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Delayed transfers of care (DTOC)

J Allen made this Freedom of Information request to Warrington and Halton Teaching Hospitals NHS Foundation Trust

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Dear Warrington and Halton Hospitals NHS Foundation Trust,

Could the authority state how they use agencies and/or software to expedite the discharge of DTOC patients?
How much did they spend with agencies to arrange placements with care homes or home care for DTOC patients in each of the last three financial years?
Do they use Capacity Tracker or any other software of services to identify care homes or home care packages? Please state which software or services are used.

Yours faithfully,

J Allen

Foi (WARRINGTON AND HALTON HOSPITALS NHS FOUNDATION TRUST), Warrington and Halton Teaching Hospitals NHS Foundation Trust

Freedom of Information Act 2000 –Ref No: 19-405

Thank you for your request for Trust information under the provisions of the Freedom of Information Act 2000. I can confirm that the Team is currently attending to your request. A member of the team will respond within the statutory timescale which is currently 20 working days.

If applicable we will inform you if any of your requested information is exempt from release along with any fee required. We may require further detail from you to assist us in searching for the information you have requested. You may therefore be contacted in due course if it is necessary to clarify any part of your request.

If you wish to discuss any aspect of your request please do not hesitate to contact us quoting the reference number above.

Kind Regards

Freedom of Information Assistant

Warrington and Halton Hospitals NHS Foundation Trust
Kendrick Wing, Warrington Hospital, WA5 1QG

Email: [email address]

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Foi (WARRINGTON AND HALTON HOSPITALS NHS FOUNDATION TRUST), Warrington and Halton Teaching Hospitals NHS Foundation Trust

1 Attachment

Dear Sir/Madam  

 

Freedom of Information Act 2000 – Ref No: 19-405

 

Response to request dated 23/08/2019 made under the Freedom of Information
Act 2000

 

Questions and Response:

Could the authority state how they use agencies and/or software to
expedite the discharge of DTOC patients? The authority does not use any
specific software for this purpose

How much did they spend with agencies to arrange placements with care
homes or home care for DTOC patients in each of the last three financial
years? Nil

Do they use Capacity Tracker or any other software of services to identify
care homes or home care packages? Please state which software or services
are used. Nil

 

 

If you are dissatisfied with the way your request for information has been
handled you can contact the Patient Experience Team lead to request a
review by writing to:

Patient Experience Team, Kendrick Wing, Warrington Hospital, Lovely Lane,
Warrington, WA5 1QG. 

If you are dissatisfied with the outcome of this internal review you can
submit a complaint to the Information Commissioner’s Office. You can do
this by writing to: 

FOI / EIR Complaints Resolution, Information Commissioner's Office,
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

Alternatively you can complete an electronic complaints form and submit it
to the Information Commissioner’s Office via email. I have included a link
below for your convenience which explains how to complain to the
Information Commissioner’s Office.

[1]https://ico.org.uk/

 

Re-use of Public Sector Information Regulations 2005

 

The supply of information under the Freedom of Information Act is intended
to be for personal use only and does not automatically give the recipient
the right to commercially re-use it, for example, the right to publish it
or make it available to a wider audience [SI 2005 No: 1515 4(1)].

 

The Trust provides information under the Freedom of Information Act in
line with the template [2]Open Government Licence for public sector
information. Should you wish to re-use any information in line with this
Licence then you are not required to take any further action.

 

The Open Government Licence allows you to re-use information freely and
flexibly, with only a few conditions. If you wish to re-use information
outside of the Licence terms then please inform the Trust as unauthorised
re-use may be in breach of copyright law.

 

 

FOI Application Satisfaction Survey

 

It is important to the Trust that you are satisfied with the way that your
request was handled. Please find a link to our Freedom of Information
satisfaction survey which we would be grateful if you could complete.

 

[3]http://www.surveymonkey.com/s/2JCP23S

 

 

Kind Regards

 

Freedom of Information Assistant

 

Warrington and Halton Hospitals NHS Foundation Trust

Kendrick Wing, Warrington Hospital, WA5 1QG

 

Email: [4][email address]

 

[5]cid:image001.png@01D3D5A4.404E9140

 

 

 

 

 

 

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