Deaf people's access at user controlled level crossings &c.

The request was successful.

Dear Network Rail Limited,

Please advise the procedures that deaf motorists, equestrians etc. should use at level crossings that require people intending to use the crossing to make contact with the signaller by means of the provided telephone handset.

Yours faithfully,

Doug Paulley

FOI, Network Rail Limited

Reference number: FOI2015/00824

Dear Mr Paulley

Information request

Your correspondence was received by Network Rail on 7th September 2015. I can confirm that your request is being processed under the terms of the Freedom of Information Act (FOIA). I will endeavour to respond to you as soon as possible and in any event by 5th October 2015.

On occasion we may need to consult with third parties about requests, in line with the recommendations in the Code of Practice issued by the then Secretary of State for Constitutional Affairs.

If you have any queries please do not hesitate to contact me.

Please remember to quote your reference number in all future communications.

Yours sincerely

Joanne West
Information Officer

Freedom of Information Team
The Quadrant
Elder Gate
Milton Keynes
MK9 1EN

Telephone: 01908 782405
Email: [Network Rail request email]
Web: http://www.networkrail.co.uk/FOI/

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Dear FOI,

The 20 working days are up; please could you indicate the status of my request?

Thank you

Yours sincerely,

Doug Paulley

FOI, Network Rail Limited

Dear Mr Paulley

Please accept my apologies that on this occasion we have not been able to meet the statutory 20 day deadline for responding to you. However, I’d like to reassure you that I am working to get a response out to you as soon as possible and hopefully this week.

Once again, apologies for this delay and thank you for your patience.

If you have any enquiries about this response, please contact me in the first instance at [Network Rail request email]

Kind Regards

Joanne

Joanne West
Information Officer

Freedom of Information Team
The Quadrant
Elder Gate
Milton Keynes
MK9 1EN

Telephone: 01908 782405
Email: [Network Rail request email]
Web: http://www.networkrail.co.uk/FOI/

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FOI, Network Rail Limited

1 Attachment

Reference number: FOI2015-00824

 

Dear Mr Paulley

 

Please find attached our response to your Freedom of Information request. 
I apologise for the delay in responding.

 

If you have any queries please do not hesitate to contact me.

 

Yours sincerely

 

 

Philip Humphreys

Senior Information Officer

 

Freedom of Information Team

The Quadrant

Elder Gate

Milton Keynes

MK9 1EN

 

Telephone: 01908 782405

Email: [Network Rail request email]

Web: http://www.networkrail.co.uk/foi/

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