Debt Collection

The request was partially successful.

Dear Kettering Borough Council,

I am writing to make an open government request for all the information to which I am entitled under the Freedom of Information Act 2000.

Please send me:

1) Who is the the person responsible for council tax, business rates and parking collections and more specifically the enforcement of debts relating to these
2) Can you provide email and telephone contact details for the above person?
3) Do you have formal contracts with service level agreements for the enforcement of these debts?
4) If so, what are expiry dates for the contracts above?

I would like the above information to be provided to me as electronic copies

If this request is too wide or unclear, I would be grateful if you could contact me as I understand that under the Act, you are required to advise and assist requesters.

I understand that you are required to respond to my request within the 20 working days after you receive this correspondence.

I would be grateful if you could confirm in writing that you have received this request.

Yours faithfully,

Tom Goodwin

KBC FOI, Kettering Borough Council

 

Thank you for your enquiry.

 

If you are requesting information under the Freedom of Information Act
2000 or the Environmental Information Regulations 2004, a response to your
enquiry will be provided within 20 working days. 

 

If you are requesting your own personal data under a Subject Access
Request, a response will be provided within 1 month, subject to receipt of
identification if required.  If your request is to exercise any of your
other data rights, a full response will be provided within one month,
however we will contact you as soon as possible if we need to clarify your
enquiry further.

 

In the meantime, please accept this response as an acknowledgement of your
enquiry.

 

For information on how the Council processes your personal data, please
visit [1]www.kettering.gov.uk/privacy

 

Please note:  During the Coronavirus Pandemic, the Council and its staff
will continue to respond to information requests as best we can in these
unprecedented times.  Many of our staff and resources have been diverted
to help with the crisis affecting the country and this may have some
impact on our ability to respond to all enquiries in a timely manner.  We
apologise for the inconvenience this may cause and thank you for your
patience.

 

The Information Commissioner’s Office (ICO) is taking a pragmatic
regulatory approach and continues to support public authorities to ensure
people’s information rights are protected.  For further information please
visit the ICO’s website: 
[2]https://ico.org.uk/about-the-ico/news-an...

 

 

 

 

The contents of this email, including any attachments, may contain
information which is confidential or privileged, and which is solely for
the recipient named above. If you are not the intended recipient, please
send the email back to us, and immediately and permanently delete it. Any
disclosure, copying, distribution or use of this email and any attachments
is strictly prohibited. This email and any replies to it may be subject to
disclosure under the Freedom of Information Act 2000, the Environmental
Information Regulations 2004 or Data Protection legislation, and its
confidentiality cannot be guaranteed. Kettering Borough Council has taken
reasonable steps to ensure no viruses are present in this email. The
Council cannot accept liability for any loss or damage arising from the
use of this email or any attachments.

References

Visible links
1. http://www.kettering.gov.uk/privacy
2. https://ico.org.uk/about-the-ico/news-an...

KBC FOI, Kettering Borough Council

2 Attachments

Dear Mr Goodwin

 

Please find attached the council’s response to your recent enquiry.

 

Kind regards

 

 

Karen Sait

Executive Assistant

(Information Governance)

 

SMT Support

Kettering Borough Council

Municipal Offices

Bowling Green Road

Kettering

NN15 7QX

 

Telephone: 01536 535624

 

[1]www.kettering.gov.uk

 

[2]Twitter Icon [3]@KetteringBC

 

 

 

 

 

The contents of this email, including any attachments, may contain
information which is confidential or privileged, and which is solely for
the recipient named above. If you are not the intended recipient, please
send the email back to us, and immediately and permanently delete it. Any
disclosure, copying, distribution or use of this email and any attachments
is strictly prohibited. This email and any replies to it may be subject to
disclosure under the Freedom of Information Act 2000, the Environmental
Information Regulations 2004 or Data Protection legislation, and its
confidentiality cannot be guaranteed. Kettering Borough Council has taken
reasonable steps to ensure no viruses are present in this email. The
Council cannot accept liability for any loss or damage arising from the
use of this email or any attachments.

References

Visible links
1. http://www.kettering.gov.uk/
3. http://www.twitter.com/KetteringBC