We don't know whether the most recent response to this request contains information or not – if you are J Allen please sign in and let everyone know.

Delayed transfers of care (DTOC)

J Allen made this Freedom of Information request to University Hospitals of Leicester NHS Trust

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

We're waiting for J Allen to read recent responses and update the status.

Dear University Hospitals of Leicester NHS Trust,

Could the authority state how they use agencies and/or software to expedite the discharge of DTOC patients?
How much did they spend with agencies to arrange placements with care homes or home care for DTOC patients in each of the last three financial years?
Do they use Capacity Tracker or any other software of services to identify care homes or home care packages? Please state which software or services are used.

Yours faithfully,

J Allen

FOI - Freedom of Information, University Hospitals of Leicester NHS Trust

Corporate and Legal Affairs – Corporate and Committee Services

 

Our Reference: HM/FOI/40882

 

14 August 2019

 

J Allen

[FOI #597054 email]

 

Dear J Allen

 

Request for Information

 

Thank you for your request for information, as received via email by
University Hospitals of Leicester NHS Trust on 13 August 2019.  Within UHL
NHS Trust, Freedom of Information Act requests are managed centrally by
the Corporate and Committee Services Team, and I confirm that your request
is now being handled under the Freedom of Information Act 2000.

 

The Trust will endeavour to provide a response within the required 20
working-day deadline.  I will, of course, keep you informed should this
not prove possible for any reason. If we require any clarification on your
request, we will contact you as soon as possible.

 

All requesters are advised that the Trust may make a charge for providing
the information to them, to cover the cost of photocopying, postage and
packaging etc – I confirm that where these costs are below £5.00 in total,
no charge will be made.  All requesters are also advised that there may
also be a charge payable to cover costs of locating the information they
have requested, as laid down in the Freedom of Information Act Regulations
published by the Government in December 2004.  Naturally, if such a charge
is to be applied to your request, you will be informed as soon as
possible.

 

Yours sincerely,

 

Hina Majeed

Corporate and Committee Services Officer

University Hospitals of Leicester NHS Trust

 

 

show quoted sections

FOI - Freedom of Information, University Hospitals of Leicester NHS Trust

Corporate and Legal Affairs – Corporate and Committee Services

 

Our Reference: HM/FOI/40882

 

06 September 2019

 

J Allen

[FOI #597054 email]

 

Dear J Allen

 

Request for Information

 

Thank you for your Freedom of Information Act (FOI) request, as received
on 13 August 2019 and acknowledged on 14 August 2019. For information,
the University Hospitals of Leicester NHS Trust is one of the largest and
busiest NHS teaching Trusts in the country.  We have over 15,000 staff
working across our three hospitals, the Leicester Royal Infirmary,
Glenfield and Leicester General Hospitals, serving around 1.2 million
people across Leicester, Leicestershire and Rutland, and a further two to
three million people from the rest of the UK who come to us for treatment
from one of our specialist services.  During 2018/19 we treated 1,466,500
patients – that’s 4,017 patients each day.

 

Following consultation with colleagues from the Operations Directorate I
confirm that the University Hospitals of Leicester NHS Trust holds
information covered by your FOI request.   In your Freedom of Information
Act request, you asked for the following information and the Trust’s
response is provided below following each section of your request:-  

 

1.     Could the authority state how they use agencies and/or software to
expedite the discharge of DTOC patients?

The Trust does not use software to expedite discharges.  There is an
electronic system that records DTOCs and an Integrated Discharge Team that
manages the patients on the delayed transfer of care list.

 

2.     How much did they spend with agencies to arrange placements with
care homes or home care for DTOC patients in each of the last three
financial years?

The Trust does not use agencies to arrange placements with care homes or
home care for DTOC patients.  This process is undertaken via the local
authorities and CCGs.  This will vary depending on whether the patients’
needs are self-funded, social care or health funded.  Packages or
placements are arranged by the local authorities.  Health placements are
funded via CCGs.

 

3.     Do they use Capacity Tracker or any other software of services to
identify care homes or home care packages? Please state which software or
services are used.

The Integrated Discharge Team use “Care Home Capacity Tracker” to identify
homes with vacancies.

 

I hope that this response is helpful and provides you with the information
requested (where available). If you require any further assistance please
do not hesitate to contact me.  If you are dissatisfied with the Trust’s
response, you can contact the Director of Corporate and Legal Affairs on
Tel. No. 0116 258 8615 to request a copy of UHL’s Freedom of Information
Act complaints procedure.

 

We must advise you that where we have provided information we have done so
subject to the provisions of the Re-use of Public Sector Information
Regulations 2005.  Accordingly you must not re-use this information
without having the consent of the Trust.  Where the Trust is prepared to
provide its consent then it may levy a charge for doing so. Should you
wish to re-use documents provided then you must make your request in
writing stating your name and your address for correspondence together
with the document that you wish to re-use and the purpose for which the
information is to be re-used.

 

In the event that you remain dissatisfied with the way in which the Trust
has handled any complaint that you may wish to make, we would advise you
of your right to complain to the Information Commissioner at the
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF.

 

Yours sincerely

 

Rebekka Skinner

Project Support Officer

 

 

show quoted sections

We don't know whether the most recent response to this request contains information or not – if you are J Allen please sign in and let everyone know.