Date of HMRC Community launch and agent information

The request was successful.

Dear HM Revenue and Customs,

Under the Freedom of Information Act, please could you provide the following information:

1) The date when the HMRC community forum website (with URL: https://community.hmrc.gov.uk) was launched.

2) The number of HMRC agents (identifiable on the forum as 'HMRC Admins') which have an account on the website.

2a) If the information is available: The number of HMRC agents exclusively assigned to the Tax agent forum, the number of agents exclusively assigned to the main (customer) forum and the number of agents which are assigned to both.

Yours faithfully,

David Oladiran

Information Rights Unit, HM Revenue and Customs

Our ref: FOI2024/80533

Dear David Oladiran,

Thank you for your request, which was received on 19 June.

Please remember to quote the reference number above if you need to contact
us about this request again.

We aim to respond to all freedom of information requests within 20 working
days. We will either send you the information you have asked for or let
you know why we can't.

If we can't reply by 18 July 2024, we will write to let you know the
reason and when you can expect a response.

Yours sincerely

HMRC Information Rights Unit

Information Rights Unit, HM Revenue and Customs

1 Attachment

Dear David Oladiran,

We are writing in response to your request for information, received 19
June.

Yours sincerely,

HMRC Information Rights Unit

Your reference: FOI2024/80533

Dear Information Rights Unit,

Thank you for your prompt response to my request. I would like to gain further clarification on sub-request two.

I note your response that there are currently 11 'HMRC Admins', however I believe that there are approximately 32 'HMRC Admin' accounts on the site (I do appreciate that some would have been reallocated to other parts of the organisation or left HMRC completely).

Please could you detail the numbering scheme for 'HMRC Admins'?

Yours sincerely,
David Oladiran

Information Rights Unit, HM Revenue and Customs

Our ref: FOI2024/89194

Dear David Oladiran,

Thank you for your request, which was received on 4 July.

Please remember to quote the reference number above if you need to contact
us about this request again.

We aim to respond to all freedom of information requests within 20 working
days. We will either send you the information you have asked for or let
you know why we can't.

If we can't reply by 2 August 2024, we will write to let you know the
reason and when you can expect a response.

Yours sincerely

HMRC Information Rights Unit

Information Rights Unit, HM Revenue and Customs

1 Attachment

Dear David Oladiran,

We are writing in response to your request for information, received 4
July.

Yours sincerely,

HMRC Information Rights Unit