Destruction of independent Parent Partnership service

The request was partially successful.

Dear Stockport Borough Council,

Please can you send me all documents and meeting minutes from 2010-11 relating to the proposal to replace the current Parent Partnership service and replace it with in-house, cheaper, less independent, less experienced and less knowledgeable staff.

Thank you.

Yours faithfully,

R Holt

FOI Officer, Stockport Metropolitan Borough Council

Dear Miss Holt,

 

Thank you for your request for information below which has been given
reference FOI 3835. Please quote this on any correspondence regarding your
request.

 

Stockport Council will respond to your request within 20 working days. If
there will be a charge for disbursements e.g. photocopying in order to
provide the information, we will inform you as soon as possible to see if
you wish to proceed; however such charges are usually waived if they
amount to less than £10.

 

Yours sincerely,

 

 

Corporate Information Services

Stockport Metropolitan Borough Council

 

 

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FOI Officer, Stockport Metropolitan Borough Council

Dear Miss Holt,

 

I am writing in response to your request for information below (ref 3835).

 

The assumed proposal regarding PPS does not currently exist; consequently
there are no related documents and meeting minutes. It would appear that
unfortunately you have been misinformed.

 

If you are unhappy with the way we have handled your request you are
entitled to ask for an internal review. Any internal review will be
carried out by a senior member of staff who was not involved with your
original request. To ask for an internal review, contact
[1][email address] in the first instance.

 

If you are unhappy with the outcome of any internal review, you are
entitled to complain to the Information Commissioner. To do so, contact:

 

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

[2]www.ico.gov.uk

 

01625 545 745

 

Yours sincerely,

 

Corporate Information Services

Stockport Metropolitan Borough Council

 

 

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Dear Stockport Borough Council,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Stockport Borough Council's handling of my FOI request 'Destruction of independent Parent Partnership service'.

While the reply to my request stated that I have been misinformed, I have been informed by Parent Partnership and have had confirmed by my MP's consituency office manager that there has indeed been a decision discussed/ made to discontinue Parent Partnership in its present form. I have had responses from two local councillors promising to fight this cut - presumably, it must exist if they are willing to help fight it. I have not been misinformed. This must have been discussed and minuted at meetings and therefore I would like the information that I have requested.

A full history of my FOI request and all correspondence is available on the Internet at this address:
http://www.whatdotheyknow.com/request/de...

Yours faithfully,

R Holt

FOI Officer, Stockport Metropolitan Borough Council

Dear Miss Holt,

 

It has been confirmed again that some preliminary exploration regarding
possible changes was undertaken; however no changes are being implemented
and the service will continue to be provided by the Together Trust.

 

If you still wish to request an internal review in light of this, any
further information you can provide which will assist with the review
would be helpful. If you do not wish to provide this information via this
website, it can be sent to the Council directly via email or post.

 

Yours sincerely,

 

Corporate Information Services

Stockport Metropolitan Borough Council

 

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Dear FOI Officer,
Here is an email that I got today from Mark Weldon:

"Thank you for your enquiry regarding the future of the parent partner service. Cllr Roy Driver asked me to respond to you. The information put out by the Together Trust was unfortunately not quite accurate and has caused a certain amount of unnecessary concern.

Because of the spending pressures within local government our efficiency programme has identified means by which we can maintain the parent partner service and most importantly the service thresholds.

The proposal is to maintain the service but to bring it back in house into the Children and Young People Directorate. The service will maintain its professional and independent nature. Indeed most local authorities do indeed provide this service successfully in-house. The Together Trust has provided an excellent service but the financial pressures on the local authority do require us to look at all services to obtain best value. This decision secures the standard of service and the entitlement and the service thresholds. I believe it is in the best interests of all Stockport’s children to maintain the service standards and not increase the thresholds, rather than continue with a more expensive service model.

The Children’s Directorate is negotiating with the Together Trust and has proposed a long lead time for any change so as to ensure continuity of the service during the transition period.

I do hope this clarifies the situation and addresses your concerns.

Sincerely,

Mark Weldon

Executive Member Children and Young People

Stockport Metropolitan Borough Council."

