Debt Collection
Dear Brentwood Borough Council,
I am writing to make an open government request for all the information to which I am entitled under the Freedom of Information Act 2000.
Please send me:
1) Who is the the person responsible for council tax, business rates and parking collections and more specifically the enforcement of debts relating to these
2) Can you provide email and telephone contact details for the above person?
3) Do you have formal contracts with service level agreements for the enforcement of these debts?
4) If so, what are expiry dates for the contracts above?
I would like the above information to be provided to me as electronic copies
If this request is too wide or unclear, I would be grateful if you could contact me as I understand that under the Act, you are required to advise and assist requesters.
I understand that you are required to respond to my request within the 20 working days after you receive this correspondence.
I would be grateful if you could confirm in writing that you have received this request.
Yours faithfully,
Tom Goodwin
Thank you for your request.
This has been passed onto the appropriate FOI officer and your request
will be dealt with as soon as possible.
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References
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1. https://www.gov.uk/government/publicatio...
In respect of Parking Fines:
Do you currently use a debt collection agency or Solicitor? Yes
If so was this decided by a tender process or did you simply engage them? Engagement
If there was a tender process are you able to advise when this is being reviewed next? N/A
In respect of Council Tax, Business Rates and Rent Arrears:
Do you currently use a debt collection agency or Solicitor? No
If so was this decided by a tender process or did you simply engage them? N/A
If there was a tender process are you able to advise when this is being reviewed next? N/A
If you are unhappy with the handling of your request, please inform us in writing. You should supply details that you feel are relevant to your complaint. This should be addressed to:
The Complaints Coordinator, Town Hall, Ingrave Road, Brentwood, Essex CM15 8AY.
If you remain dissatisfied with the handling of your request or complaint you have a right to appeal to the Information Commissioner at:
The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF; telephone 08456 30 60 60 or 01625 54 57 45; Website www.ico.gov.uk.
Zöe Borman | Governance & Member Support Officer| Brentwood Borough Council
: 01277 312736 :: [email address]
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