Dental patients in A&Es, fourth quarter of 19/20

The request was successful.

Hello,

Please can I request the following information under the Freedom of Information Act:

1) In the period January 1 to March 31, 2020, how many times did patients present at your A&E departments, minor injuries units or walk-in centres with dental health problems? (Please can you state which type(s) of services your response includes)
If you have any specialist facilities for dental treatment, please exclude these.

Of these:
2) Can the numbers please be broken down by type of problem e.g. toothache, abscess/infection, loss of teeth, broken or loose teeth, gum disease/bleeding from the mouth, decay.

3) Of the patients presenting with dental health problems, can the numbers please be broken down by age of the patient e.g. 0-9, 10-19, 20-29, 30-39, 40-49, 50-59, 60-69, 70-79, 80-89, 90+

If the above request cannot be accommodated within cost limits, please can you provide me with advice and assistance on how I may refine my request.
Kind regards,
Claire Wilde

FOI-REQUESTS (UNIVERSITY HOSPITALS PLYMOUTH NHS TRUST), University Hospitals Plymouth NHS Trust

[University Hospitals Plymouth NHS Trust request email]

University Hospitals Plymouth NHS Trust
Freedom of Information Manager
Information Governance Team
Bircham House
William Prance Road
Derriford
Plymouth
PL6 5WR

 Not operational at this time

www.plymouthhospitals.nhs.uk

6th April 2020

Our Ref: 20FOI004
Your Ref: Email received 06/04/2020

Dear Claire Wilde
File Reference: 20FOI004

Date request received:06/04/2020

Disclosure due date: 06/05/2020
…………………………………………………………………………………………..

Freedom of Information Act 2000 – Response

I refer to your email received 06/04/2020 in which you requested information under the terms of the Freedom of Information Act 2000.

Our clinical staff and those that support them are currently managing our response to the COVID-19 pandemic. It is therefore of the upmost importance that we focus our resources on the care of our patients and the wellbeing of our staff at this unprecedented and challenging time.

With this in mind, we would be grateful if you could consider whether you wish to proceed with your request for information. If you want us to continue processing your request, you should be aware that it may be some considerable time before we are able to provide you with a substantive response and you are unlikely to receive a response in accordance with the 20 working days timeframe set out in the Act.
We apologise for the inconvenience caused and assure you that this unprecedented action will only apply whilst necessary. In the meantime, we would like to thank you for your understanding and co-operation.

Other sources of useful information

The Trust continues to be committed to being accountable and transparent. It has a wealth of information published electronically as follows:

•website: https://www.plymouthhospitals.nhs.uk/
•within its Publication Scheme: https://www.plymouthhospitals.nhs.uk/pub...
•its disclosure log: https://www.plymouthhospitals.nhs.uk/foi...
•its corporate services information page: https://www.plymouthhospitals.nhs.uk/cor...
•Trust Board page: https://www.plymouthhospitals.nhs.uk/tru.... The Board papers contain a wealth of statistical information
•publications page: https://www.plymouthhospitals.nhs.uk/our...

Your right to appeal

If you are dissatisfied with our approach then you have the right to complain. This should be in writing to the address below or preferably by email to [University Hospitals Plymouth NHS Trust request email] . We will then arrange for an independent appeal.

University Hospitals Plymouth NHS Trust
Freedom of Information Officer
Information Governance Team
Bircham House
William Prance Road
Derriford
Plymouth
PL6 5WR

If you remain dissatisfied with the outcome of the appeal, then you have the right to appeal again to the Information Commissioner Office at Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Alternatively they may be contacted on 01625 545700 or http://www.ico.org.uk/complaints/getting.

Yours sincerely

Freedom of Information Team

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Hello,

I understand completely that you are very busy at this time.

Please only respond to this request when it is safe to do so. I note and completely accept that a response may be delayed.

Kind regards
Claire Wilde

FOI-REQUESTS (UNIVERSITY HOSPITALS PLYMOUTH NHS TRUST), University Hospitals Plymouth NHS Trust

2 Attachments

Please find attached out response to your Freedom of Information Act
request.

 

University Hospital Plymouth NHS Trust

Freedom of Information Team

Bircham House

William Prance Road

Derriford

Plymouth

PL6 5WR

 

 

 

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