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Delayed transfers of care (DTOC)

J Allen made this Freedom of Information request to West Suffolk NHS Foundation Trust

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Dear West Suffolk NHS Foundation Trust,

Could the authority state how they use agencies and/or software to expedite the discharge of DTOC patients?
How much did they spend with agencies to arrange placements with care homes or home care for DTOC patients in each of the last three financial years?
Do they use Capacity Tracker or any other software of services to identify care homes or home care packages? Please state which software or services are used.

Yours faithfully,

J Allen

FOI, West Suffolk NHS Foundation Trust

Freedom of Information Request Acknowledgement

Thank you for your request which was received by us on 14th August 2019.

Under the Freedom of Information (FOI) Act 2000 we are required to provide a response within 20 working days. You should expect to receive a response by 12th September 2019.
We will advise you if we do not hold the information requested or if an exemption applies.

Your request has been given the reference number FOI 19-12216 .

FOI Team

T: 01284 712941 | Ext: 2941

West Suffolk NHS Foundation Trust
Hardwick Lane|Bury St Edmunds|SUFFOLK|IP33 2QZ

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FOI, West Suffolk NHS Foundation Trust

Dear J Allen

I am writing to confirm that the West Suffolk NHS Foundation Trust has now completed its search for the information which you requested on 14th August 2019.

Could the authority state how they use agencies and/or software to expedite the discharge of DTOC patients? -
-- The West Suffolk Hospital does not use an agency outside the Trust/CCG/Social Care in relation to Care homes or home care.

How much did they spend with agencies to arrange placements with care homes or home care for DTOC patients in each of the last three financial years?
Do they use Capacity Tracker or any other software of services to identify care homes or home care packages? Please state which software or services are used.
-- The Trust has a Care Home liaison Practitioner who communicates directly with Care home providers in relation to vacancies in care homes and also has access to the CCG capacity tracker.
-- The care home providers inform the care home liaison practitioner directly of their vacancies along with access to the CCG capacity tracker.

The information supplied to you continues to be protected by the Copyright, Designs and Patents Act 1988. You are free to use it for your own purposes, including any non-commercial research and for the purposes of news reporting. Any other reuse, for example commercial publication, would require the permission of the copyright holder.

If you are unhappy with the service you have received in relation to your request and wish to make a complaint or request a review of our decision, you should write to:

Chief Executive
West Suffolk NHS Foundation Trust
Hardwick Lane
Bury St Edmunds
Suffolk IP33 2QZ

If you are not content with the outcome of your complaint, you may request the Information Commissioner’s Office to carry out a review.

Kind regards

Emily Speare
FOI & IG Support Officer

T: 01284 712941 | Ext: 2941

West Suffolk NHS Foundation Trust
Hardwick Lane|Bury St Edmunds|SUFFOLK|IP33 2QZ

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