The request was successful.

Dear Knowsley Metropolitan Borough Council,

I am writing to make an open government request for all the information to which I am entitled under the Freedom of Information Act 2000.

Please send me:

1) Who is the the person responsible for council tax, business rates and parking collections and more specifically the enforcement of debts relating to these
2) Can you provide email and telephone contact details for the above person?
3) Do you have formal contracts with service level agreements for the enforcement of these debts?
4) If so, what are expiry dates for the contracts above?

I would like the above information to be provided to me as electronic copies
If this request is too wide or unclear, I would be grateful if you could contact me as I understand that under the Act, you are required to advise and assist requesters. If any of this information is already in the public domain, please can you direct me to it, with page references and URLs if necessary.
If the release of any of this information is prohibited on the grounds of breach of confidence, I ask that you supply me with copies of the confidentiality agreement and remind you that information should not be treated as confidential if such an agreement has not been signed.
I understand that you are required to respond to my request within the 20 working days after you receive this correspondence.
I would be grateful if you could confirm in writing that you have received this request.

Yours faithfully,


Freedom of Information, Knowsley Metropolitan Borough Council


Dear  Tom


Thank you for your Freedom of Information request.  In order for us to log
your request I would be grateful if you could submit your full name.  This
is following ICO guidelines, please see below.


Section 8 states that a request for information should state the name of
the applicant.


NOTE: This is not an Is this a valid What would the ICO’s approach likely
exhaustive list. request? to be?


The applicant only No Albeit that the Act only states that
uses one name e.g. “the” name of the applicant is
Adrian or initials required rather than ‘the full’ name
e.g. S.P.H. of the applicant, the Commissioner
would not consider it unreasonable to
ask for a full name to be provided.
This is also appropriate given that
it could lead to unnecessary
confusion/delay/possible data
protection breaches if applicants
cannot be distinguished from one




Kindest regards,


Customer Liaison Team

Knowsley Council

Archway Road




L36 9UX




show quoted sections

Dear Freedom of Information,

My full name is Tom Goodwin

Yours sincerely,


Freedom of Information, Knowsley Metropolitan Borough Council

Dear Mr Goodwin,

Thank you for your email received on 31 December 2020 requesting information about debt.

Please note you can now log a Freedom of Information request on our online portal on the following link

I have recorded your request for information under reference F2020.12.3996.

This has been passed to the relevant service and you will receive a response by 28 January 2021.

In line with guidance published by the Information Commissioner’s Office, the council may make a charge for the provision of information – for example in order to cover the costs of postage (in line with the relevant postal charges) or charges for printing and copying (which will reflect photocopying charges levied by the council’s public libraries) or if this falls within the regulations of an EIR (Environmental Information).

You will be informed if a fee is to be applied before information is to be provided.

If you need further information please contact me.

Kind regards,

Customer Liaison Team
Knowsley Council
Archway Road
L36 9YH

show quoted sections

Knowsley Metropolitan Borough Council

Your FOI request has been completed

Dear Tom Goodwin

Your FOI with Reference Number : 3996 has been completed please click on the link
below to view it

Customer Liaison Team
Knowsley Council
Archway Road
L36 9UX

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