Deed of boundary information

Jade Christie made this Freedom of Information request to One Housing Group
This authority is not subject to FOI law, so is not legally obliged to respond (details).
This request has been closed to new correspondence. Contact us if you think it should be reopened.

The request was refused by One Housing Group.

Dear One Housing Group,
Please could you inform of the belonging of deed for the driveway and garage which is a part of 19 Hambledon walk maidenhead.

Yours faithfully,

Miss Christie

Thank you for your email. We monitor this mailbox Monday to Friday from 8
am to 6 pm (excluding Bank Holidays). 

 

Please be advised that as a precautionary measure we are following Public
Health England's advise to prevent the spread of Coronavirus. Please find
all information and further updates on our
website [1]www.onehousing.co.uk/coronavirus  

If you or anyone in your household is self-isolating or experiencing any
covid - 19 symptoms, please let us know so that we can take necessary
steps to keep you, your neighbours and our staff safe. 

We’ll get back to you within two working days of receiving your email.
Depending on what your query relates to, our customer service team may
need to forward it to one of our specialist teams and they will respond to
you within 10 working days. 

If you’re contacting us about an urgent matter, or to report an emergency
repair, please call 0300 123 9966 so that we can help as soon as
possible. 

Save time, do it online 

Did you know you can report repairs, make payments, check your rent or
service charge account and do much more online? Find out how
at [2]www.onehousing.co.ukor register at [3]www.myonehousing.co.uk. 

Customer Service Centre
0300 123 9966
[4][One Housing Group request email]
[5]onehousing.co.uk

[6][IMG]
[7]Description:
https://upload.wikimedia.org/wikipedia/c...
[8]Description src= [9]Description:
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One Housing Group Limited (OHG) reserves the right to monitor and review
the content of all messages sent to or from this email address. Messages
sent to or from this email address may be stored on OHG's email system.
This email and any files transmitted with it are confidential and intended
solely for the use of the individual or entity to whom they are addressed.
If you have received this email in error please notify the system manager.
Please note that any views or opinions presented in this email are solely
those of the author and do not necessarily represent those of the company.
Finally, the recipient should check this email and any attachments for the
presence of viruses. OHG accepts no liability for any damage caused by any
virus transmitted by this email. Violation of this notice may be unlawful.
Email: [email address] One Housing Group Limited is
registered under the Co-operative and Community Benefit Societies Act
2014, registration No. 20453R and is registered with the Homes and
Communities Agency Registration No.LH0171. Registered address: Atelier
House, 64 Pratt Street, London NW1 0DL

Disclaimer

The information contained in this communication from the sender is
confidential. It is intended solely for use by the recipient and others
authorized to receive it. If you are not the recipient, you are hereby
notified that any disclosure, copying, distribution or taking action in
relation of the contents of this information is strictly prohibited and
may be unlawful.

This email has been scanned for viruses and malware, and may have been
automatically archived by Mimecast Ltd, an innovator in Software as a
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Dear One Housing Group,
I wrote with a request for information on the 18th of May, to which the response quoted from yourselves was as follows "We’ll get back to you within two working days of receiving your email.
Depending on what your query relates to, our customer service team may
need to forward it to one of our specialist teams and they will respond to
you within 10 working days." and it is now the 13th of June to which there has not even been any acknowledgement other than the above standardised message from yourselves. It would be greatly appreciated if this could be passed on to the correct team or persons who will be able to respond to the requested information request. I look forward to hopefully getting a response soon.

Yours faithfully,

Jade Christie

Thank you for your email. We monitor this mailbox Monday to Friday from 8
am to 6 pm (excluding Bank Holidays). 

 

Please be advised that as a precautionary measure we are following Public
Health England's advise to prevent the spread of Coronavirus. Please find
all information and further updates on our
website [1]www.onehousing.co.uk/coronavirus  

If you or anyone in your household is self-isolating or experiencing any
covid - 19 symptoms, please let us know so that we can take necessary
steps to keep you, your neighbours and our staff safe. 

We’ll aim to get back to you within two working days of receiving your
email. Depending on what your query relates to, our customer service team
may need to forward it to one of our specialist teams and they will
respond to you within 10 working days. 

If you’re contacting us about an urgent matter, or to report an emergency
repair, please call 0300 123 9966 so that we can help as soon as
possible. 

Save time, do it online 

Did you know you can report repairs, make payments, check your rent or
service charge account and do much more online? Find out how
at [2]www.onehousing.co.ukor register at [3]www.myonehousing.co.uk. 

