Datacentre Infrastructure

Carol Smith made this Freedom of Information request to The Scottish Association of Citizens Advice Bureaux

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

The request was successful.

Dear The Scottish Association of Citizens Advice Bureaux,

Please could you provide the following information:

General

Number of Sites:
Number of Employees:
Number of IT Staff:
Annual IT budget:

Server Environment

Number of physical Servers:
Number of Virtual Servers:
Virtualisation Platform:
Server Refresh Date:
Server Support Provider:
Contract Term Dates:
Level of Support:
Value of Support Contract:

Storage Environment

Storage Manufacturer:
Volume of Data stored:
Storage Refresh Date:
Storage Support Provider:
Contract Term Dates:
Level of Support:
Value of Support Contract:

Backup Environment

Backup technology:
Refresh Date:
Backup Support Provider:
Contract Term Dates:
Level of Support:
Value of Support Contract:

In addition please could you provide a copy of your 2015-16 IT strategy.

Yours faithfully,

Carol Smith

Jane Benjamin, The Scottish Association of Citizens Advice Bureaux

3 Attachments

CAS reference: F0006

 

Dear Carol

 

Acknowledgement of information request

 

Thank you for your request for information from Citizens Advice Scotland
(CAS).

I am writing to acknowledge receipt of your request received by (via the
CAS website) on 10 April 2015 in which you asked:

 

“Please could you provide the following information:

 

General

 

Number of Sites:

Number of Employees:

Number of IT Staff:

Annual IT budget:

 

Server Environment

 

Number of physical Servers:

Number of Virtual Servers:

Virtualisation Platform:

Server Refresh Date:

Server Support Provider:

Contract Term Dates:

Level of Support:

Value of Support Contract:

 

Storage Environment

 

Storage Manufacturer:

Volume of Data stored:

Storage Refresh Date:

Storage Support Provider:

Contract Term Dates:

Level of Support:

Value of Support Contract:

 

Backup Environment

 

Backup technology:

Refresh Date:

Backup Support Provider:

Contract Term Dates:

Level of Support:

Value of Support Contract:

 

In addition please could you provide a copy of your 2015-16 IT strategy.”

 

As you may be aware, CAS is subject to the requirements of the Freedom of
Information (Scotland) Act 2002 (FOISA) and the Environmental Information
(Scotland) Regulations 2004 (the EIRs), but only insofar as it undertakes
duties and powers relating to the following services: the Extra Help Unit,
Consumer Futures and the Citizens Advice Consumer Helpline.

 

CAS must respond to your request as soon as possible and within 20 working
days.  This means that you will receive a response from us by 8 May 2015
at the latest. 

 

Our website contains more information on our FoI duties and our
publication scheme. This can be readily accessed by clicking the
[1]Freedom of Information link at the foot of any page.

 

In the meantime, if you have any questions, do not hesitate to contact me.
My contact details are [email address] and phone 0131 550 1002.

 

 

Jane Benjamin - Executive Assistant
Citizens Advice Scotland
t: 0131 550 1002  m: n/a  e: [2][email address]
Spectrum House, 2 Powderhall Road Edinburgh EH7 4GB
[3]www.cas.org.uk
[4][IMG][5][IMG]

Want advice online? [6]www.adviceguide.org.uk/scotland  

Problem with goods or services?
Call 03454 04 05 06 for the Citizens Advice consumer service.
[7][IMG]

Scottish Association of Citizens Advice Bureaux - Citizens Advice Scotland
(Scottish charity SC016637) is a company limited by guarantee no. 89892. 
Registered Office: 1^st Floor, Spectrum House, 2 Powderhall Road,
Edinburgh  EH7 4GB. 

 

This email and any files transmitted with it are confidential and intended
solely for the use of the individual or entity to whom they are addressed.
Any views or opinions presented are solely those of the author and do not
necessarily represent those of Citizens Advice Scotland. If you are not
the intended recipient, be advised that you have received this email in
error and that any use, dissemination, forwarding, printing or copying of
this email is strictly prohibited. If you have received this email in
error please notify the sender.

References

Visible links
1. http://www.cas.org.uk/about-us/citizens-...
2. Click to send email to Jane Benjamin
mailto:[email address]
3. http://www.cas.org.uk/
4. https://www.facebook.com/citizensadvices...
5. https://twitter.com/CitAdviceScot
6. http://www.adviceguide.org.uk/scotland
7. http://www.cas.org.uk/

Jane Benjamin, The Scottish Association of Citizens Advice Bureaux

4 Attachments

Dear Carol

 

Further to your request for information please find attached a response.

 

Regards

Jane

 

 

 

Jane Benjamin - Executive Assistant
Citizens Advice Scotland
t: 0131 550 1002  m: n/a  e: [1][email address]
Spectrum House, 2 Powderhall Road Edinburgh EH7 4GB
[2]www.cas.org.uk
[3][IMG][4][IMG]

Want advice online? [5]www.adviceguide.org.uk/scotland  

Problem with goods or services?
Call 03454 04 05 06 for the Citizens Advice consumer service.
[6][IMG]

Scottish Association of Citizens Advice Bureaux - Citizens Advice Scotland
(Scottish charity SC016637) is a company limited by guarantee no. 89892. 
Registered Office: 1^st Floor, Spectrum House, 2 Powderhall Road,
Edinburgh  EH7 4GB. 

 

This email and any files transmitted with it are confidential and intended
solely for the use of the individual or entity to whom they are addressed.
Any views or opinions presented are solely those of the author and do not
necessarily represent those of Citizens Advice Scotland. If you are not
the intended recipient, be advised that you have received this email in
error and that any use, dissemination, forwarding, printing or copying of
this email is strictly prohibited. If you have received this email in
error please notify the sender.

References

Visible links
1. Click to send email to Jane Benjamin
mailto:[email address]
2. http://www.cas.org.uk/
3. https://www.facebook.com/citizensadvices...
4. https://twitter.com/CitAdviceScot
5. http://www.adviceguide.org.uk/scotland
6. http://www.cas.org.uk/