Debt Collection

The request was successful.

Dear Braintree District Council,

I am writing to make an open government request for all the information to which I am entitled under the Freedom of Information Act 2000.

Please send me:

1) Who is the the person responsible for council tax, business rates and parking collections and more specifically the enforcement of debts relating to these
2) Can you provide email and telephone contact details for the above person?
3) Do you have formal contracts with service level agreements for the enforcement of these debts?
4) If so, what are expiry dates for the contracts above?

I would like the above information to be provided to me as electronic copies

If this request is too wide or unclear, I would be grateful if you could contact me as I understand that under the Act, you are required to advise and assist requesters.

I understand that you are required to respond to my request within the 20 working days after you receive this correspondence.

I would be grateful if you could confirm in writing that you have received this request.

Yours faithfully,

Tom Goodwin

Braintree District Council

Dear Tom Goodwin

Thank you for your Freedom of Information request received on the
03/01/2021.

Reference 5130 has been applied to your request which will be looked into
and we will aim to provide a response within 20 working days.

Braintree District Council is making decisions each day to balance the
needs to maintain essential services and support those in most need,
whilst following public health guidance to protect the public and staff
against infection from coronavirus.

Due to the unprecedented circumstances we are facing during the
Coronavirus (COVID-19) pandemic, it may not be possible for us to meet our
usual standard of response to Freedom of Information Requests or within
the timescales stipulated. The Council will respond to your request as
soon as we are able.

Thank you for your understanding and patience during this difficult and
unprecedented period.

Should you have any queries in the meantime, please contact the Freedom of
Information Team at [1][Braintree District Council request email]

Kind Regards

 

Lucy Day

Performance & Improvement Apprentice

Braintree District Council | Causeway House, Bocking End, Braintree, CM7
9HB

 01376 552525| [2]www.braintree.gov.uk

 

References

Visible links
1. mailto:[Braintree District Council request email]
2. http://www.braintree.gov.uk/

Braintree District Council

Dear Tom Goodwin

 

 

I am writing regarding your Freedom of Information request received by the
department on the 3 January 2021

 

The Freedom of Information Act enables access to information held by the
Council, subject to the exemptions contained within the Act. The Act does
not require the Council to create information to respond to a request if
the requested information is not held, nor to give an opinion or comment.

 

Please find our response to your Freedom of Information request below:

 

1) Who is the the person responsible for council tax, business rates and
parking collections and more specifically the enforcement of debts
relating to these - North Essex Parking Partnership

 

2) Can you provide email and telephone contact details for the above
person?

 

Miss Emma Day

Office Manager

North Essex Parking Partnership

E-mail address: [1][email address]

Telephone Number 01206 507829 

 

3) Do you have formal contracts with service level agreements for the
enforcement of these debts? - We work through the Rotherham Framework and
have separate SLA's with each Enforcement Agents we use.

 

4) If so, what are expiry dates for the contracts above? - All contracts
end on the 31.08.2022. 

 

If you disagree with the Council’s decision in respect of your freedom of
information request or are otherwise unhappy with how the Council has
dealt with your request in the first instance you may approach Emma Wisbey
Governance and Member Manager in writing at the following address:
Braintree District Council, Causeway House, Bocking End, Braintree, Essex,
CM7 9HB.

 

Should you remain dissatisfied with the outcome you have a right of appeal
under S50 of the Freedom of Information Act to appeal against the decision
by contacting the Information Commissioner, Wycliffe House, Water Lane,
Wilmslow SK9 5AF, [2][email address]

 

 

Kind regards

 

 

 

Lucy Day

Performance & Improvement Apprentice

 

Braintree District Council | Causeway House, Bocking End, Braintree, CM7
9HB

 01376 552525| [3]www.braintree.gov.uk

 

 

 

 

References

Visible links
1. mailto:[email address]
2. mailto:[email address]
3. http://www.braintree.gov.uk/