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Delayed transfers of care (DTOC)

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Dear Epsom and St Helier University Hospitals NHS Trust,

Could the authority state how they use agencies and/or software to expedite the discharge of DTOC patients?
How much did they spend with agencies to arrange placements with care homes or home care for DTOC patients in each of the last three financial years?
Do they use Capacity Tracker or any other software of services to identify care homes or home care packages? Please state which software or services are used.

Yours faithfully,

J Allen

Freedomofinformation (EPSOM AND ST HELIER UNIVERSITY HOSPITALS NHS TRUST), Epsom and St Helier University Hospitals NHS Trust

Dear Mr Allen,

Thank you for your request for information. Your request is being dealt with under the Freedom of Information Act. We aim to provide you with a response within 20 working days from date of this email. If this is not possible we will write and explain the reason for the delay.

If you have any queries about this, please contact the Freedom of Information office. Please remember to quote the reference number above in any future communications. You may also wish to visit our website www.epsom-sthelier.nhs.uk/about-us/freed... or the Office of the Information Commissioner website www.ico.gov.uk for further information.

Yours sincerely

Teresa O’Brien| Deputy Head of Corporate Governance
Corporate Affairs | Epsom and St Helier University Hospitals NHS Trust
T: 020 8296 4992 | E: [email address] | W: www.epsom-sthelier.nhs.uk/

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________________________________________
From: J Allen <[FOI #597078 email]>
Sent: 13 August 2019 21:57
To: Freedomofinformation (EPSOM AND ST HELIER UNIVERSITY HOSPITALS NHS TRUST)
Subject: Freedom of Information request - Delayed transfers of care (DTOC)

Dear Epsom and St Helier University Hospitals NHS Trust,

Could the authority state how they use agencies and/or software to expedite the discharge of DTOC patients?
How much did they spend with agencies to arrange placements with care homes or home care for DTOC patients in each of the last three financial years?
Do they use Capacity Tracker or any other software of services to identify care homes or home care packages? Please state which software or services are used.

Yours faithfully,

J Allen

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Freedomofinformation (EPSOM AND ST HELIER UNIVERSITY HOSPITALS NHS TRUST), Epsom and St Helier University Hospitals NHS Trust

1 Attachment

Dear Mr Allen,

 

Further to your recent Freedom of Information request, please find
attached our letter of response.

 

Yours sincerely, 

Teresa O’Brien| Deputy Head of Corporate Governance

Corporate Affairs | Epsom and St Helier University Hospitals NHS Trust

T: 020 8296 4992 | E: [1][email address] |
W: [2]www.epsom-sthelier.nhs.uk/

 

Like us on Facebook: facebook.com/epsomsthelier

Follow us on Twitter: twitter.com/epsom_sthelier

Subscribe to us on YouTube: youtube.com/epsomstheliernhs

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We don't know whether the most recent response to this request contains information or not – if you are J Allen please sign in and let everyone know.