Database of services

The request was refused by Denbighshire County Council.

Dear Denbighshire Council,

Please could you send me a spreadsheet with all support services commissioned by or connected to your council? e.g. drugs services, mental health, accommodation etc.

The information I need is: Categories (drugs/health); name; brief description; telephone number(s); email address(es); postal address (with post code); opening hours; other criteria (e.g. age groups/ethnicity/gender); and any other information that you hold (e.g. contact person).

I can send you a pen drive or other device if you need it.

I am requesting the same from all other local authorities in England because I am putting together a website with all of this information (free to access to the public - there will not be any charge for the local authority either). I am making this request as an individual, not as a business or organisation.

Yours faithfully,

Tay Jiva
07920097834

Kerry Standen, Denbighshire County Council

1 Attachment

Dear Tay Jiva,

Thank you for your recent request for information held by Denbighshire
County Council received 10/05/2018 regarding SUPPORT SERVICES.


Unfortunately we are currently unable to respond to your request as we
have insufficient detail from you to identify the information you require.
In order for us to be able to proceed with your request for information I
would be grateful if you could clarify the following points:

 

You indicate that you are requesting information from “all other local
authorities in England”. This Council is in Wales – please could you
confirm that you require the information from local authorities in Wales.

Upon receipt of this additional detail I will then search for the
information to which you may be entitled under the Freedom of Information
Act 2000.

Please do not hesitate to contact me for further advice or guidance
relating to the above.

 

Yours sincerely

 

 

Kerry Standen
Swyddog Mynediad i Wybodaeth / Access to Information Officer
Cyngor Sir Ddinbych / Denbighshire County Council
Ffon / Tel: 01824 708242
E-bost:[email address]
E-mail:[email address]
Gwefan [1]http://www.sirddinbych.gov.uk
Website [2]http://www.denbighshire.gov.uk

 

[3]cymraeg-logo2Dysgwr

 

 

Rydym yn croesawu gohebiaeth yn Gymraeg. Byddwn yn ymateb i unrhyw
ohebiaeth yn Gymraeg ac ni fydd hyn yn arwain at unrhyw oedi.

We welcome correspondence in Welsh. We will respond to any correspondence
in Welsh which will not lead to a delay.

 

Dilyn ni ar Twitter: http://twitter.com/cyngorsDd - Follow us on Twitter:
http://twitter.com/DenbighshireCC
Ymwelwch a ni ar-lein ar http://www.sirddinbych.gov.uk - Visit us online
at http://www.denbighshire.gov.uk

Mae'r wybodaeth a gynhwysir yn yr e-bost hwn ac unrhyw ffeiliau a
drosglwyddir gydag o wedi eu bwriadu yn unig ar gyfer pwy bynnag y
cyfeirir ef ato neu atynt. Os ydych wedi derbyn yr e-bost hwn drwy
gamgymeriad, hysbyswch yr anfonwr ar unwaith os gwelwch yn dda. Mae
cynnwys yr e-bost yn cynrychioli barn yr unigolyn(ion) a enwir uchod ac
nid yw o angenrheidrwydd yn cynrychioli barn Cyngor Sir Ddinbych. Serch
hynny, fel Corff Cyhoeddus, efallai y bydd angen i Gyngor Sir Ddinbych
ddatgelu'r e-bost hwn [neu unrhyw ymateb iddo] dan ddarpariaethau
deddfwriaethol.
The information contained in this e-mail message and any files transmitted
with it is intended solely for the use of the individual or entity to whom
they are addressed. If you have received this e-mail in error please
notify the sender immediately. The contents of this e-mail represents the
views of the individual(s) named above and do not necessarily represent
the views of Denbighshire County Council. However, as a Public Body,
Denbighshire County Council may be required to disclose this e-mail [or
any response to it] under legislative provisions.

References

Visible links
1. http://www.sirddinbych.gov.uk/
2. http://www.denbighshire.gov.uk/

Dear Kerry Standen,

I can confirm that I would like the information from Councils in Wales.

