Debt Collection

Tom made this Freedom of Information request to Chelmsford City Council as part of a batch sent to 179 authorities

Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

Response to this request is long overdue. By law, under all circumstances, Chelmsford City Council should have responded by now (details). You can complain by requesting an internal review.

Dear Chelmsford City Council,

I am writing to make an open government request for all the information to which I am entitled under the Freedom of Information Act 2000.

Please send me:

1) Who is the the person responsible for council tax, business rates and parking collections and more specifically the enforcement of debts relating to these
2) Can you provide email and telephone contact details for the above person?
3) Do you have formal contracts with service level agreements for the enforcement of these debts?
4) If so, what are expiry dates for the contracts above?

I would like the above information to be provided to me as electronic copies

If this request is too wide or unclear, I would be grateful if you could contact me as I understand that under the Act, you are required to advise and assist requesters.

I understand that you are required to respond to my request within the 20 working days after you receive this correspondence.

I would be grateful if you could confirm in writing that you have received this request.

Yours faithfully,

Tom Goodwin

Information Request, Chelmsford City Council

Dear Tom,


Thank you for your information request received 3^rd January 2021. This is
an acknowledgement of your request being received. Your request has been
referenced as IR8569. Please use this reference number in any subsequent
contact with the Council.


We aim to provide a response to your request before or on 29^th January


Chelmsford City Council is making decisions each day to balance the needs
to maintain essential services and support those in most need, whilst
following public health guidance to protect the public and staff against
infection from coronavirus.


Due to the unprecedented circumstances we are facing during the
Coronavirus (COVID-19) pandemic, it may not be possible for us to meet our
usual standard of response to Freedom of Information Requests or within
the timescales stipulated. The Council will respond to your request as
soon as we are able.


Thank you for your understanding and patience during this difficult and
unprecedented period.   


Yours sincerely,


Information Governance Team

Connected Chelmsford

Chelmsford City Council


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