The response you have written above and the email from Mr Weldon are contradictory. Please can I have a clear response about A) whether the Together Trust Parent Partnership Service is being discontinued and B) if it is, the documents that I requested above.

Yours sincerely,

R Holt

FOI Officer, Stockport Metropolitan Borough Council

Dear Miss Holt,

 

Thank you for your email below (ref 3835).

 

I understand that Councillor Weldon has spoken to you directly regarding
this matter and explained that the information he gave you was correct at
the time of writing; however since then discussions may well have
changed. Although nothing has yet been finally sorted we are actively
discussing the possibility of TT continuing to run a Parent Partnership
service for the Council. I understand that TT has also conveyed this
information to you.

 

Yours sincerely,

 

Corporate Information Services

Stockport Metropolitan Borough Council

 

 

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Dear FOI Officer,
Yes, I had a very useful conversation with Mr Weldon, where I got a full explanation of the situation.

I have no issue with his explanation of events; I still think that the 16th February statement from you that I had been misinformed that the discussions were taking place was lacking transparency and was, as best, disingenuous.

I am still unclear about the situation; you have informed me in your 17th of February message that Together Trust will continue to run Parent Partnership. Parent Partnership have confirmed this. However, your most recent message today states that this is still in the discussion stages.

I am quite concerned by the lack of clarity on this situation. The messages on the 16th, 17th and 28th of February entirely contradict each other: first, there was no such proposal; a day later, the proposal did exist but had been shelved and now, the situation is still being discussed. As a result, I would like to again request that I am given the minutes/ documents regarding this proposal.

Yours sincerely,

R Holt

FOI Officer, Stockport Metropolitan Borough Council

Dear Miss Holt,

 

The Council holds no documentation. We have asked Together Trust to put
together a plan which will enable us to commission the service more
cheaply, which is what is ‘under discussion’.

 

Yours sincerely,

 

Corporate Information Services

Stockport Metropolitan Borough Council

 

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Dear Stockport Borough Council,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Stockport Borough Council's handling of my FOI request 'Destruction of independent Parent Partnership service'.

I do not feel that the request was handled openly and clearly and I also understand that documentation did and does exist regarding the proposal.

A full history of my FOI request and all correspondence is available on the Internet at this address:
http://www.whatdotheyknow.com/request/de...

Yours faithfully,

R Holt

FOI Officer, Stockport Metropolitan Borough Council

Dear Miss Holt,

I am writing in response to your request for an internal review regarding
FOI request reference FOI 3855.

Your request was completed six months ago; however the Council will still
carry out an internal review in this case. Before we can carry out an
internal review, please clarify the grounds on which you are requesting an
internal review. You have stated that you do not feel that the request was
handled correctly and that you are aware information exists which should
have been provided.

If you are aware of information you think falls within the scope of your
request, it will help if you can clarify what this information is. Please
also state what you consider was not open and clear about the way the
request was handled, so that the reviewer can consider these factors.
Please note that requests can only consider information held by or on
behalf of the Council and not information held by other organisations.
Please also note that any review will consider whether or not the response
was correct at the time the request was made; it will not consider whether
or not the response was correct in light of information which may be held
now, over six months after your initial request was made.

Once we receive the requested clarification, the internal review will be
carried out within 20 working days, by a senior member of staff who was
not involved with your original request.

Yours sincerely,

Corporate Information Services

Stockport Metropolitan Borough Council

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Dear FOI Officer,

Thank you for your response.

The grounds for requesting an internal review are that I don't think that my initial request was handled openly, honestly or with clarity. My request for information would have been wholly unsuccessful if I hadn't had extra information; I should have been able to get a full response through this route.

Being told that “The assumed proposal regarding PPS does not currently exist; consequently there are no related documents and meeting minutes. It would appear that unfortunately you have been misinformed.” on 16/2/11 was not open or clear given that a) it did exist and b) I had not been misinformed.

A day later, you responded that “it has been confirmed again that some preliminary exploration regarding possible changes was undertaken; however no changes are being implemented and the service will continue to be provided by the Together Trust”, which directly contradicts the statement of the day before.