Please find below a breakdown of the categories I require in regards to my request.

Fields:
Name
Brief summary
Age range of service users
Address
Postcode
Email address
Telephone number(s)
Dates/appointment(s)
Images (e.g. logos/images)
Documents (e.g. Ofsted document)
Services:

HOUSING AND COMMUNITIES
Homelessness
Tenancy support
Rent arrears
Furniture poverty
Residential care
Tree services
Other housing
Other communities

SECURITY, CRIME AND ANTI-SOCIAL BEHAVIOUR
Anti-social behaviour
Neighbourhood watch
Security
Other crime

FAMILIES
Breakfast clubs
After school clubs
Holiday clubs
Ante and post natal and pregnancy
Pre-school and toddler support
Behavioural support
Care leavers support

EDUCATION
Nurseries
Primary schools
High schools
Colleges
Adult education
Leisure courses
Other courses
Tutors
Breakfast clubs
After school clubs
Holiday clubs
Training & Apprenticeships

EMPLOYMENT
Job centre
Job websites
Apprenticeships
Business support

IDENTITY AND COMMUNICATION
Advocacy
Translation services
Communication support
Places of worship
Ethnic minority services
Sexuality and sexual health

PUBLIC SPACES, SPORTS AND LEISURE
Libraries
Parks
Museums
Sports
Social activities
Music
Arts
Acting and theatre
Leisure
Gyms

EMOTIONAL & MENTAL HEALTH AND SOCIAL ACTIVITIES
Depression
Child mental health
Counsellors
Volunteering

PHYSICAL HEALTH AND SUBSTANCE MISUSE
GP
Dentists
Alternative therapists
Disability
Substance misuse
Hospitals
Pharmacies
Podiatry
FINANCES
Grants and loans
Financial advice and planning
Banks
Benefits

GIVING BACK TO THE COMMUNITY
Volunteer
Donate to charity
Become a foster carer
Adopt
Offer supported lodgings

Yours sincerely,

Tay Jiva
07920097834

Denbighshire County Council

1 Attachment

FOI Acknowledgement

--------------------------------------------------------------------------

Dear Tay Jiva,

Freedom of Information Act 2000 - Request for Information

Thank you for your recent request for information  held by Denbighshire
County Council received 31/05/2018 regarding SUPPORT SERVICES. Thank you
also for your clarification received today.
As set out by the Freedom of Information Act 2000 it will be our aim to
respond to your request by 28/06/2018 (20 working days from the date of
clarification). In some cases, however, we may be unable to achieve this
deadline. If this occurs we will advise you of the likely timescale within
which the response will be provided.

Under the Freedom of Information Act the Council may charge for
disbursement costs (e.g. photocopies, postage). However should there be
any such costs, you will be notified of this prior to the commencement of
any work.

Please do not hesitate to contact me for further advice or guidance
relating to the above.

Rydym yn croesawu gohebiaeth yn Gymraeg. Byddwn yn ymateb i unrhyw
ohebiaeth yn Gymraeg ac ni fydd hyn yn arwain at unrhyw oedi. We welcome
correspondence in Welsh. We will respond to any correspondence in Welsh
which will not lead to a delay.

Yours sincerely

Kerry Standen Swyddog Mynediad i Wybodaeth / Access to Information Officer
Cyngor Sir Ddinbych / Denbighshire County Council Ffon / Tel: 01824 708242
E-bost:[email address]
E-mail:[email address] Gwefan
http://www.sirddinbych.gov.uk Website http://www.denbighshire.gov.uk

 

Kerry Standen, Denbighshire County Council

1 Attachment

Dear Tay Jiva,

Thank you for your request for information received 10/05/2018 ,and
clarification received 31/05/2018, regarding SUPPORT SERVICES. Please see
below:

 

Your request has been refused under Section 12 of the Freedom of
Information Act 2000.

