Good Morning,

Freedom of Information Act 2000 – Information Request ENQ-450830-P3Q6Y9

Thank you for your request for information under the Freedom of
Information Act 2000 received on 31^st Decemebr 2020.
 
We have up to 20 working days in which to deal with your request; however,
the current circumstances relating to Coronavirus (COVID-19) may impact on
our ability to meet deadlines and so we may take longer to provide you
with a response.

If we require clarification regarding your request, we will contact you to
explain this. The 20 working day period will then start from the day that
we receive your clarification.
 
You will also be informed in advance if there is a charge for supplying
copies of the information.

Please also be aware that, if the requested information contains
references to any third parties, we may need to consult these individuals
about the release of their personal data before making a decision whether
or not to release the information to you.

We will also provide an explanation if any information is not released to
you.

For future reference please note that you can now submit FOI/EIR requests
through our new online webform which can be found [1]here.

Should you have any queries regarding your request, please contact the
team by email [2][email address] or by telephone
01603 222661.

Yours sincerely,

Sarah Cooper, Business Support Assistant

Information Compliance Team

Dept: 01603 222661

Bay 7-9, Ground Floor, County Hall, Norwich

[3]Norfolk County Council   [4]Twitter[5]Facebook[6]Web

[7]Campaign Logo

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Dear Tom Goodwin

Freedom of Information Request ENQ-450830-P3Q6Y9

I refer to your request for information dated  31 December 2020

You asked for:

1) Who is the person responsible for council tax, business rates and
parking collections and more specifically the enforcement of debts
relating to these

2) Can you provide email and telephone contact details for the above
person?

3) Do you have formal contracts with service level agreements for the
enforcement of these debts?

4) If so, what are expiry dates for the contracts above?

Our response:

I am afraid that the County Council does not hold the information that you
have requested.

I understand, however that you can obtain the information from

[1][email address]

[2][email address]

[3][email address]

[4][email address]

[5][email address]

[6][email address]

[7][email address]

If this request was sent to Norfolk County Council as part of a mailing
list, we would appreciate it if you would remove us to save us receiving
further requests on this specific matter as this is a function of the
District/Borough/City Councils in Norfolk.

If you are dissatisfied with our handling of your request you have the
right of appeal through the Council’s internal review procedure by setting
out the grounds of your appeal in writing to:

[8][Norfolk County Council request email]

or Information Compliance Team

County Hall

Martineau Lane

Norwich

NR1 2DH

An appeal should be submitted within 40 working days of the date of this
notice and should be identified as "FOI Appeal".

If you are dissatisfied after pursuing the complaints procedure, you may
apply to the Information Commissioner under Section 50 of the Act for a
decision whether your request for information has been dealt with in
accordance with the requirements of Part I of the Act.  Refer to the ICO
Website at: [9]https://ico.org.uk/concerns/ for advice on how to report a
concern.  Or you can write to them at:

First Contact Team

Information Commissioner's Office

Wycliffe House

Water Lane, Wilmslow

Cheshire

SK9 5AF

Yours sincerely

Information Compliance Team, Insight and Analytics, Strategy and
Governance Directorate

Tel: | Dept: (01603) 222661

 Bays 7-9 Ground Floor, South Wing,  County Hall, Martineau Lane, Norwich 

[10]Norfolk County Council   [11]Twitter[12]Facebook[13]Web

[14]Campaign Logo

From: Freedom of Information
Sent: 04 January 2021 08:58
To: Tom <[FOI #715046 email]>
Subject: ENQ-450830-P3Q6Y9 Freedom of Information request - Debt
Collection

Good Morning,

Freedom of Information Act 2000 – Information Request ENQ-450830-P3Q6Y9

Thank you for your request for information under the Freedom of
Information Act 2000 received on 31^st Decemebr 2020.
 
We have up to 20 working days in which to deal with your request; however,
the current circumstances relating to Coronavirus (COVID-19) may impact on
our ability to meet deadlines and so we may take longer to provide you
with a response.

If we require clarification regarding your request, we will contact you to
explain this. The 20 working day period will then start from the day that
we receive your clarification.
 
You will also be informed in advance if there is a charge for supplying
copies of the information.

Please also be aware that, if the requested information contains
references to any third parties, we may need to consult these individuals
about the release of their personal data before making a decision whether
or not to release the information to you.

We will also provide an explanation if any information is not released to
you.

For future reference please note that you can now submit FOI/EIR requests
through our new online webform which can be found [15]here.

Should you have any queries regarding your request, please contact the
team by email [16][email address] or by telephone
01603 222661.

Yours sincerely,

Sarah Cooper, Business Support Assistant

Information Compliance Team

Dept: 01603 222661

Bay 7-9, Ground Floor, County Hall, Norwich

[17]Norfolk County Council   [18]Twitter[19]Facebook[20]Web

[21]Campaign Logo

show quoted sections