Delayed transfers of care (DTOC)

Dear Sir/Madam
Thank you for your Freedom of Information request. Please note that in September 2015 Chelsea and Westminster Hospital NHS Foundation Trust merged with West Middlesex University Hospital so our response will include information for both trusts. There is no need to send in a separate request.
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FOI 2019 527

Dear Requester

Thank you for your information request received by us on 13/08/2019
This request has been handled under the Freedom of Information Act 2000.
Please note that Chelsea and Westminster Hospital NHS Foundation Trust merged with West Middlesex University Hospital in September 2015, for this reason our response covers both sites.

Your request and our response

Could the authority state how they use agencies and/or software to expedite the discharge of DTOC patients?

We work closely with all Local Authority and CCGs in order to expedite the discharge of those patients classified as DTOC. We maintain our records using a database provided by Telologic.

How much did they spend with agencies to arrange placements with care homes or home care for DTOC patients in each of the last three financial years?

Nil. This would be the responsibility of the CCG, LA or the individual - not an acute Trust

Do they use Capacity Tracker or any other software of services to identify care homes or home care packages? Please state which software or services are used.

No. Again this is the responsibility of the LA or CCG.

If you are not satisfied with how your request has been handled then please either
1. Respond to this email and we will review our answers and get back to you or
2. Write directly to:
The Chief Executive
Chelsea and Westminster Hospital NHS Foundation Trust
369 Fulham Road
London
SW10 9NH
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Phone 0303 123 1113
Website: www.ico.org.uk
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Yours sincerely
The Information Governance team
Chelsea and Westminster Hospital NHS Foundation Trust
Email: [email address]

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