Mark Weldon’s response to me on 17/2/11 confirmed that discussions had gone beyond ‘preliminary exploration’: “The proposal is to maintain the service but to bring it back in house into the Children and Young People Directorate. The service
will maintain its professional and independent nature. Indeed most local authorities do indeed provide this service successfully in-house. The Together Trust has provided an excellent service but the financial pressures on the local authority do require us to
look at all services to obtain best value. This decision secures the standard of service and the entitlement and the service thresholds. I believe it is in the best interests of all
Stockport’s children to maintain the service standards and not increase the thresholds, rather than continue with a more expensive service model”. For a councillor to have been able to provide this sort of response/ explanation means that the discussions were of a concrete nature and directly contradicts the 16/2/11 response that the proposal did “not currently exist”.

If a member of the public asks for documents relating to an action or proposed action by the council, they should be provided, by law, unless any of the relevant exceptions apply; in this case, they did not. There is therefore no justification for pretending that the proposal did not exist – I am unsure why I need to clarify what aspect of the case was not handled openly or clearly, as it is fairly obvious from following through the messages and from that one fact.

There is also no onus on me, by law, to give you a list of what I know exists in relation to the proposal. This also goes back to the issue of clarity and openness as, as with every proposal, discussion and decision, a paper trail (of emails, meeting minutes and letters) always exists and it would have been very unusual for such a proposal to have existed solely through face-to-face conversations and telephone contact.

I hope that this clarifies the basis for my request for internal review.

Yours sincerely,

R Holt

Charlotte Peters Rock (Account suspended) left an annotation ()

Stockport MBC has been denying parents of disabled children their right to open and honest dealings for years, to my certain - very well documented - knowledge.

Those parents, with the legal right to expect help from such Councillors as Portfolio Holder for Children’s Services, Mark Weldon and the director of Children and Young People's Services, Andrew Webb, have been denied the help which their children so greatly need. This cynical action is enforced by threat, bluster and the denial of documents to which parents have a right. . as is so ably pointed out by the document trail above.

Since the request made by R Holt is directed towards the alteration of the Parent Partnership Service, perhaps I can point out that in recent years, this service has hardly been independent. Its Head of Service having witnessed malpractice by senior members of Staff at Stockport MBC, which was designed to ruin the right of a disabled child to its own family life and to a formal (legally required) education, chose to ignore that malpractice. When the child’s family brought up the matter with Cath Millington, Head of Children and Young People’s Disability Partnership, the Head Of PPS signed a nasty letter, which seems unlikely to have been written by so anodyne an individual.

The term ‘diplomacy’ if used in this context, does not ensure that the rights of the child aren’t flouted. The truth might well foster an improvement. If a so-called ‘independent’ Service, refuses to recognise the truth – and act upon it - there can be no independence.. nor can there be any reliance by hard-pressed parents, on so already an ‘in-house’ service.

The reality of the situation in Stockport MBC, is that there can be no trust in any organisation which flouts the law, in the full knowledge that no overseeing agency will stop its malpractice.

It impacts so greatly on the safety of children that even Stockport's Local Safeguarding Children Board's actions are entirely disreputable. When proper recordings are kept and shown to those in charge, they still stonewall. High Signatories to Stockport Local Safeguarding Children Board are:

EAMON BOYLAN, CHIEF EXCEUTIVE, STOCKPORT MBC
RICHARD POPPLEWELL, CHIEF EXECUTIVE, NHS STOCKPORT
DR CHRIS BURKE, CHIEF EXECUTIVE, STOCKPORT NHS FOUNDATION TRUST
REBEKKAH SUTCLIFFE, CHIEF SUPERINTENDENT, GREATER MANCHESTER POLICE
JUDITH FAUX, DIRECTOR, STOCKPORT COUNCIL FOR VOLUNTARY SERVICES
JOHN ARCHER, CHIEF EXECUTIVE, PENNINE CARE NHS FOUNDATION TRUST

