Dear Alexis Mather

Thank you for your communication about Freedom of Information request -
Details of "Personal licence holders training" enrolment and revenue
raised which we received on 03/07/2024.  We appreciate you taking the time
to get in touch with us. 

The reference number for your case is FOI/15374.

We will have a look at the issues which you have brought to our attention
and get back to you in the next three days as to our next steps.

Until then, if you have any further questions or concerns, please feel
free to get in contact with us by replying to this email leaving the
subject line unchanged

Dear Alexis Mather

Request FOI/15374

Request for Information made under the Freedom of Information Act 2000

Thank you for your request for information, received on 03/07/2024

We are currently processing your request and will contact you within 20
working days.

If you have any queries regarding your request, please do not hesitate to
contact us, quoting the reference number above in all communications.

Yours Sincerely

Information Management Team

3C Shared Services

Email:
For South Cambridgeshire DC - [email address]
For Cambridge City Council -[Cambridge City Council request email]
For Huntingdonshire DC - [email address]

3C Shared Services is a strategic partnership between Cambridge City
Council, Huntingdonshire District Council and South Cambridgeshire
District Council

Appeals Process

The Council is committed to transparency and openness, and it is our
intention to comply fully with the laws that govern access to information.
If you have any cause to believe that the terms of the Freedom of
Information Act 2000 are not being met by us, please let us know in the
first instance. If you are still dissatisfied you can address your
complaint to the Information Governance Manager, who will undertake an
Internal Review of your case. Further to this you have the subsequent
option to contact the Information Commissioner’s Office.

Copyright

Provision of this information does not automatically infer the right to
copy publish or alter the information. In most cases the Council will own
the copyright of the information provided here, or the information will be
provided under the Open Government Licence (OGL), but the rights to some
information may belong to a third party and if so a re- use licence may be
required. Please contact us for advice.

Request FOI/15374

Dear Mr Mather,

Further to your request received on 3rd July 2024, I confirm that the
Council has now considered your request under the Freedom of Information
Act 2000.

FOI/15374 - Personal licence holders training

Dear Cambridge City Council,

The council offers training for personal licence holding, per the details
at the following 2 links:

https://url.uk.m.mimecastprotect.com/s/w...

https://url.uk.m.mimecastprotect.com/s/0...

I wish to know:

1) The dates of first and of last availability of each variant (in-person
and online) of this training as offered by CCC. The last availability
applies to the in-person sessions which appear to be discontinued or
suspended.

2) the enrolment volume for the years 2018 to present, in the form of:

- number of students enrolled per year

- number of bookings made for one or more students, per year (i.e. where
one organisation has booked and paid, on any given occasion, for multiple
students)

- revenue generated in total for the council per year

- costs associated in total for the council per year

- NB: the intention from the above two factors is deduce the profitability
of the programme. If there are other pertinent factors to the
profitability, please specify their nature and financial impact, per year

- pass rate on first examination, second examination, all subsequent
examinations, per year.

3) all of the information requested in 1) and 2) above for any other
training programmes that have been offered since 2014 where these are
pertinent to alcohol licencing, and that may have been discontinued or are
otherwise not visible on the Councils website.

I hope the following will answer your query:

1. In-person – First course: 7^th September 2015. Last course: 3^rd
February 2020.

Online – The Council first started offering this e-learning package from
20^th November 2023.  Please note that this is a completely online course
with no taught content, rather learners undertake their learning
independently at their own pace. The exam is held remotely.

2.

a) number of students enrolled per year

2018 – 72
2019 – 49
2020 – 8
2021 – 0
2022 – 0
2023 – 0
2024 – 15

b) number of bookings made for one or more students, per year (i.e. where
one organisation has booked and paid, on any given occasion, for multiple
students)

2018 – 10
2019 – 5
2020 – 1
2021 – 0
2022 – 0
2023 – 0
2024 – 3

c) revenue generated in total for the council per year

2018 – £7,200
2019 – £4,972
2020 – £816
2021 – £0
2022 – £0
2023 – £0
2024 – £1,824

The above is based on the course fee charged per candidate.

d) costs associated in total for the council per year

The costs associated with running the course are proportional to the
revenue.  This is because the fee charged to candidates was calculated to
cover the costs of running the course.  Costs include, where applicable:
examination/registration fees, booking fees, centre recognition fees,
quality assurance development, officer time, stationery, and
lunch/refreshment provision.

e) pass rate on first examination, second examination, all subsequent
examinations, per year.

With respect to the pass rate per year prior to 2024, I unable to provide
you with this as we no longer have access to the system used by the
awarding body. I would, however, estimate the pass rate for the first
attempt at the exam between 2018 and 2020 to be around 99%. The current
pass rate for 2024 is 100%.

3. The Council also ran the BIIAB Level 1 Award in Responsible Alcohol
Retailing between the following dates: 16^th November 2015 and 12^th
November 2018.  The course was discontinued after the last date, therefore
there is no information to provide for 2019 to present.

a) number of students enrolled per year

2018 – 10

b) number of bookings made for one or more students, per year (i.e. where
one organisation has booked and paid, on any given occasion, for multiple
students)

2018 – 4

c) revenue generated in total for the council per year

2018 – £650

d) costs associated in total for the council per year

The costs associated with running the course were proportional to the
revenue.  This is because the fee charged to candidates was calculated to
cover the costs of running the course.  Costs include:
examination/registration fees, booking fees, centre recognition fees,
quality assurance development, officer time, stationery, and refreshment
provision.

e) pass rate on first examination, second examination, all subsequent
examinations, per year.

As above, I am unable to provide you with a pass rate per year, but I
estimate for the first exam the pass rate was above 99%.

We aim to provide a high-quality service to you and hope that you are
satisfied with this response.

Yours Sincerely

Information Management Team

3C Shared Services

Email:
For South Cambridgeshire DC - [email address]
For Cambridge City Council -[Cambridge City Council request email]
For Huntingdonshire DC - [email address]

3C Shared Services is a strategic partnership between Cambridge City
Council, Huntingdonshire District Council and South Cambridgeshire
District Council

Appeals Process

The Council is committed to transparency and openness, and it is our
intention to comply fully with the laws that govern access to information.
If you have any cause to believe that the terms of the Freedom of
Information Act 2000 are not being met by us, please let us know in the
first instance. Please advise us by responding to this email. Please do
not amend the Subject line.  If applicable, we will then undertake an
Internal Review of your case. Internal review requests should be submitted
within 60 days of the date of receipt of the response to your original
request. Further to this you have the subsequent option to contact the
Information Commissioner’s Office.

Copyright

Provision of this information does not automatically infer the right to
copy publish or alter the information. In most cases the Council will own
the copyright of the information provided here, or the information will be
provided under the Open Government Licence (OGL), but the rights to some
information may belong to a third party and if so a re- use licence may be
required. Please contact us for advice.