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Department of Rheumatology - Ipswich Hospital

Mark Coates made this Freedom of Information request to East Suffolk and North Essex NHS Foundation Trust

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Dear East Suffolk and North Essex NHS Foundation Trust,

Firstly, Can you please provide me with a week by week break down for a 12 week period as a percentage of appointments outstanding for the past 3 years of referral appointments which have been completed by the Department of Rheumatology - Ipswich Hospital.

Secondly, can you please provide the average waiting time (in days / weeks) to see a consultant in the Department of Rheumatology - Ipswich Hospital for the 3 year period ending year to date, buy a monthly break down.

Yours faithfully,

Mark Coates

FOI Requests CGH, East Suffolk and North Essex NHS Foundation Trust

Dear Mark,

 

Please be advised that we have received your request for information.

 

From 1st July 2018, Ipswich and Colchester Hospitals merged to become East
Suffolk and North Essex NHS Foundation Trust. Therefore, unless otherwise
specified, responses are on behalf of East Suffolk and North Essex NHS
Foundation Trust.

 

Your reference number is 5418

 

We shall deal with your request in accordance with the Trust's Freedom of
Information Act 2000 procedures.

 

In the meantime, if you have any queries, please do not hesitate to
contact us. Please direct any responses to the address supplied or email
[East Suffolk and North Essex NHS Foundation Trust request email]    

 

Kind regards,

 

Amy Witham

Freedom of Information Team

East Suffolk and North Essex NHS Foundation Trust

Email: [1][East Suffolk and North Essex NHS Foundation Trust request email]

 

show quoted sections

FOI Requests CGH, East Suffolk and North Essex NHS Foundation Trust

From 1^st July 2018, Ipswich and Colchester Hospitals merged to become
East Suffolk and North Essex NHS Foundation Trust. Therefore, unless
otherwise specified, responses are on behalf of East Suffolk and North
Essex NHS Foundation Trust.

 

Thank you for your recent enquiry regarding information held by the East
Suffolk and North Essex NHS Foundation Trust:

 

Firstly, can you please provide me with a week by week break down for a 12
week period as a percentage of appointments outstanding for the past 3
years of referral appointments  which have been completed by the
Department of Rheumatology - Ipswich Hospital.

 

Secondly, can you please provide the average waiting time (in days /
weeks) to see a consultant in the Department of Rheumatology - Ipswich
Hospital for the 3 year period ending year to date,  buy a monthly break
down.

 

Your enquiry has been dealt with in accordance with the Trust’s Freedom of
Information Act 2000 Policy and Procedures.

 

Unfortunately, we have been unable to determine exactly what information
you require and would be grateful if you could elaborate on the
description of the information and we will do our utmost to identify it
for you.

 

Please could you clarify what you mean in question 1: Do you require the
percentage of outstanding appointments for referrals made in the last
three years? Also, for which date range do you require this information,
in the last 12 weeks or in a specific 12 week period?

 

If you are unhappy with the service you have received in relation to your
request and wish to make a complaint or request a review of our decision,
you should write to us. Please also contact us if you require a copy of
our Freedom of Information Act 2000 Complaints Procedure.

 

Any complaints you wish to make in relation to Environmental Information
Regulations (EIR) requests, must be sent to us within 40 working days of
receipt of this letter. 

 

If you remain dissatisfied with the handling of your request or complaint,
you have a right to appeal to the Information Commissioner at:

 

The Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Telephone: 08456 30 60 60 or 01625 54 57 45

Website: [1]www.ico.org.uk

 

There is no charge for making an appeal.

 

Please be assured that once we are able to determine which information you
require, we will consider its release in accordance with the terms of the
Act.

 

Regards,

 

Amy Witham

Freedom of Information Team

East Suffolk and North Essex NHS Foundation Trust

Email: [2][East Suffolk and North Essex NHS Foundation Trust request email]

 

References

Visible links
1. http://www.ico.org.uk/
2. mailto:[East Suffolk and North Essex NHS Foundation Trust request email]

Dear FOI Requests CGH,

Thank you for your message, with regards to your request to clarify my FOI request. Please find a response below:

1: Do you require the percentage of outstanding appointments for referrals made in the last three years?
Yes

Also, for which date range do you require this information, in the last 12 weeks or in a specific 12 week period?
I would like a break down of the number of referrals that have not had a consultation appointments within a 12 week period over the past 3 years.

