Desupport notice for Frameworki

john smith made this Freedom of Information request to Waltham Forest Borough Council

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Dear Waltham Forest Borough Council,

I note, from previous FOI responses, that the Council does not plan to purchase Mosaic from Corelogic as a replacement to its Frameworki system for social care.

Q1 :Has the Council received a de-support notice from Corelogic
for Frameworki v4?
Q2 : If so - when will the Council be required to move to Mosaic,
and at what cost?
Q3 : When does the current solution's contract expire?
Q4 : Please provide copies of any strategy documents which outline
the Council's plans with regard to the continuation of Frameworki

Yours faithfully,

J Smith

Information Officer, Waltham Forest Borough Council

Dear Mr Smith

I acknowledge receipt of your request on 31 July 2014.

I have logged your request under our reference number FOI 2014-0471 .

In accordance with the Freedom of Information Act, the Council has 20 working days in which to respond to your request. Therefore, a written response will be sent to you on or by 29 August 2014.

Please refer to the information below regarding the process you should follow if you are dissatisfied with the Council’s response.

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London Borough of Waltham Forest
Information Officer
Complaints Team
Room 104 Town Hall
Forest Road
E17 4JF

Alternatively, you can email your request to: [Waltham Forest Borough Council request email]

Please clearly mark your correspondence as a “Request for review”.

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Alternatively, you can contact the office via their helpline: 0303 123 1113.

You can obtain further information about this via this link:

Marlon Guildford
Information Officer
Complaints Team
Operations Directorate
Rm 104,
Forest Road
Waltham Forest Town Hall
E17 4JF
Tel:- 020 8496 4209
Fax:- 020 8496 4786
Email:- [email address]

show quoted sections

Chris Luck, Waltham Forest Borough Council

1 Attachment

Dear John


Please find attached our response to your Freedom of Information request.


Kind regards
Chris Luck
for Chief Information Officer


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