Customer Service Centre
0300 123 9966
[4][One Housing Group request email]
[5]onehousing.co.uk

[6][IMG]
[7]Description:
https://upload.wikimedia.org/wikipedia/c...
[8]Description src= [9]Description:
https://upload.wikimedia.org/wikipedia/c...
One Housing Group Limited (OHG) reserves the right to monitor and review
the content of all messages sent to or from this email address. Messages
sent to or from this email address may be stored on OHG's email system.
This email and any files transmitted with it are confidential and intended
solely for the use of the individual or entity to whom they are addressed.
If you have received this email in error please notify the system manager.
Please note that any views or opinions presented in this email are solely
those of the author and do not necessarily represent those of the company.
Finally, the recipient should check this email and any attachments for the
presence of viruses. OHG accepts no liability for any damage caused by any
virus transmitted by this email. Violation of this notice may be unlawful.
Email: [email address] One Housing Group Limited is
registered under the Co-operative and Community Benefit Societies Act
2014, registration No. 20453R and is registered with the Homes and
Communities Agency Registration No.LH0171. Registered address: Atelier
House, 64 Pratt Street, London NW1 0DL

Disclaimer

The information contained in this communication from the sender is
confidential. It is intended solely for use by the recipient and others
authorized to receive it. If you are not the recipient, you are hereby
notified that any disclosure, copying, distribution or taking action in
relation of the contents of this information is strictly prohibited and
may be unlawful.

This email has been scanned for viruses and malware, and may have been
automatically archived by Mimecast Ltd, an innovator in Software as a
Service (SaaS) for business. Providing a safer and more useful place for
your human generated data. Specializing in; Security, archiving and
compliance. To find out more [10]Click Here.

References

Visible links
1. http://www.onehousing.co.uk/coronavirus
2. http://www.onehousing.co.uk/
3. http://www.myonehousing.co.uk/
4. mailto:[One Housing Group request email]
5. http://www.onehousing.co.uk/
6. http://www.onehousing.co.uk/
7. https://www.facebook.com/onehousing?ref=hl
8. https://twitter.com/AskOneHousing
9. https://www.linkedin.com/company/one-hou...
10. http://www.mimecast.com/products/

Dear One Housing Group,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of One Housing Group's handling of my FOI request 'Deed of boundary information'.

They have twice sent standard automated acknowledgements, however they have failed to respond in a timely manor i.e. the date given was the 16th of June 2021 and still have not responded. I would like to know why there has not yet been any actual correspondence in relation to my FOI request, and I hope going forward that hopefully someone from one housing will actually be able to shed some light or point me in the right direction of being able to obtain the information requested.

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/d...

Yours faithfully,

Jade Christie

Thank you for your email. We monitor this mailbox Monday to Friday from 8
am to 6 pm (excluding Bank Holidays). 

 

Please be advised that as a precautionary measure we are following Public
Health England's advise to prevent the spread of Coronavirus. Please find
all information and further updates on our
website [1]www.onehousing.co.uk/coronavirus  

If you or anyone in your household is self-isolating or experiencing any
covid - 19 symptoms, please let us know so that we can take necessary
steps to keep you, your neighbours and our staff safe. 

We’ll aim to get back to you within two working days of receiving your
email. Depending on what your query relates to, our customer service team
may need to forward it to one of our specialist teams and they will
respond to you within 10 working days. 

If you’re contacting us about an urgent matter, or to report an emergency
repair, please call 0300 123 9966 so that we can help as soon as
possible. 

Save time, do it online 

Did you know you can report repairs, make payments, check your rent or
service charge account and do much more online? Find out how
at [2]www.onehousing.co.ukor register at [3]www.myonehousing.co.uk. 

Customer Service Centre
0300 123 9966
[4][E-bost cais One Housing Group]
[5]onehousing.co.uk

[6][IMG]
[7]Description:
https://upload.wikimedia.org/wikipedia/c...
[8]Description src= [9]Description:
https://upload.wikimedia.org/wikipedia/c...
One Housing Group Limited (OHG) reserves the right to monitor and review
the content of all messages sent to or from this email address. Messages
sent to or from this email address may be stored on OHG's email system.
This email and any files transmitted with it are confidential and intended
solely for the use of the individual or entity to whom they are addressed.
If you have received this email in error please notify the system manager.
Please note that any views or opinions presented in this email are solely
those of the author and do not necessarily represent those of the company.
Finally, the recipient should check this email and any attachments for the
presence of viruses. OHG accepts no liability for any damage caused by any
virus transmitted by this email. Violation of this notice may be unlawful.
Email: [cyfeiriad ebost] One Housing Group Limited is
registered under the Co-operative and Community Benefit Societies Act
2014, registration No. 20453R and is registered with the Homes and
Communities Agency Registration No.LH0171. Registered address: Atelier
House, 64 Pratt Street, London NW1 0DL

Disclaimer

The information contained in this communication from the sender is
confidential. It is intended solely for use by the recipient and others
authorized to receive it. If you are not the recipient, you are hereby
notified that any disclosure, copying, distribution or taking action in
relation of the contents of this information is strictly prohibited and
may be unlawful.

