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Delayed transfers of care (DTOC)

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Dear Northern Devon Healthcare NHS Trust,

Could the authority state how they use agencies and/or software to expedite the discharge of DTOC patients?
How much did they spend with agencies to arrange placements with care homes or home care for DTOC patients in each of the last three financial years?
Do they use Capacity Tracker or any other software of services to identify care homes or home care packages? Please state which software or services are used.

Yours faithfully,

J Allen

FOI (NORTHERN DEVON HEALTHCARE NHS TRUST), Northern Devon Healthcare NHS Trust

Dear Mr Allen,

Thank you for your correspondence dated 14th August.

Your request is being dealt with in accordance with the Freedom of Information Act 2000. We will respond promptly and no later than 12th September, which is 20 working days from the day after we received your request.

Please quote the ND FOI reference number in the subject box in future messages.

We would like to take this opportunity to thank you for your interest in Northern Devon Healthcare NHS Trust.

Yours sincerely,
FOI - Northern Devon Healthcare NHS Trust.

-----Original Message-----
From: J Allen [mailto:[FOI #597304 email]]
Sent: 14 August 2019 22:05
To: FOI (NORTHERN DEVON HEALTHCARE NHS TRUST)
Subject: Freedom of Information request - Delayed transfers of care (DTOC)

Dear Northern Devon Healthcare NHS Trust,

Could the authority state how they use agencies and/or software to expedite the discharge of DTOC patients?
How much did they spend with agencies to arrange placements with care homes or home care for DTOC patients in each of the last three financial years?
Do they use Capacity Tracker or any other software of services to identify care homes or home care packages? Please state which software or services are used.

Yours faithfully,

J Allen

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[FOI #597304 email]

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FOI (NORTHERN DEVON HEALTHCARE NHS TRUST), Northern Devon Healthcare NHS Trust

1 Attachment

Dear Mr Allen,

Kindly find attached our Trust response to your Freedom of Information request of 14th August.

If you are happy with the response you have received, or if you think we could improve our service, have any recommendations or comments please let us know.

Again thank you for your interest in Northern Devon Healthcare NHS Trust.

Yours sincerely,
FOI - Northern Devon Healthcare NHS Trust.

-----Original Message-----
From: FOI (NORTHERN DEVON HEALTHCARE NHS TRUST)
Sent: 16 August 2019 08:49
To: 'J Allen'
Subject: ND FOI-19-221 Delayed transfers of care (DTOC)

Dear Mr Allen,

Thank you for your correspondence dated 14th August.

Your request is being dealt with in accordance with the Freedom of Information Act 2000. We will respond promptly and no later than 12th September, which is 20 working days from the day after we received your request.

Please quote the ND FOI reference number in the subject box in future messages.

We would like to take this opportunity to thank you for your interest in Northern Devon Healthcare NHS Trust.

Yours sincerely,
FOI - Northern Devon Healthcare NHS Trust.

-----Original Message-----
From: J Allen [mailto:[FOI #597304 email]]
Sent: 14 August 2019 22:05
To: FOI (NORTHERN DEVON HEALTHCARE NHS TRUST)
Subject: Freedom of Information request - Delayed transfers of care (DTOC)

Dear Northern Devon Healthcare NHS Trust,

Could the authority state how they use agencies and/or software to expedite the discharge of DTOC patients?
How much did they spend with agencies to arrange placements with care homes or home care for DTOC patients in each of the last three financial years?
Do they use Capacity Tracker or any other software of services to identify care homes or home care packages? Please state which software or services are used.

Yours faithfully,

J Allen

-------------------------------------------------------------------

Please use this email address for all replies to this request:
[FOI #597304 email]

Is [Northern Devon Healthcare NHS Trust request email] the wrong address for Freedom of Information requests to Northern Devon Healthcare NHS Trust? If so, please contact us using this form:
https://www.whatdotheyknow.com/change_re...

Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
https://www.whatdotheyknow.com/help/offi...

For more detailed guidance on safely disclosing information, read the latest advice from the ICO:
https://www.whatdotheyknow.com/help/ico-...

Please note that in some cases publication of requests and responses will be delayed.

If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation's FOI page.

-------------------------------------------------------------------

********************************************************************************************************************

This message may contain confidential information. If you are not the intended recipient please inform the
sender that you have received the message in error before deleting it.
Please do not disclose, copy or distribute information in this e-mail or take any action in relation to its contents. To do so is strictly prohibited and may be unlawful. Thank you for your co-operation.

NHSmail is the secure email and directory service available for all NHS staff in England and Scotland. NHSmail is approved for exchanging patient data and other sensitive information with NHSmail and other accredited email services.

For more information and to find out how you can switch, https://portal.nhs.net/help/joiningnhsmail

hide quoted sections

We don't know whether the most recent response to this request contains information or not – if you are J Allen please sign in and let everyone know.