Delivering Goods and Services

phil spring made this Freedom of Information request to Walsall Metropolitan Borough Council

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

Waiting for an internal review by Walsall Metropolitan Borough Council of their handling of this request.

Dear Walsall Metropolitan Borough Council,

Please supply me with the following statistics for your Council for Goods and Services procurement where 'goods' are tangible products such as pens or computers, generally known as supplies; 'works' are "the construction or demolition of buildings, both residential and non-residential, repair to the fabric of these buildings, construction of roads, bridges, tunnels, and the installation of gas, electric, and plumbing services" and 'services' are the provision of an intangible product such as care or refuse collection, whether it is carried out internally or externally. The following payments should be INCLUDED: Goods, Services, Works, Care, other non-Local Authority public bodies (e.g. NHS, HM Courts), outside Borough schools, colleges, universities. The following payments should be EXCLUDED: foster carer payments; payments to pension funds; payments to other local authorities for placement of clients or other non-commercial activities; payments to individuals for expenses, insurance settlements, council tax refunds, NNDR refunds; Benefits payments personal budgets, transfer payments and investments.

The figures should cover (unless stated) the period 1st April 2016 to the 31st March 2017.
1. Total value of Goods and Services acquired by the council from third party suppliers.
2. The total number of invoices for goods and services paid by the council during the period 1st April 2016 to the 31st March 2017 whether or not the supplier was contracted to the council or the holder of a framework contract.
3. Council’s net revenue budget.
4. Cost of procurement management (Total cost of procurement function (staff salaries, on-costs, share of central recharges, dedicated system costs, contracted third party support costs) for a given period).
5. The total number of suppliers (contracted or not) that received a payment for Goods or services.
6. The total value of Goods and Services spent with suppliers who are defined as a Small and Medium Enterprise according to the DfTI definition.
7. Total population of council's area.
8. The total value of third party spend acquired by electronic orders (i.e. over the internet, it does not include procurement cards, telephone or fax orders).
9. The total number of contracts held by the council as at the 31st March 2017.
10. The total number of contract managers named on the council contract register as at 31 March 2017.
11. The total number of contracts held by the council as at the 31st March 2017 with formalised and active contract management (Formalised contract management is viewed as regular, recorded and communicated processes for reviewing progress, issues, performance, outputs and outcomes including remedial action linked to contract terms by a responsible individual or individuals or teams that is active).
12. Total Number of Contracts awarded by the Council.
13. Total number of contract awards by the council that have been challenged by an unsuccessful tenderer.
14. The total number of contracts held by the council as at the 31st March 2017 with ongoing improvement clauses (improved performance over the life of the contract or reduced pricing).

Yours faithfully,

phil spring

InformationRights, Walsall Metropolitan Borough Council

Dear Mr Spring,

 

Thank you for your request for information about Delivering Goods and
Services, which was received on 08 June 2017.

 

In accordance with provisions within Freedom of Information Act 2000, the
council will respond to your request within 20 working days, saying
whether we have the information that you want, and if there will be any
charges. 

 

If, for any reason, we cannot provide you with the information, we will
tell you why. If we need to clarify your request, we will contact you
again.

 

In the meantime, if you need to contact me about your request, please do
so quoting the above reference number.

 

Yours sincerely

 

 

Julie Noble

 

Dear Walsall Metropolitan Borough Council,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Walsall Metropolitan Borough Council's handling of my FOI request 'Delivering Goods and Services'.

The request is long overdue a reply. You failed to reply to me last year. I consider your attitude infringes the spirit of the Act.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/d...

Yours faithfully,

phil spring

Dear Walsall Metropolitan Borough Council,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Walsall Metropolitan Borough Council's handling of my FOI request 'Delivering Goods and Services'.

I have received no response to my request.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/d...

Yours faithfully,

phil spring

Dear InformationRights,

I am still awaiting your response that is now long overdue.

Yours sincerely,

phil spring

InformationRights, Walsall Metropolitan Borough Council

Dear Mr Phil Spring,

Freedom of Information Request – Internal Appeal

RFI 0692/17 – Received 08/06/2017 – Response Due 06/07/2017

Further to your request for an internal review of the above request, I have now finalised the findings from the internal review and can therefore provide you with the Council’s response.

As reviewing officer has considered how your requests were handled and its findings and recommendations are attached.

As reviewing officer I have upheld in full you complaint that the Council has not yet provided you with the information you have requested.

Unfortunately structural changes in the service that process FOI requests, as well as the volume of information requests that we are processing has led to a back log of requests, leading to some not being responded to in a timely manner.

This has been further compounded by ongoing work and reduced staff capacity across the council.

