Your message to [Bolton Sixth Form College request email] couldn't be delivered.
enquiries wasn't found at bolton-sfc.ac.uk.
request-995517-cf39f. . . Office 365 enquiries
Action Required Recipient
Unknown To address
How to Fix It
The address may be misspelled or may not exist. Try one or more of the
following:
• Send the message again following these steps: In Outlook, open this
non-delivery report (NDR) and choose Send Again from the Report
ribbon. In Outlook on the web, select this NDR, then select the link
"To send this message again, click here." Then delete and retype the
entire recipient address. If prompted with an Auto-Complete List
suggestion don't select it. After typing the complete address, click
Send.
• Contact the recipient (by phone, for example) to check that the
address exists and is correct.
• The recipient may have set up email forwarding to an incorrect
address. Ask them to check that any forwarding they've set up is
working correctly.
• Clear the recipient Auto-Complete List in Outlook or Outlook on the
web by following the steps in this article: [1]Fix email delivery
issues for error code 5.1.10 in Office 365, and then send the message
again. Retype the entire recipient address before selecting Send.
If the problem continues, forward this message to your email admin. If
you're an email admin, refer to the More Info for Email Admins section
below.
Was this helpful? [2]Send feedback to Microsoft.
══════════════════════════════════════════════════════════════════════════
More Info for Email Admins
Status code: 550 5.1.10

This error occurs because the sender sent a message to an email address
hosted by Office 365 but the address is incorrect or doesn't exist at the
destination domain. The error is reported by the recipient domain's email
server, but most often it must be fixed by the person who sent the
message. If the steps in the How to Fix It section above don't fix the
problem, and you're the email admin for the recipient, try one or more of
the following:

The email address exists and is correct - Confirm that the recipient
address exists, is correct, and is accepting messages.

Synchronize your directories - If you have a hybrid environment and are
using directory synchronization make sure the recipient's email address is
synced correctly in both Office 365 and in your on-premises directory.

Errant forwarding rule - Check for forwarding rules that aren't behaving
as expected. Forwarding can be set up by an admin via mail flow rules or
mailbox forwarding address settings, or by the recipient via the Inbox
Rules feature.

Recipient has a valid license - Make sure the recipient has an Office 365
license assigned to them. The recipient's email admin can use the Office
365 admin center to assign a license (Users > Active Users > select the
recipient > Assigned License > Edit).

Mail flow settings and MX records are not correct - Misconfigured mail
flow or MX record settings can cause this error. Check your Office 365
mail flow settings to make sure your domain and any mail flow connectors
are set up correctly. Also, work with your domain registrar to make sure
the MX records for your domain are configured correctly.

For more information and additional tips to fix this issue, see [3]Fix
email delivery issues for error code 5.1.10 in Office 365.
Original Message Details
Created Date: 6/28/2023 8:03:43 AM
Sender Address: [FOI #995517 email]
Recipient Address: [Bolton Sixth Form College request email]
Subject: Freedom of Information request - DBS Applications
Error Details
Error: 550 5.1.10 RESOLVER.ADR.RecipientNotFound; Recipient
[Bolton Sixth Form College request email] not found by SMTP address
lookup
Message rejected PAWPR02MB9282.eurprd02.prod.outlook.com
by:
Notification Details
Sent by: PAWPR02MB9282.eurprd02.prod.outlook.com

Message Hops
HOP TIME FROM TO WITH RELAY
(UTC) TIME
6/28/2023 local (Exim 4.94.2) (envelope-from
1 8:03:43 foi mstrwdtkhexa.srv.mysociety.org <[FOI #995517 email]>) *
AM
6/28/2023 esmtps (TLS1.3) tls
2 8:03:43 mstrwdtkhexa.srv.mysociety.org mslb001hexa.srv.mysociety.org TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384 (Exim *
AM 4.94.2) (envelope-from
<[FOI #995517 email]>)
6/28/2023 Microsoft SMTP Server (version=TLS1_2,
3 8:03:43 mslb001hexa.srv.mysociety.org DBAEUR03FT036.mail.protection.outlook.com cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) *
AM
6/28/2023 Microsoft SMTP Server (version=TLS1_2,
4 8:03:44 DBAEUR03FT036.eop-EUR03.prod.protection.outlook.com DB9PR06CA0018.outlook.office365.com cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) 1 sec
AM
6/28/2023 Microsoft SMTP Server (version=TLS1_2,
5 8:03:44 DB9PR06CA0018.eurprd06.prod.outlook.com PAWPR02MB9282.eurprd02.prod.outlook.com cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) *
AM