Duties of co-operation rest with those below.
More detailed information can be found here: http://www.safeguardingchildreninstockpo...
The job titles are accurate, but the list of names might be out of date, since Stockport LSCB seems not to be keen to let them out.
- Abdul Ghafoor, Named GP
- Rebekkah Sutcliffe, Superintendent Greater Manchester Police
- Andrew Webb (CHAIR), Corporate Director, Children & Young Peoples’ Directorate, Stockport Council
- Cath Millington, Head of Children & Young Peoples’ Disability Partnership, Stockport Council
- Charlotte Ramsden, Service Manager, Safeguarding Children Unit, Stockport Council
- Chris McLoughlin, Service Director, Social Care & Health, Stockport Council
- David Curtis, Executive Director of Nursing and Integrated Governance, Pennine Care NHS Foundation Trust
- Dil Jauffur, Adult Community Service Manager, Pennine Care NHS Foundation Trust
- Dominic Tumelty, Service Manger Early Intervention & Family Support, Stockport Council
- Farrah Rahman, LSCB Business Manager, Stockport Council
- Gavin Roberts, Head of Excellence & Development, Stockport Sports Trust
- Gillian Frame, Director of Provider Services, NHS Stockport
- Glen Hagan, CAFCASS Service Manager
- Ian Mecrow, Designated Doctor NHS Trust
- Jacqui Belfield-Smith, Head of Youth Offending Services, Stockport Council
- Jane Connolly, Staff & Workforce Development Manager, Stockport Council
- Janet Maxwell, Consultant in Public Health – Stockport PCT
- Jean Burston, Head Teacher, Hazel Grove Primary School
- Jo Ellis, Associate Director, Stockport NHS Foundation Trust
- Judith Morris, Director of Nursing and Midwifery, Stockport NHS Foundation Trust
- Libby Rous, Consultant Psychiatrist, CAMHS, Pennine Care NHS Foundation Trust
- Maria Kidd, Services for Young People, Stockport Council
- Marion Meakin, District Manager, Stockport Probation
- Mike Gledhill, Head Teacher, The Kingsway School
- Mike Halsall, Head of Legal, Stockport Council
- Nadia Ali, Director, Council for Voluntary Services
- Richard Battersby, LSCB Administrator, Stockport Council
- Sue Gaskell, Senior Nurse Child Protection
- Una Hagan, Children's Service Manager, NSPCC
- Vicky Barrett, Deputy Head Teacher and Director of Studies

These people also should be acting professionally in ensuring that safeguarding work undertaken under their names, is undertaken lawfully and to the benefit of the child. They do no such thing.

To return to Stockport MBC, should parents insist on their right to copies of documentary Records in respect of their dealings with Stockport MBC and those Records kept by various 'professional' employees, they are expected to sign a nasty little document, referred to as 'Ground Rules' which was instigated by Disability Social Work Team Leader, Jon Carey, and which is claimed to have been brought in by Cath Millington, Head of Children and Young People’s Disability Partnership. See below.

Should any parent sign that document it could be held against them - for future reference, since a part of it states that the parent will not be awkward with social workers. If social workers acted according to their own stated remit, no awkwardness would ever be necessary. No waste of parent’s time would be necessary, and no child would be as badly let down as some disabled children currently are in Stockport.

Cath Millington, not being herself a social worker, has no control over any social worker within her own department, and thus is useless when approached for help against the rotten actions of social workers.

I believe that her response is a bit like crawling through mud.. bland, resistent - and designed to be of no help.
***************************

The 'Ground Rules' document which parents are expected to sign, and which effectively gives away their right to come back for complete documents, or accurate documents, and states that 'for this time they will not be aggressive', assuming that previously they agree that they might have been.

As originally presented to one parent, it was on a plain unbadged piece of A4. This is the later, and nastier, version. The precise date, the parent's name and the child's name - have been removed to protect the parent and child. Instead the term "THE PARENT" has been substituted.
*************************
STOCKPORT METROPOLITAN BOROUGH COUNCIL

