Digital communication with patients

Bob Giles made this Freedom of Information request to Ardwick and Longsight Primary Care Network as part of a batch sent to 123 authorities This request has been closed to new correspondence. Contact us if you think it should be reopened.

Response to this request is long overdue. By law, under all circumstances, Ardwick and Longsight Primary Care Network should have responded by now (details). The person who made the request can complain by requesting an internal review.

Bob Giles
Delivered

Dear Ardwick and Longsight Primary Care Network,

Do you use any applications or tools to communicate with your patients digitally?

I am interested in all aspects of patient communication, but particularly:

- Pre- and post-operative communication

- eConsent

- Outpatients

- Patient engagement at home

- Patient satisfaction

Please advise of

- the individual(s) (name and/or job title) with responsibility for developing digital communications with patients.

- the suppliers presently providing such software solutions and contract values

- the contract award date and renewal date for such services

Yours faithfully,

Bob Giles

Link to this Report