Debt Collection
Dear Boston Borough Council,
I am writing to make an open government request for all the information to which I am entitled under the Freedom of Information Act 2000.
Please send me:
1) Who is the the person responsible for council tax, business rates and parking collections and more specifically the enforcement of debts relating to these
2) Can you provide email and telephone contact details for the above person?
3) Do you have formal contracts with service level agreements for the enforcement of these debts?
4) If so, what are expiry dates for the contracts above?
I would like the above information to be provided to me as electronic copies
If this request is too wide or unclear, I would be grateful if you could contact me as I understand that under the Act, you are required to advise and assist requesters.
I understand that you are required to respond to my request within the 20 working days after you receive this correspondence.
I would be grateful if you could confirm in writing that you have received this request.
Yours faithfully,
Tom Goodwin
Good afternoon
Thank you for your email. If you are applying for information under The
Freedom of Information Act 2000 or the Environmental Information
Regulations 2004, your request is being processed and a response will be
sent to you within 20 working days from receipt of your request. However,
if we require further clarification regarding your request we will contact
you as soon as possible. We are striving to respond in a timely manner.
However, due to the COVID-19 pandemic, we may be slightly longer in
responding and ask for your patience and understanding.
In the meantime, please accept this as an acknowledgement of your email.
In response to the ongoing situation around COVID-19 Coronavirus, Boston
Borough Council is continually reviewing its operations please visit
www.mybostonuk.com/coronavirus/ for the latest updates on service
disruptions and information.
Kind regards
Customer Services
Boston Borough Council
Website: [1]www.mybostonuk.com / [2]www.e-lindsey.gov.uk
Facebook: [3]Boston Borough Council / [4]East Lindsey District Council
Twitter: [5]Boston Borough Council / [6]East Lindsey District Council
Municipal Buildings, West Street, Boston PE21 8QR
Good afternoon,
Thank you for your information access request received on the 3^rd January
2021 where you asked for information about debt collection.
Under Section 1(1)(a) of the Freedom of Information Act 2000 we can
confirm that Boston Borough Council does hold the information specified in
your request. The information you have requested is detailed below.
1) Who is the person responsible for council tax, business rates and
parking collections and more specifically the enforcement of debts
relating to these
Council Tax & Business Rates Debt Enforcement – Kelly Clarke, Credit
Control Manager
Parking enforcement is undertaken through Nottingham City Council who have
contractors with debt collection agencies. We do not do this in-house.
2) Can you provide email and telephone contact details for the above
person?
Council Tax & Business Rate Debt Enforcement -
[1][email address], 01205 314200
3) Do you have formal contracts with service level agreements for the
enforcement of these debts?
Yes for Council Tax and Business Rates only.
4) If so, what are expiry dates for the contracts above?
28^th February 2023 with an option to extend for a further 2 years
We trust that the information above completes your request in full,
however if we can be of any further assistance, please contact us. If
you are unhappy with the service you have received in relation to your
request and wish to make a complaint or request a review of the Council’s
decision, you should contact Suzanne Rolfe, Transformation & IT Manager on
01205 314265 or by email at [2][email address]
If you remain dissatisfied with the handling of your request or complaint,
you have a right to appeal to the Information Commissioner at:
The Information Commissioner's Office,
Wycliffe House,
Water Lane,
Wilmslow,
Cheshire
SK9 5AF
Kind regards
Freedom of Information Team
Tel: 01205 314200 - Mob: -
Email: [3][email address]
Website: [4]www.mybostonuk.com / [5]www.e-lindsey.gov.uk
Facebook: [6]Boston Borough Council / [7]East Lindsey District Council
Twitter: [8]Boston Borough Council / [9]East Lindsey District Council
Municipal Buildings, West Street, Boston PE21 8QR
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