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Delayed transfers of care (DTOC)

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Dear North West Anglia NHS Foundation Trust,

Could the authority state how they use agencies and/or software to expedite the discharge of DTOC patients?
How much did they spend with agencies to arrange placements with care homes or home care for DTOC patients in each of the last three financial years?
Do they use Capacity Tracker or any other software of services to identify care homes or home care packages? Please state which software or services are used.

Yours faithfully,

J Allen

Foiteam (NORTH WEST ANGLIA NHS FOUNDATION TRUST), North West Anglia NHS Foundation Trust

Dear J Allen

 

Reference Number FOI 2019 - 690

 

Thank you for your request for information about delayed transfers of care
at North West Anglia NHS Foundation Trust.

 

We anticipate being able to provide a response within the timescales
allowed under the Act.

 

In the meantime if you have any questions regarding this request please
contact us directly quoting the reference number above.

 

North West Anglia NHS Foundation Trust was formed on 1^st April 2017 and
comprises of Peterborough City Hospital, Hinchingbrooke Hospital and
Stamford & Rutland Hospital.  The Trust also provides community clinics at
Princess of Wales Hospital in Ely, Doddington Hospital and North Cambs
Hospital in Wisbech.  Further information is available via our website
[1]www.nwangliaft.nhs.uk.

 

Any future Freedom of Information requests should be addressed to North
West Anglia NHS Foundation Trust using the email address below.

 

The Freedom of Information Team

North West Anglia NHS Foundation Trust

[2][email address]

 

 

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Foiteam (NORTH WEST ANGLIA NHS FOUNDATION TRUST), North West Anglia NHS Foundation Trust

Ref: FOI/2019/690

 

Dear J Allen

 

Thank you for your recent enquiry under the Freedom of Information Act.
Please find your response detailed below.

 

Requesters Question and Trust Response:

 

1.       Could the authority state how they use agencies and/or software
to expedite the discharge of DTOC patients?

North West Anglia NHS Foundation Trust uses a locally developed patient
tracking system to record all DTOCs and subsequent actions taken.

 

2.       How much did they spend with agencies to arrange placements with
care homes or home care for DTOC patients in each of the last three
financial years?

No cost to North West Anglia NHS Foundation Trust as an acute Trust. This
responsibility lies with the local authorities and Continuing HealthCare
teams within the local Clinical Commissioning Groups.   

 

3.       Do they use Capacity Tracker or any other software of services to
identify care homes or home care packages? Please state which software or
services are used.

None are used by North West Anglia NHS Foundation Trust.

 

Please note that this response has been provided within the 20 working day
timeframe as stipulated in the Act.

 

North West Anglia NHS Foundation Trust was formed on 1^st April 2017 and
comprises of Peterborough City Hospital, Hinchingbrooke Hospital and
Stamford & Rutland Hospital.  The Trust also provides community clinics at
Princess of Wales Hospital in Ely, Doddington Hospital and North Cambs
Hospital in Wisbech.  Further information is available via our website
[1]www.nwangliaft.nhs.uk.

North West Anglia NHS Foundation Trust would like to ensure that the
information provided, following your request for information, was helpful
and appropriate.

We would be grateful if you would take a few minutes to complete the
following survey, your reply will be treated in confidence and be used to
improve the service we provide [2]https://www.surveymonkey.co.uk/r/3W36KZD

 

If you disagree with our decision or are dissatisfied with how we have
dealt with your request in the first instance you may contact me on the
following email address [3][North West Anglia NHS Foundation Trust request email] to request an
internal review.

 

Should you remain dissatisfied with the outcome you have a right under s50
of the Freedom of Information Act to appeal against the decision by
contacting:

 

Information Commissioner

Wycliffe House

Water Lane

Wilmslow

SK9 5AF

 

Phone: 0303 123 1113

Email: [4][email address]

 

Yours sincerely

 

 

FOI Team

Hinchingbrooke Hospital

North West Anglia NHS Foundation Trust

 

[5][North West Anglia NHS Foundation Trust request email]

 

 

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We don't know whether the most recent response to this request contains information or not – if you are J Allen please sign in and let everyone know.