This email has been scanned for viruses and malware, and may have been
automatically archived by Mimecast Ltd, an innovator in Software as a
Service (SaaS) for business. Providing a safer and more useful place for
your human generated data. Specializing in; Security, archiving and
compliance. To find out more [10]Click Here.

References

Visible links
1. http://www.onehousing.co.uk/coronavirus
2. http://www.onehousing.co.uk/
3. http://www.myonehousing.co.uk/
4. mailto:[E-bost cais One Housing Group]
5. http://www.onehousing.co.uk/
6. http://www.onehousing.co.uk/
7. https://www.facebook.com/onehousing?ref=hl
8. https://twitter.com/AskOneHousing
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10. http://www.mimecast.com/products/

4 Attachments

Good Morning,

The Freedom of Information Act 2000 (FOIA) only provides access to
information held by public authorities. The public authorities covered by
the FOIA are listed in Schedule 1 of the FOIA. As a housing association,
One Housing is not a public authority, is not listed in the schedule and,
therefore, is not covered by the FOIA and have no obligation to process
such requests at this time.

Kind Regards

 

Paige Lee Summers

Customer Service Advisor

T: 0300 123 9966

My pronouns are: She/Her

_______________________________________

 

Atelier House, 64 Pratt Street, London NW1 0DL

[1]onehousing.co.uk

 

[2]cid:image001.jpg@01D67189.A1641F80

 

[3][IMG]     [4][IMG]     [5][IMG]

show quoted sections

Dear One Housing Group,
Please could you clarify if this information is obtainable and if so where from i.e. do I need to contact one housing directly and if so which department other than customer services would I contact? Any further assistance would be greatly appreciated.

Yours faithfully,

Jade Christie

Thank you for your email. We monitor this mailbox Monday to Friday from 8
am to 6 pm (excluding Bank Holidays). 

 

Please be advised that as a precautionary measure we are following Public
Health England's advise to prevent the spread of Coronavirus. Please find
all information and further updates on our
website [1]www.onehousing.co.uk/coronavirus  

If you or anyone in your household is self-isolating or experiencing any
covid - 19 symptoms, please let us know so that we can take necessary
steps to keep you, your neighbours and our staff safe. 

We’ll aim to get back to you within two working days of receiving your
email. Depending on what your query relates to, our customer service team
may need to forward it to one of our specialist teams and they will
respond to you within 10 working days. 

If you’re contacting us about an urgent matter, or to report an emergency
repair, please call 0300 123 9966 so that we can help as soon as
possible. 

Save time, do it online 

Did you know you can report repairs, make payments, check your rent or
service charge account and do much more online? Find out how
at [2]www.onehousing.co.ukor register at [3]www.myonehousing.co.uk. 

Customer Service Centre
0300 123 9966
[4][One Housing Group request email]
[5]onehousing.co.uk

[6][IMG]
[7]Description:
https://upload.wikimedia.org/wikipedia/c...
[8]Description src= [9]Description:
https://upload.wikimedia.org/wikipedia/c...
One Housing Group Limited (OHG) reserves the right to monitor and review
the content of all messages sent to or from this email address. Messages
sent to or from this email address may be stored on OHG's email system.
This email and any files transmitted with it are confidential and intended
solely for the use of the individual or entity to whom they are addressed.
If you have received this email in error please notify the system manager.
Please note that any views or opinions presented in this email are solely
those of the author and do not necessarily represent those of the company.
Finally, the recipient should check this email and any attachments for the
presence of viruses. OHG accepts no liability for any damage caused by any
virus transmitted by this email. Violation of this notice may be unlawful.
Email: [email address] One Housing Group Limited is
registered under the Co-operative and Community Benefit Societies Act
2014, registration No. 20453R and is registered with the Homes and
Communities Agency Registration No.LH0171. Registered address: Atelier
House, 64 Pratt Street, London NW1 0DL

Disclaimer

The information contained in this communication from the sender is
confidential. It is intended solely for use by the recipient and others
authorized to receive it. If you are not the recipient, you are hereby
notified that any disclosure, copying, distribution or taking action in
relation of the contents of this information is strictly prohibited and
may be unlawful.

This email has been scanned for viruses and malware, and may have been
automatically archived by Mimecast Ltd, an innovator in Software as a
Service (SaaS) for business. Providing a safer and more useful place for
your human generated data. Specializing in; Security, archiving and
compliance. To find out more [10]Click Here.

References

Visible links
1. http://www.onehousing.co.uk/coronavirus
2. http://www.onehousing.co.uk/
3. http://www.myonehousing.co.uk/
4. mailto:[One Housing Group request email]
5. http://www.onehousing.co.uk/
6. http://www.onehousing.co.uk/
7. https://www.facebook.com/onehousing?ref=hl
8. https://twitter.com/AskOneHousing
9. https://www.linkedin.com/company/one-hou...
10. http://www.mimecast.com/products/