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Delayed transfers of care (DTOC)

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Dear King's College Hospital NHS Foundation Trust,

Could the authority state how they use agencies and/or software to expedite the discharge of DTOC patients?
How much did they spend with agencies to arrange placements with care homes or home care for DTOC patients in each of the last three financial years?
Do they use Capacity Tracker or any other software of services to identify care homes or home care packages? Please state which software or services are used.

Yours faithfully,

J Allen

FOI (King's College Hospital NHS Foundation Trust), King's College Hospital NHS Foundation Trust

Dear Sir/Madam, 

  

I am writing to confirm receipt of your request under the Freedom of
Information Act 2000 (the Act), dated 14^th August 2019.

 

Please include the FoI reference number given in the subject line of this
email if contacting the FoI office.

 

In accordance with the Act, we aim to respond to your request within
twenty working days of receipt.  If it becomes clear that provision of the
information you have asked for is likely to take longer than twenty
working days, I will let you know and give you an expected timescale.

 

Certain categories of information are exempt from the general right of
access provided by the Act.  Should your request be deemed to relate to
any exempt information, I will advise you accordingly.

 

As a public authority, the Trust may charge a fee for the information
requested. Any fees are calculated in accordance with the regulations
issued under the Act. If your request generates a fee payment, I will
inform you at the earliest opportunity and provide an estimation of costs.

 

Please let me know if you require more details or further clarification. 
You can find out more about the Act and other information resources
released by the Trust on our website at: [1]www.kch.nhs.uk

 

Kind Regards

 

Freedom of Information Officer

King's College Hospital NHS Foundation Trust, Denmark Hill, SE5 9RS

020 3299 9000

[2][King's College Hospital NHS Foundation Trust request email]

   

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King’s College Hospital is part of King’s Health Partners Academic Health
Sciences Centre (AHSC), a pioneering collaboration between King’s College
London, Guy’s and St Thomas’, South London and Maudsley NHS Foundation
Trusts. For more information, visit [3]www.kingshealthpartners.org

 

Living King's Values: Understanding You, Inspiring Confidence in our Care,
Working Together, Always Aiming Higher, Making a Difference in our
Community

 

P please don't print this e-mail unless you really need to.

 

 

 

 

 

 

 

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FOI (King's College Hospital NHS Foundation Trust), King's College Hospital NHS Foundation Trust

1 Attachment

Dear Mr / Ms Allen,

 

Further to your request under the Freedom of Information Act 2000 (the
Act) dated 14^th August 2019, I am writing to confirm the information that
the Trust does and does not hold. 

 

The Trust does hold some of the information you have requested. The text
of your request is repeated in bold on the attached document, together
with the Trust’s response.

 

You can find out more about the Act and other information resources
released by the Trust on our website at: [1]www.kch.nhs.uk

 

If you are dissatisfied with the Trust’s response, you may appeal to us in
the first instance.  For contact details and a copy of our FOI appeal
process, please see our website or email us at [2][King's College Hospital NHS Foundation Trust request email]

 

If you remain dissatisfied, you have the right under section 50 of the Act
to apply to the Information Commissioner to seek resolution to the
matter.  Further details can be found on their website at
[3]www.ico.org.uk  

I hope this fulfils your request and we would welcome you feedback on our
FOI service. Please take the time to complete our Customer Satisfaction
Survey which is available online at the following link:

 

[4]http://www.surveymonkey.com/s/D28MWWQ

 

Kind regards,

 

Freedom of Information Officer

King's College Hospital NHS Foundation Trust, Denmark Hill, SE5 9RS

020 3299 9000

[5][King's College Hospital NHS Foundation Trust request email]

 

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We don't know whether the most recent response to this request contains information or not – if you are J Allen please sign in and let everyone know.