Digital Communications with Patients.

The request was successful.

Dear Milton Keynes University Hospital NHS Foundation Trust,

Do you use any applications or tools to communicate with your patients digitally?

I am interested in all aspects of patient communication, but particularly:

- Pre- and post-operative communication

- eConsent

- Outpatients

- Emergency Care

- Patient engagement at home

- Patient satisfaction

Please advise of the individual(s) (name and/or job title) with responsibility for developing digital communications with patients.

Also, do you have performance targets for monitoring patient satisfaction?

If so, please advise of the individual(s) (name and/or job title) with responsibility for monitoring or reporting on these targets.

Yours faithfully,

Angela Johnson

Foi Publication Scheme Co-ordinator, Milton Keynes University Hospital NHS Foundation Trust

2 Attachments

Good morning

Please find attached acknowledgement of your recent FOI request

Many thanks

Louise Sim
Information Governance Officer
Milton Keynes University Hospital NHS Foundation Trust
T: 01908 995044 I Ext: 85044 I E: [email address] I www.mkuh.nhs.uk
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Have you completed your IG training? Please help us reach the 95% compliance figure by logging on to ESR to get started.

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Foi Publication Scheme Co-ordinator, Milton Keynes University Hospital NHS Foundation Trust

1 Attachment

Good afternoon,

Please find attached the response to your recent FOI request.

Kind Regards

Sam Toovey

Information Governance Officer
Milton Keynes University Hospital NHS Foundation Trust
T:01908 995042 | Ext: 85042 | E: [email address] | www.mkhospital.nhs.uk Have you completed your IG training ? Please help us reach the 95% compliance figure by logging on to ESR to get started.

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