This is in no way intended as an excuse for the delay you have experienced, however I hope it goes someway to explaining the delay you have experienced.

I would like to offer my personal apologies for the delays and any inconvenience it may have caused you. As an organisation we take our obligation to respond to FOI requests very seriously I am extremely sorry that in these instances we have failed in this obligation.

I am sorry.

As such, it is the recommendation of this appeal that the requests you have outstanding are responded to as a matter of urgency.

As a Lead Officer of this service, I confirm that I fully accept the findings of the appeal and therefore will ensure that the recommendations are auctioned as soon as possible.

I hope this letter provides you with a resolution to your complaint / request for internal review, if however you remain dissatisfied you may contact the Information Commissioner’s Office for a review of the council’s decision. The Information Commissioner can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.

Yours Sincerely

James  N A Sparrock
Lead Assurance Officer (Information Rights and Complaints)
Walsall Council
3rd Floor (HR Suite),
Civic Centre,
Darwall Street,
Walsall,
WS1 1DG

[email address]
web site: walsall.gov.uk

Tel: 01922  65 0950

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Dear Walsall Metropolitan Borough Council,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Walsall Metropolitan Borough Council's handling of my FOI request 'Delivering Goods and Services'.

Mr Sharrock wrote to me on 29 November:

'RFI 0692/17 – Received 08/06/2017 – Response Due 06/07/2017
Further to your request for an internal review of the above request, I have now finalised the findings from the internal review and can therefore provide you with the Council’s response.
As reviewing officer has considered how your requests were handled and its findings and recommendations are attached.
As reviewing officer I have upheld in full you complaint that the Council has not yet provided you with the information you have requested.
Unfortunately structural changes in the service that process FOI requests, as well as the volume of information requests that we are processing has led to a back log of requests, leading to some not being responded to in a timely manner.
This has been further compounded by ongoing work and reduced staff capacity across the council.
This is in no way intended as an excuse for the delay you have experienced, however I hope it goes someway to explaining the delay you have experienced.
I would like to offer my personal apologies for the delays and any inconvenience it may have caused you. As an organisation we take our obligation to respond to FOI requests very seriously I am extremely sorry that in these instances we have failed in this obligation.
I am sorry.
As such, it is the recommendation of this appeal that the requests you have outstanding are responded to as a matter of urgency.
As a Lead Officer of this service, I confirm that I fully accept the findings of the appeal and therefore will ensure that the recommendations are auctioned as soon as possible.'

For the second year running you have failed to respond definitively to my request and as last year you personally have failed to resolve this matter. It is unacceptable. You are one of only 2 councils out of 140 councils that have not fully responded to my enquiries and last year you were the only one that failed to respond.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/d...

Yours faithfully,

phil spring

Dear InformationRights,

I wrote on the 27th January:
Please pass this on to the person who conducts Freedom of Information reviews.
I am writing to request an internal review of Walsall Metropolitan Borough Council's handling of my FOI request 'Delivering Goods and Services'.
Mr Sharrock wrote to me on 29 November:
'RFI 0692/17 – Received 08/06/2017 – Response Due 06/07/2017
Further to your request for an internal review of the above request, I have now finalised the findings from the internal review and can therefore provide you with the Council’s response.
As reviewing officer has considered how your requests were handled and its findings and recommendations are attached.
As reviewing officer I have upheld in full you complaint that the Council has not yet provided you with the information you have requested.
Unfortunately structural changes in the service that process FOI requests, as well as the volume of information requests that we are processing has led to a back log of requests, leading to some not being responded to in a timely manner.
This has been further compounded by ongoing work and reduced staff capacity across the council.
This is in no way intended as an excuse for the delay you have experienced, however I hope it goes someway to explaining the delay you have experienced.
I would like to offer my personal apologies for the delays and any inconvenience it may have caused you. As an organisation we take our obligation to respond to FOI requests very seriously I am extremely sorry that in these instances we have failed in this obligation.
I am sorry.
As such, it is the recommendation of this appeal that the requests you have outstanding are responded to as a matter of urgency.
As a Lead Officer of this service, I confirm that I fully accept the findings of the appeal and therefore will ensure that the recommendations are auctioned as soon as possible.'
For the second year running you have failed to respond definitively to my request and as last year you personally have failed to resolve this matter. It is unacceptable. You are one of only 2 councils out of 140 councils that have not fully responded to my enquiries and last year you were the only one that failed to respond.
A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/d...
Another 26 days has gone past and there is no reply. Promises made to respond are hollow and of no value.

Clearly you are ignoring this request. Would you explain to me why answering this request is so difficult for you.

Yours faithfully,
phil spring

Yours sincerely,

phil spring