Yours sincerely,

Mark Coates

FOI Requests CGH, East Suffolk and North Essex NHS Foundation Trust

From 1^st July 2018, Ipswich and Colchester Hospitals merged to become
East Suffolk and North Essex NHS Foundation Trust. Therefore, unless
otherwise specified, responses are on behalf of East Suffolk and North
Essex NHS Foundation Trust.

 

Thank you for your recent enquiry regarding information held by the East
Suffolk and North Essex NHS Foundation Trust:

 

Your enquiry has been dealt with in accordance with the Trust’s Freedom of
Information Act 2000 Policy and Procedures. We are pleased to enclose the
information you requested:

 

1)      Can you please provide me with a breakdown of the number of
referrals that have not had a consultation appointments  within a 12 week
period over the past 3 years.

5.2% of referrals made in the last 12 weeks are currently waiting for
their appointment date. 

 

2)      Can you please provide the average waiting time (in days / weeks)
to see a consultant in the Department of Rheumatology - Ipswich Hospital
for the 3 year period ending year to date, by a monthly break down.

 

First Appointment Date Average weeks waited
Jan-17 5.8
Feb-17 7.9
Mar-17 4.7
Apr-17 6.3
May-17 4.6
Jun-17 5.2
Jul-17 4.6
Aug-17 5.1
Sep-17 4.5
Oct-17 6.4
Nov-17 6.5
Dec-17 7.6
Jan-18 4.6
Feb-18 5.2
Mar-18 6.9
Apr-18 4.4
May-18 5.1
Jun-18 3.5
Jul-18 3.7
Aug-18 3.9
Sep-18 3.9
Oct-18 4.4
Nov-18 3.8
Dec-18 6.1

 

This is based on patients who were seen on their new first outpatient
appointment by the consultant within rheumatology specialty. The waiting
times to be seen by a consultant for a first outpatient appointment is
variable by specialism within the rheumatology department, so this is a
broad spectrum overview of the Rheumatology Department.

 

If you have any queries about the enclosed information please contact us,

 

The Public Sector Information Regulations provide a framework for public
sector organisations to licence the re-use of their information.  Please
request a re-use licence in order to re-use the information. Without the
necessary permission, you can breach our copyright.

 

Brief extracts of any material may be reproduced without our permission,
under the “fair dealing” provisions of the Copyright, Designs and Patents
Act 1988 for the purposes of research for non-commercial purposes; private
study; criticism; review and news reporting. All are subject to an
acknowledgement of ourselves as the copyright owner.  For guidance notes
on a range of copyright issues, see the Office of Public Sector
Information web site.

 

If you are unhappy with the service you have received in relation to your
request you should write to us. Please also contact us if you require a
copy of our Freedom of Information Act 2000 Complaints Procedure.  Any
complaints you wish to make in relation to Environmental Information
Regulations (EIR) requests, must be sent to us within 40 working days of
receipt of this letter.

 

If you remain dissatisfied with the handling of your request or complaint,
you have a right to appeal to the Information Commissioner at:

 

The Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Telephone: 08456 30 60 60 or 01625 54 57 45

Website: [1]www.ico.org.uk

 

There is no charge for making an appeal.

 

We hope that we have been able to answer your query to your satisfaction
and that you find the information provided useful.

 

Regards,

 

Amy Witham

Freedom of Information Team

East Suffolk and North Essex NHS Foundation Trust

Email: [2][East Suffolk and North Essex NHS Foundation Trust request email]

 

This e-mail and any files transmitted with it are confidential. If you are not the intended recipient, any reading, printing, storage, disclosure, copying or any other action taken in respect of this e-mail is prohibited and may be unlawful. If you are not the intended recipient, please notify the sender immediately by using the reply function and then permanently delete what you have received. Content of emails received by this Trust will be subject to disclosure under the Freedom of Information Act 2000, subject to the specified exemptions, including the The General Data Protection Regulation (EU) 2016/679 and Caldicott Guardian principles. East Suffolk and North Essex NHS Foundation Trust, Turner Road, Essex, CO4 5JL

References

Visible links
1. http://www.ico.org.uk/
2. mailto:[East Suffolk and North Essex NHS Foundation Trust request email]

We don't know whether the most recent response to this request contains information or not – if you are Mark Coates please sign in and let everyone know.