Details of reasons for removing locks on gates at moorings Angel London

Mike Wells made this Freedom of Information request to British Waterways Board

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was partially successful.

Dear British Waterways Board,

Please provide any information BW holds on the reasons for removing locks in gates, and for chaining and locking these gates in the open position at the moorings in Angel London.

Please provide any information held by British Waterways regarding crime in the above location, this may include correspondence with the police, and/or with boaters, and/ or internal communications (for example with enforcement officers).

Thank you.

yours faithfully,

Mike Wells

Information Request,

Dear Mr Wells,

Thank you for your e-mail yesterday and for your request for the following information:

1. any information BW holds on the reasons for removing locks in gates, and for chaining and locking these gates in the open position at the moorings in Angel London.
2. any information held by British Waterways regarding crime in the above location, this may include correspondence with the police, and/or with boaters, and/ or internal communications

We will now review the information that we hold relating to your request and a response will be sent as soon as possible but in any case within 20 working days of the receipt of your request on 14th June 2011.

Yours Sincerely,

Sarina Young
Customer Service Co-Ordinator
British Waterways  |  The Kiln  |  Mather Road  |  Newark  |  NG24 1FB  | Tel:  01636 675740 | Mob:  07785 295 274 | Fax:  01636 705584 |
Follow the BW Customer Service team on Twitter at http://twitter.com/BWCustServ 

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Dear Information Officer

Regarding my request for information as outlined above. I note that
BW has not supplied this information in the time normally required
by the Information Act.

Please carry out an internal review over BW's non-compliance with the Act, and the reasons for not supplying this information.

Thank you.

Yours sincerely,

Mike Wells

Information Request,

Dear Mr Wells,
I apologise for the delay responding to this request. I am currently in the process of scanning this documentation and you will have our response by the end of today.
Kind regards,

Sarina Young
Customer Service Co-Ordinator
British Waterways  |  The Kiln  |  Mather Road  |  Newark  |  NG24 1FB  | Tel:  01636 675740 | Mob:  07785 295 274 | Fax:  01636 705584 |
Follow the BW Customer Service team on Twitter at http://twitter.com/BWCustServ 

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Information Request,

1 Attachment

Dear Mr Wells,

As promised earlier please find attached all copies of the following documentation held by British Waterways:

1. any information BW holds on the reasons for removing locks in
gates, and for chaining and locking these gates in the open
position at the moorings in Angel London.

2. any information held by British Waterways regarding crime in
the above location, this may include correspondence with the
police, and/or with boaters, and/ or internal communications

Please note that information which is commercially sensitive has been redacted and information which represents personal data has also been redacted.

If we haven’t reasonably met your expectations in relation to a request for information or you believe we may not have acted in accordance with the above legislation you should write in the first instance to Kelly Radley Head of Customer Relations, 64 Clarendon Road, Watford, Herts WD17 1DA outlining your concerns and asking for a review to be undertaken. Your correspondence will be acknowledged and a review of your case will be undertaken by one of British Waterways’ directors.

Should you remain unsatisfied by the response you receive you are able to contact the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF www.ico.gov.uk/Global/contact_us.aspx.

Yours Sincerely,

Sarina Young
Customer Service Co-Ordinator
British Waterways  |  The Kiln  |  Mather Road  |  Newark  |  NG24 1FB  | Tel:  01636 675740 | Mob:  07785 295 274 | Fax:  01636 705584 |
Follow the BW Customer Service team on Twitter at http://twitter.com/BWCustServ 

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