

Join us: [3]www.sussexpartnership.nhs.uk/membership

Support us: [4]www.headsoncharity.org

 

[5][IMG]

My email address has changed to @spft.nhs.uk, replacing
@sussexpartnership.nhs.uk - please update your records.
Any mail sent to @sussexpartnership.nhs.uk - has been automatically
forwarded to my new address so there is no need to resend it.

show quoted sections

Freedom Of Information (Sussex Partnership Trust), Sussex Partnership NHS Foundation Trust

1 Attachment

Dear Amanda,

Many thanks for your Freedom of Information request. Please find attached our response.

I hope this information is helpful.

Best wishes.

Sonia Chandler
Freedom of Information
Sussex Partnership NHS Foundation Trust
Trust HQ | Swandean | Arundel Road | BN13 3EP

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We don't know whether the most recent response to this request contains information or not – if you are Amanda Kelly please sign in and let everyone know.