Details of busway derailments

Sam Webster made this Freedom of Information request to Cambridgeshire County Council

This request has been closed to new correspondence. Contact us if you think it should be reopened.

The request was successful.

Dear Cambridgeshire County Council,

There have been a number of derailments on the guided busway. For each of these, could you please provide:

1. Date, time, location and type and operator of the bus
2. A brief description of any damage to the busway caused by the derailment
3. The cost of any repairs to the busway (a rough estimate is fine)
4. Copies of any reports compiled on the derailment
5. Details of any penalties applied to operators as a result of the derailment
6. Details of any changes made to the operation of the busway as a result of the derailment

Thank you.

Yours faithfully,
Sam Webster

FOI, Cambridgeshire County Council

Dear Sam

Re: Freedom of Information Request ref 7950

Thank you for your email of 25th June in which you requested information about guided bus derailments.

Your request will be dealt with in line with the Freedom of Information Act and its regulations. In accordance with the Act, the Council aims to respond to all requests within 20 working days, in this instance by 24th July.

If we require further information, clarification or a fee in order to fulfil your request we will contact you again. Please quote the reference number above in all future correspondence concerning this request.

Yours sincerely,

David Price - Information Management Analyst
Business Intelligence Team – Information and Records
Tel. 01223 743881, Email: [Cambridgeshire County Council request email]
Box No. OCT1224, Cambridgeshire County Council, Shire Hall, Cambridge, CB3 0AP

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ETE Policy and Business Support, Cambridgeshire County Council

3 Attachments

Dear Sam Webster,


I write with reference to your request received on 26 June regarding:
Guided busway derailments


Please find attached the requested information.


I hope this information is helpful but if you are unhappy with the service
you have received in relation to your request, please let me know.


Should you wish to make a formal complaint or request a review, you should
write to Information Management Team, at either
[1][Cambridgeshire County Council request email] or by post at Box OCT1224, Shire Hall,
Cambridge CB3 0AP within 40 days of the date of this e-mail.


If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner can be contacted at: Information
Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9
5AF, or via their website: [2]


Generally, the ICO will not undertake a review or make a decision on a
request until the internal review process has been completed.


With kind regards





Tessa Adams

Policy and Business Development Officer

Policy and Business Development Team

Economy, Transport and Environment


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Dear ETE Policy and Business Support,

Thank you for your detailed response.

Yours sincerely,
Sam Webster