Ground Rules and Receipt for documents regarding File Access Visit to Beckwith House DATE 2008
Note: Ground rules and receipt were drafted by Jon Carey to facilitate this meeting by keeping it on track as access to file. I explained to "THE PARENT" that I would only do this where there was contention and dispute and the likelihood of staff being verbally abused.
"THE PARENT" refused to sign this until I was able to verify by signature that I drafted this with the approval of my Head of Service, Cath Millington before 8th February 2008.
"THE PARENT" also insisted that this needed to be on official headed paper. I said that I would oblige to both of "THE PARENT" requests.
1. We do wish to facilitate access to file and assist "THE PARENT" read the hard copy file.
2. We do not wish to be subject to any abusive comments or behaviour, and the visit
will (regrettably) be terminated if this were to occur.
3. "THE PARENT" will only read the original hard copy file in the presence of Social Care
staff.
4. "THE PARENT" may wish to make "THE PARENT's" own notes on blank paper and these papers can
be added to the hard copy file today ( or a later date should "THE PARENT" wish time for
reflection)
5. Third party details, which have no written consent re sharing, will have been
redacted from the hard copy as "THE PARENT" is not legally entitled to third party
information.
6. A copy of the information which "THE PARENT" is entitled to will be given to "THE PARENT"
today, and "THE PARENT" will be asked to sign a receipt for this.
7. As it is not technically possible to redact information from the electronic file we are unable at this time to allow anyone other than the relevant professionals ( for example, independent court appointed reporting officers ) to view the electronic file.

INVESTOR IN PEOPLE
Jon Carey
Team manager CYP Disability Partnership Social Care
First offered DATE 2008
STOCKPORT
CYP DIS PARTNERSHIP
SOCIAL CARE
DATE (three days later than the first plain paper ‘Ground Rules’) 2008
1 RECEIVED AT BECKWITH HOUSE
Andrew Webb
Corporate Director, Children & Young People

STOCKPORT
METROPOLITAN BOROUGH COUNCIL
Receipt of Access to file and Hard Copy of File
I acknowledge that I have been given Access to the Social Care hard copy File of "THE PARENT,s child", today DATE 2008.
It is not technically possible to redact information from the electronic file we are unable at this time to allow anyone other than the relevant professionals (for example, independent court appointed reporting officers) to view the electronic file.
A hard copy of the same file information to which I am entitled was also given to me today DATE 2008.

Signed

"THE PARENT", Legal Parent
Date

Signed

Jon Carey Team Manager
Date …. 2008

Date

First offered DATE (three days earlier) 2008

Note: Ground rules and receipt were drafted by Jon Carey to facilitate this meeting by keeping it on track as access to file. I explained to "THE PARENT" that I would only do this where there was contention and dispute and the likelihood of staff being verbally abused.
"THE PARENT" refused to sign this until I was able to verify by signature that I drafted this with the approval of my Head of Service, Cath Millington before DATE (three days earlier) 2008.
"THE PARENT" also insisted that this needed to be on official headed paper. I said that I would oblige to both of his requests.
I have read and approved pages 1 and 2 of ground rules/receipt prior to the meeting of the DATE (three days earlier) 2008 for the reasons already stated by Mr Carey.

Signed

Cath Millington
Head of Service CYP Disability Partnership

STOCKPORT
CYP DIS PARTNERSHIP
SOCIAL CARE
DATE 2008
Andrew Webb

l,SVI:Sr<>!< i% i i.'Ji'
(Children &: Young; Peop
**********************************

The document copied above, clearly shows an attempt to intimidate parents (other parents have also been expected to sign it). It also clearly shows a corrupt will to refuse adequate access to documents under the legally ratified Data Protection Act 1998.

There is also in Stockport MBC, no will to set right the gross inaccuracies made in the Reports of Social Worker employees of that borough, or by their 'professional' colleagues.

This disgraceful situation is fostered by the General Social Care Council's refusal to act in respect of social workers, and the refusal of OFSTED and other overseeing bodies to insist that the job remit of 'professionals' is followed accurately, consistently and to the benefit of the disabled child and its parents and family.

How much better is it assumed that Stockport Parent Partnership will be when taken totally ‘in-house’?

Parents have regularly to undergo the great strain of appealing to the SEN Tribunal. The Stockport MBC ignores the rulings of that Tribunal – wherever it can.

We are paying for this ‘fiasco’ way of treating our very vulnerable children and their needs.

There is more to this than just Stockport Parent Partnership Service.

