Dear Department for Work and Pensions,

Please provide the following guidance available on the Delivering Equality for customers intranet site:

• Reasonable adjustments
• List of DWP Reasonable Adjustments
• Mental Health Conditions: Reasonable Adjustments
• Learning Difficulties and Cognitive Neurological Conditions: Reasonable Adjustments
• Mobility Needs and Physical Impairments: Reasonable Adjustments
• Disability, Records, Computer System Markers and Reasonable Adjustments
• Refusal to serve and exceptions to the Disability Duty
• Age
• Gender Reassignment
• Marriage and Civil Partnership
• Pregnancy and Maternity
• Race
• Religion or Belief
• Sex
• Sexual Orientation
• Monitoring and Equality MI
• General Rules regarding Access to Services

Thank you in advance

Yours faithfully,

Fred Jordan

DWP freedom-of-information-requests, Department for Work and Pensions

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2. on behalf of Operations FOI Team, Department for Work and Pensions

18 Attachments

Dear Fred Jordan,

I am writing in response to your request for information, received 10

Your response is attached

Yours sincerely,

DWP Operations FOI Team