Desupport notice for Frameworki

john smith made this Freedom of Information request to Greenwich Borough Council

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Dear Greenwich Borough Council,

I note, from previous FOI responses, that the Council does not plan to purchase Mosaic from Corelogic as a replacement to its Frameworki system for social care.

Q1 :Has the Council received a de-support notice from Corelogic for Frameworki v4?
Q2 : If so - when will the Council be required to move to Mosaic,and at what cost? Please list licence cost, annual support cost and services cost
Q3 : When does the current solution's contract expire?
Q4 : Please provide copies of any strategy documents which outline the Council's plans with regard to the continuation of Frameworki

Yours faithfully,

J Smith

foi, Greenwich Borough Council

Dear Mr Smith

 

Ref No:- RFI/07452

 

Thank you for your Freedom of Information request dated  31^st July 2014
regarding Desupport notice for Frameworki.

 

Your request is being dealt with under the terms of the Freedom of
Information Act 2000 and will be answered within twenty working days.

 

If you have any further queries about this request do not hesitate to
contact me.  Please remember to quote the reference number above in any
future communications.

 

Yours sincerely,

 

 

June Reid

Quality and Insight Manager

Customer Services and ICT Strategy Division

Royal Borough of Greenwich

LGC Council of the Year 2013

 

' 020 8921 6290  À

*   The Woolwich Centre, 35 Wellington Street, London SE18 6HQ

8 www.royalgreenwich.gov.uk

 

 

 

 

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foi, Greenwich Borough Council

Dear Mr Smith

 

Thank you for your FOI email request dated 31/07/14. In the requesting
email  you asked the following questions:

 

Q1 :Has the Council received a de-support notice from Core logic for
Frameworki v4? 

       There has been no de-support notice for Frameworki from Core logic
.

 

Q2 : If so - when will the Council be required to move to Mosaic, and at
what cost? Please list licence cost, annual support cost and services
cost.  This question is no longer applicable because of the response for
Q1.

 

Q3 : When does the current solution's contract expire?   The contract is
due to expire in 2016.

 

Q4 : Please provide copies of any strategy documents which outline the
Council's plans with regard to the continuation of Frameworki.   The
Council does not hold any strategy documents on this topic.

 

 

If you have any queries about this letter, please contact me. Please
remember to quote the reference number above in any future communications.

 

If you are dissatisfied with the handling of your request, you have the
right to ask for an internal review.  Internal review requests should be
submitted within two months of the date of receipt of the response to your
original letter and should be addressed to the Chief Executive, Royal
Borough of Greenwich, Town Hall, Wellington Street, Woolwich, SE18 6PW.

 

If you are not content with the outcome of your complaint, you may apply
directly to the Information Commissioner for a decision. Generally, the
ICO cannot make a decision unless you have exhausted the complaints
procedure provided by the Council. The Information Commissioner can be
contacted at: The Information Commissioner’s Office, Wycliffe House, Water
Lane, Wilmslow, Cheshire SK9 5AF.

 

Yours Sincerely

 

June Reid

Quality and Insight Manager

Customer Services and ICT Strategy Division

Royal Borough of Greenwich

LGC Council of the Year 2013

 

' 020 8921 6290  À

*   The Woolwich Centre, 35 Wellington Street, London SE18 6HQ

8 www.royalgreenwich.gov.uk

 

 

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