There is lying, cheating, denigrating the hard-pressed parents, letting down “Children In Need” and telling the world that ‘everything in the garden is rosy”

Charlotte Peters Rock (Account suspended) left an annotation ()

Since entering the information above, I have also been approached by others in Stockport, one of whom has pointed out these facts: (Name removed - the term "(Parents)" substituted)

(other parents OF AUTISTIC CHILDREN have also been expected to sign it)

re the ground rules in your comments added to Ms Holt ...spot on ...but ...you could have said that the GSCC are now being asked by a government body to 're consider' the actions of TWO, social workers...and put the following statement made in the PHSO report...

" I have found that **** failed to properly investigate his complaint about the conduct of two social care workers who had committed a fraudulent act by falsifying his and his wife’s signatures"

" Mr B (’ (Mr A’s manager) copied (Parents) signature and’ transferred’ it onto their amended form“ (without (Parents) knowledge or permission)"

You could also add something very very important....the nasty derogatory ground rules issued to us and your family were different completely in their wording and presentation..check for yourself.....

Just to remind you, from the contents of the letter from the PHSO, ......'The legal restrictions on disclosure do not apply to this final report.'..

and this..."Ensure that any file of (child) has clearly marked instructions that all correspondence should be copied to (parents)."

you may also wish to add the following as well...

Director of Children and Young People's Services, Stockport MBC, Mr Webb, said in an email to employees:

"1. Look into the issue of “groundrules” issued to people wishing to access their records. (The Parents) were told that we use a standard template for this and simply enter the name of the person requesting access. From the two examples shown to me, this is clearly not the case. (The Parents) also believe that they should not have been singled out to complete this declaration – the process should be applied either to all or none."

FOI Officer, Stockport Metropolitan Borough Council

Dear Miss Holt,

 

I am writing in response to your request for an internal review of
reference FOI 3835.

 

The internal review has been carried out by Donna Sager, Service Director
(Transformation and Commissioning) and is below:

 

The following represent the outcome of the internal review of Stockport
Metropolitan Borough Council’s handling of the FOI request submitted by R
Holt dated 21st September 2011, and expanded in the email of 1st October
2011 pertaining to the topic “Destruction of Independent Parent
Partnership Service”.

 

In completing the internal review I have spoken with relevant officers and
have reviewed all the original correspondence and the information we hold
in order to make a judgement regarding whether the request was handled
correctly and relevant information was provided. 

 

Ms Holt’s email requesting the review provided the following grounds: that
the initial request was not handled openly, honestly or with clarity and
that the request for information would have been wholly unsuccessful if
there had not been access to extra information.

 

In this review full consideration was given to the initial email of 12th
February which requested documents and minutes of meetings from 2010-11
relating to the proposal to replace the current Parent Partnership service
with “in-house, cheaper, less independent, less experienced and less
knowledgeable staff.”  The response to this of the 16th February indicated
that there was no documentation and meeting minutes which related to the
assumed proposal regarding the Parent Partnership service.

 

My review has indicated that this was correct in that there was no
documentation which characterised a proposal as detailed in Ms Holt’s
letter.  However, there was documentation that related to changing the
service delivery model for the Parent Partnership service, between
Stockport Council and Together Trust.  I am of the opinion that this
information could be provided to you and will be helpful to your enquiry;
therefore I will ensure it is posted to you forthwith.

 

At the point of the original request I am aware that there had been one
meeting on 15 February 2011 but there were no minutes of this meeting and
therefore I am of the view that this element of the FOI response was dealt
with appropriately.

 

I am aware that there may also be information from the Together Trust
organisations some of which the Council holds. You may also contact them
directly in order to access the information required.

 

If you are unhappy with the outcome of this internal review, you are
entitled to complain to the Information Commissioner. To do so, contact:

 

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

[1]www.ico.gov.uk

 

01625 545 745

 

Yours sincerely,

 

Corporate Information Services

Stockport Metropolitan Borough Council

 

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References

Visible links
1. http://www.ico.gov.uk/

Dear FOI Officer,

Thank you for the information that I received today, which clarifies that the proposal to close the current Parent Partnership organisation was indeed a firm proposal, as notice had been given to Together Trust in writing by SMBC on the 16th November 2010 to close the service and transfer it in-house and gives reasons for this.

Thank you for passing this information on.

Yours sincerely,

R Holt