Dear Lancaster City Council,

I am writing to make an open government request for all the information to which I am entitled under the Freedom of Information Act 2000.

Please send me:

1) Who is the the person responsible for council tax, business rates and parking collections and more specifically the enforcement of debts relating to these
2) Can you provide email and telephone contact details for the above person?
3) Do you have formal contracts with service level agreements for the enforcement of these debts?
4) If so, what are expiry dates for the contracts above?

I would like the above information to be provided to me as electronic copies

If this request is too wide or unclear, I would be grateful if you could contact me as I understand that under the Act, you are required to advise and assist requesters.

I understand that you are required to respond to my request within the 20 working days after you receive this correspondence.

I would be grateful if you could confirm in writing that you have received this request.

Yours faithfully,

Tom Goodwin

info, Lancaster City Council

2 Attachments

Dear Tom Goodwin,

I write to confirm receipt of your request for information, which was
received on 3rd January 2021 and is now being processed under the Freedom
of Information Act 2000. Your request has been given the unique reference
number as stated in the subject header above and you should quote this
reference number in all correspondence. You should receive our response
within 20 working days; this means that you can expect to receive the
requested information by 29th January 2021. If we are unable to deal with
your request within that time limit or the Council does not hold the
information or there is a reason for it to be withheld, we will promptly
advise you in writing.

If you have any queries or concerns then please do not hesitate to contact
me. Please remember to quote the reference number above in any future
communications.

Kind regards,

 

J McGrath

Information Governance Officer

Deputy Data Protection Officer

 

Email: [1][Lancaster City Council request email]

Tel:      (01524) 58 2000

 

Lancaster City Council,

Town Hall, Lancaster LA1 1PJ

Website: [2]http://www.lancaster.gov.uk

 

   [3][IMG]

     [4]www.gov.uk/register-to-vote

 

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References

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info, Lancaster City Council

2 Attachments

Dear Tom Goodwin,

Freedom of Information Request - Ref: FOI 3810

Thank you for your request received on 3rd January 2021 in which you asked
for the following information from Lancaster City Council:

 

1)Who is the person responsible for council tax, business rates and
parking collections and more specifically the enforcement of debts
relating to these
2) Can you provide email and telephone contact details for the above
person?
3) Do you have formal contracts with service level agreements for the
enforcement of these debts?
4) If so, what are expiry dates for the contracts above?

 

Your request has been handled under the Freedom of Information Act 2000
(FOIA).

 

Response

 

 1. Council Tax and Business Rates = Andrew Taylor

Parking Charges = Michael Hall

 2. [1][email address] 01772 906013

[2][email address] 01524 582817

 3. Yes
 4. Council Tax and Business Rates = April 2022

Parking = 01/09/2021

 

 

If you have any queries or concerns about this response, please contact
this office. For details of how to appeal a decision we have made, see
below.

 

 

How to Appeal

 

Internal Review

If you are not satisfied with this response, you have the right to an
internal review.  The handling of your request will be looked at by
someone who was not responsible for the original case, and they will make
a decision as to whether we answered your request correctly.

 

If you would like to request a review, please write or send an email to
the Council at the following address:

 

Information Governance

Lancaster City Council

Town Hall

Dalton Square

Lancaster

LA1 1PJ

 

Email:  [3][Lancaster City Council request email]

 

Information Commissioner’s Office

 

If you remain dissatisfied after an internal review decision, you have the
right to apply to the Information Commissioner’s Office. The Commissioner
is an independent regulator who has the power to direct us to respond to
your request differently if she considers that we have handled it
incorrectly.

 

You can contact the Information Commissioner’s Office at the following
address:

 

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Tel: 0303 123 1113 (local rate) or 01625 545 745 if you prefer to use a
national rate number

Website:  [4]https://ico.org.uk/global/contact-us/

 

 

Re-use of Public-Sector Information

 

Some of the information that we provide in response to FOIA requests will
be subject to copyright protection. In most cases the copyright will be
owned by Lancaster City Council. The copyright in other information may be
owned by another person or organisation, as indicated on the information
itself.

 

You are free to use any information supplied for your own non-commercial
research or private study purposes. The information may also be used for
any other purpose allowed by a limitation or exception in copyright law,
such as news reporting. However, any other type of re-use, for example by
publishing the information in analogue or digital form, including on the
internet, will require the permission of the copyright owner.

 

For information where the copyright is owned by Lancaster City Council,
please contact this office if you would like to request permission.

 

For information where the copyright is owned by another person or
organisation you must apply to the copyright owner to obtain their
permission.

 

 

Yours sincerely

 

J McGrath

Information Governance Officer

Deputy Data Protection Officer

 

Email: [5][Lancaster City Council request email]

Tel:      (01524) 58 2000

 

Lancaster City Council,

Town Hall, Lancaster LA1 1PJ

Website: [6]http://www.lancaster.gov.uk

 

   [7][IMG]

     [8]www.gov.uk/register-to-vote

 

 

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