Debt Collection

The request was successful.

Dear Hinckley and Bosworth Borough Council,

I am writing to make an open government request for all the information to which I am entitled under the Freedom of Information Act 2000.

Please send me:

1) Who is the the person responsible for council tax, business rates and parking collections and more specifically the enforcement of debts relating to these
2) Can you provide email and telephone contact details for the above person?
3) Do you have formal contracts with service level agreements for the enforcement of these debts?
4) If so, what are expiry dates for the contracts above?

I would like the above information to be provided to me as electronic copies

If this request is too wide or unclear, I would be grateful if you could contact me as I understand that under the Act, you are required to advise and assist requesters.

I understand that you are required to respond to my request within the 20 working days after you receive this correspondence.

I would be grateful if you could confirm in writing that you have received this request.

Yours faithfully,

Tom Goodwin

Access2info, Hinckley and Bosworth Borough Council

At the current time Blaby District Council will be assisting us with our
FOI requests. Apologies for the inconvenience but your patience and
co-operation is appreciated.

Communications,

Hinckley & Bosworth Borough Council.

 

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Dear Tom,

Freedom of Information Request - FOI 6651

I acknowledge your request for information. Your request is now being considered and you will receive a response within 20 working days, as defined by the Act.

** We are currently working with limited resources and therefore it may not be possible to respond within the usual timeframes, however we will do our best to respond as soon as possible **

Responses to requests for information are sent by email, using normal font size, unless you have requested otherwise. If you do have any particular requirements for the format of our response (including for re-useable formats), please do let us know.

For your information, the Act defines a number of exemptions which may prevent release of the information you have requested. There will be an assessment and if any of the exemption categories apply then the information will not be released. You will be informed if this is the case, including your rights of appeal.

If you have any queries or concerns, please contact me quoting the above reference number.

Kind Regards
Emily Henderson

Sent on behalf of Hinckley and Bosworth Borough Council - In the current situation we are acting on behalf of Hinckley and Bosworth Borough Council to continue delivering this service to their customers.

________________________________________
From: Tom
Sent: Sunday, 03 January 2021 11:57:52 (UTC+00:00) Dublin, Edinburgh, Lisbon, London
To: Access2info
Subject: Freedom of Information request - Debt Collection

Dear Hinckley and Bosworth Borough Council,

I am writing to make an open government request for all the information to which I am entitled under the Freedom of Information Act 2000.

Please send me:

1) Who is the the person responsible for council tax, business rates and parking collections and more specifically the enforcement of debts relating to these
2) Can you provide email and telephone contact details for the above person?
3) Do you have formal contracts with service level agreements for the enforcement of these debts?
4) If so, what are expiry dates for the contracts above?

I would like the above information to be provided to me as electronic copies

If this request is too wide or unclear, I would be grateful if you could contact me as I understand that under the Act, you are required to advise and assist requesters.

I understand that you are required to respond to my request within the 20 working days after you receive this correspondence.

I would be grateful if you could confirm in writing that you have received this request.

Yours faithfully,

Tom Goodwin

-------------------------------------------------------------------

Please use this email address for all replies to this request:
[FOI #715466 email]

Is [Hinckley and Bosworth Borough Council request email] the wrong address for Freedom of Information requests to Hinckley and Bosworth Borough Council? If so, please contact us using this form:
https://www.whatdotheyknow.com/change_re...

Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
https://www.whatdotheyknow.com/help/offi...

For more detailed guidance on safely disclosing information, read the latest advice from the ICO:
https://www.whatdotheyknow.com/help/ico-...

Please note that in some cases publication of requests and responses will be delayed.

If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation's FOI page.

show quoted sections

Dear Tom

Freedom of Information Request: FOI 6651

Please find enclosed a response to your Freedom of Information Request.

1) Who is the the person responsible for council tax, business rates and parking collections and more specifically the enforcement of debts relating to these
Council Tax & Business Rates - Leigh Butler [email address]
Parking - Parking Enforcement is provided by Leicestershire County Council.

2) Can you provide email and telephone contact details for the above person? - As above

3) Do you have formal contracts with service level agreements for the enforcement of these debts?
Yes for Council Tax & Business Rates, due to expire 01/10/2022

4) If so, what are expiry dates for the contracts above? - as above

The information provided in response to Freedom of Information requests is subject to copyright protection.  Where the copyright is owned by Hinckley Borough Council, re-use is permitted in accordance with the terms of the Open Government Licence. However, we do ask that you attribute the information to Hinckley Borough Council when re-using it.

Where third party copyright is identified, you will need to contact the copyright owner directly should you wish to re-use their information.

If you are dissatisfied with the handling of our request, you may write to: Julie Kenny, Director of Corporate Services, Hinckley & Bosworth Borough Council, Hinckley Hub, Rugby Road, Hinckley, Leicestershire, LE10 0FR. Please ask that your request be reviewed under the council's internal appeals procedure.

Should you remain dissatisfied following an appeal, you may write to the Information Commissioner's Office (ICO) for a further review at: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. www.ico.org.uk

Generally, the ICO cannot make a decision unless you have exhausted the appeals process provided by the council.

If you have any further queries, please contact me quoting the above reference number.
                 
Kind Regards
Emily Henderson

Sent on behalf of Hinckley and Bosworth Borough Council - In the current situation we are acting on behalf of Hinckley and Bosworth Borough Council to continue delivering this service to their customers.

________________________________________
From: Tom
Sent: Sunday, 03 January 2021 11:57:52 (UTC+00:00) Dublin, Edinburgh, Lisbon, London
To: Access2info
Subject: Freedom of Information request - Debt Collection

Dear Hinckley and Bosworth Borough Council,

I am writing to make an open government request for all the information to which I am entitled under the Freedom of Information Act 2000.

Please send me:

1) Who is the the person responsible for council tax, business rates and parking collections and more specifically the enforcement of debts relating to these
2) Can you provide email and telephone contact details for the above person?
3) Do you have formal contracts with service level agreements for the enforcement of these debts?
4) If so, what are expiry dates for the contracts above?

I would like the above information to be provided to me as electronic copies

If this request is too wide or unclear, I would be grateful if you could contact me as I understand that under the Act, you are required to advise and assist requesters.

I understand that you are required to respond to my request within the 20 working days after you receive this correspondence.

I would be grateful if you could confirm in writing that you have received this request.

Yours faithfully,

Tom Goodwin

-------------------------------------------------------------------

Please use this email address for all replies to this request:
[FOI #715466 email]

Is [Hinckley and Bosworth Borough Council request email] the wrong address for Freedom of Information requests to Hinckley and Bosworth Borough Council? If so, please contact us using this form:
https://www.whatdotheyknow.com/change_re...

Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
https://www.whatdotheyknow.com/help/offi...

For more detailed guidance on safely disclosing information, read the latest advice from the ICO:
https://www.whatdotheyknow.com/help/ico-...

Please note that in some cases publication of requests and responses will be delayed.

If you find this service useful as an FOI officer, please ask your web manager to link to us from your organisation's FOI page.

show quoted sections