Original Message Headers

Received: from DB9PR06CA0018.eurprd06.prod.outlook.com (2603:10a6:10:1db::23)
by PAWPR02MB9282.eurprd02.prod.outlook.com (2603:10a6:102:342::16) with
Microsoft SMTP Server (version=TLS1_2,
cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.6521.23; Wed, 28 Jun
2023 08:03:44 +0000
Received: from DBAEUR03FT036.eop-EUR03.prod.protection.outlook.com
(2603:10a6:10:1db:cafe::64) by DB9PR06CA0018.outlook.office365.com
(2603:10a6:10:1db::23) with Microsoft SMTP Server (version=TLS1_2,
cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.6521.34 via Frontend
Transport; Wed, 28 Jun 2023 08:03:44 +0000
Authentication-Results: spf=pass (sender IP is 93.93.130.118)
smtp.mailfrom=whatdotheyknow.com; dkim=pass (signature was verified)
header.d=whatdotheyknow.com;dmarc=pass action=none
header.from=whatdotheyknow.com;
Received-SPF: Pass (protection.outlook.com: domain of whatdotheyknow.com
designates 93.93.130.118 as permitted sender)
receiver=protection.outlook.com; client-ip=93.93.130.118;
helo=mslb001hexa.srv.mysociety.org; pr=C
Received: from mslb001hexa.srv.mysociety.org (93.93.130.118) by
DBAEUR03FT036.mail.protection.outlook.com (100.127.142.193) with Microsoft
SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id
15.20.6544.19 via Frontend Transport; Wed, 28 Jun 2023 08:03:43 +0000
DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed;
d=whatdotheyknow.com; s=2020a.mysociety; h=Content-Transfer-Encoding:
Content-Type:Mime-Version:Subject:Message-ID:To:From:Date:Sender:Reply-To:Cc:
Content-ID:Content-Description:Resent-Date:Resent-From:Resent-Sender:
Resent-To:Resent-Cc:Resent-Message-ID:In-Reply-To:References:List-Id:
List-Help:List-Unsubscribe:List-Subscribe:List-Post:List-Owner:List-Archive;
bh=eyWk2d+XKSIpG7XlGqgixCZeo6c4OvwsgBb4f0NGCgU=; b=quiV1kUseAa4T6YHSrH7QDVhDX
rHKUB4gVnEhtTXDhMJTBxO15YUprkt+vVswczWpYuSPQnFTnD4IEYBKk/em2PPzZQxr7aWNTahCsV
6O9pfCVmOxTLmOoW8if/UpTMZiva7JymLhE7eyDPLHv00pJEJJkQjkiHP46YqOBMUHwf9nAyJK88F
RjEaqqHiE8iPRoOmbJQWe0qHW8Dc1JEz4itnJqI1E/X6BghwZtXMXKWB9EAhdmJCfDT/XrXOe6/SG
HbXjmDO/y2Vka6Dg1A8H7beBNptASxtCexa/LoL+S96rDf8IdbzR/iMybMM+nDCH9wH0kGxGRG/Xr
0iihqLEw==;
Received: from mstrwdtkhexa.srv.mysociety.org ([2a00:1098:82:dd::10:1]:50994)
by mslb001hexa.srv.mysociety.org with esmtps (TLS1.3) tls TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384
(Exim 4.94.2)
(envelope-from <[FOI #995517 email]>)
id 1qEQ9P-009bRn-EB
for [Bolton Sixth Form College request email]; Wed, 28 Jun 2023 08:03:43 +0000
Received: from foi by mstrwdtkhexa.srv.mysociety.org with local (Exim 4.94.2)
(envelope-from <[FOI #995517 email]>)
id 1qEQ9P-005vW6-3C
for [Bolton Sixth Form College request email]; Wed, 28 Jun 2023 09:03:43 +0100
Date: Wed, 28 Jun 2023 09:03:43 +0100
From: Victor Howe <[FOI #995517 email]>
To: FOI requests at Bolton Sixth Form College <[Bolton Sixth Form College request email]>
Message-ID: <[email address]>
Subject: Freedom of Information request - DBS Applications
MIME-Version: 1.0
Content-Type: text/plain;
charset=UTF-8
Content-Transfer-Encoding: 7bit
Return-Path: [FOI #995517 email]
X-EOPAttributedMessage: 0
X-EOPTenantAttributedMessage: 168f80e1-111a-42e0-84ec-b00d6a66a888:0
X-MS-PublicTrafficType: Email
X-MS-TrafficTypeDiagnostic: DBAEUR03FT036:EE_|PAWPR02MB9282:EE_
X-MS-Office365-Filtering-Correlation-Id: a28ef3c3-e7de-431b-db92-08db77ae3155

References

Visible links
1. https://go.microsoft.com/fwlink/?LinkId=...
2. https://go.microsoft.com/fwlink/?LinkId=...
3. https://go.microsoft.com/fwlink/?LinkId=...

Good Morning

The college’s uses the services of the Local Authority to process DBS
application, this is carried out online.

The number of applications varies by year, most of the staff are on the
update service, resulting in a decline in applications for staff and in
particular new staff as the update service is portable.

Applications are also made for students, to facilitate a work placements
and this is where the significant fluctuation occurs.

The number of applications made during the recent academic year 2022/23
was:

Students – 114

Staff – 28

The college was previously registered to make applications directly,
unfortunately the number of applications fell below 100 and we have been
required to use an umbrella body. If we predict the number to exceed 100,
we will be registering to make applications directly for the next academic
year.

Regards

══════════════

Lesley Hart
Deputy Principal
The Sixth Form Bolton
[1]B6 Logo Deane Road, Bolton, BL3 5BU

01204 846215
[email address]
[2]www.bolton-sfc.ac.uk

This e-mail and any files transmitted with it are confidential and
intended solely for the use of the individual(s) to whom it is addressed.
If you receive this email by mistake please notify the sender and delete
it immediately. This communication represents the originator's personal
views and opinions which do not necessarily represent those of The Sixth
Form Bolton.

References

Visible links
2. The Sixth Form Bolton
https://www.bolton-sfc.ac.uk/