To explain further Section 12  provides that a public authority is not
obliged to comply with a request for information if it estimates that
meeting the request would exceed the appropriate cost limit. This
‘appropriate limit’ is also set out in the Freedom of Information and Data
Protection (Appropriate Limit and Fees) Regulations 2004. The ‘appropriate
limit’ for non- Central Government public authorities is currently set at
£450. This is calculated at a rate of £25 per member of staff per hour.
This effectively equates to a time limit of 18 staff hours.

In practice this means that if the department(s) estimates that if it
would take more than 18 hours to respond to the whole request the
exemption is engaged. This includes time taken determining whether we hold
the information, finding the requested information, retrieving the
information or records, and extracting the information.

We do not hold this information centrally and we do not hold a central
contracts register at present. Therefore, we would need to send your
request to all managers in all services. We calculate that this would take
substantially in excess of 18 hours and I confirm that the request is
refused under Section 12 of the Freedom of Information Act 2000.

 

You may wish to redesign your request – we could perhaps find some partial
information for you relating to particular teams? For example:
Homelessness, Libraries and Leisure Centres.

 

However you are more likely to find the information you require by
searching our website where our Services are described:

 

[1]https://www.denbighshire.gov.uk/en/resid...

 

For example – this for holiday clubs:

 

[2]https://www.denbighshire.gov.uk/en/resid...

 

and this for contact details for schools:

 

[3]https://www.denbighshire.gov.uk/en/resid...

 

If you have any queries regarding this response, please do not hesitate to
contact me at the following address: Access to Information Officer,
Corporate Information Management Team, PO BOX 62, Wynnstay Road, Ruthin,
LL15 9AZ. Alternatively, if you are unhappy with the way the council has
handled your request and wish to ask for internal review, please contact
the Corporate Information Manager at the same address. If you are
subsequently not content with the outcome of the review, you have the
right to apply to the Information Commissioner whose address is Wycliffe
House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

If I can be of any further assistance please do not hesitate to contact
me.

 

Yours sincerely

 

Kerry Standen
Swyddog Mynediad i Wybodaeth / Access to Information Officer
Cyngor Sir Ddinbych / Denbighshire County Council
Ffon / Tel: 01824 708242
E-bost:[email address]
E-mail:[email address]
Gwefan [4]http://www.sirddinbych.gov.uk
Website [5]http://www.denbighshire.gov.uk

 

[6]cymraeg-logo2Dysgwr

 

 

Rydym yn croesawu gohebiaeth yn Gymraeg. Byddwn yn ymateb i unrhyw
ohebiaeth yn Gymraeg ac ni fydd hyn yn arwain at unrhyw oedi.

We welcome correspondence in Welsh. We will respond to any correspondence
in Welsh which will not lead to a delay.

 

Dilyn ni ar Twitter: http://twitter.com/cyngorsDd - Follow us on Twitter:
http://twitter.com/DenbighshireCC
Ymwelwch a ni ar-lein ar http://www.sirddinbych.gov.uk - Visit us online
at http://www.denbighshire.gov.uk

Mae'r wybodaeth a gynhwysir yn yr e-bost hwn ac unrhyw ffeiliau a
drosglwyddir gydag o wedi eu bwriadu yn unig ar gyfer pwy bynnag y
cyfeirir ef ato neu atynt. Os ydych wedi derbyn yr e-bost hwn drwy
gamgymeriad, hysbyswch yr anfonwr ar unwaith os gwelwch yn dda. Mae
cynnwys yr e-bost yn cynrychioli barn yr unigolyn(ion) a enwir uchod ac
nid yw o angenrheidrwydd yn cynrychioli barn Cyngor Sir Ddinbych. Serch
hynny, fel Corff Cyhoeddus, efallai y bydd angen i Gyngor Sir Ddinbych
ddatgelu'r e-bost hwn [neu unrhyw ymateb iddo] dan ddarpariaethau
deddfwriaethol.
The information contained in this e-mail message and any files transmitted
with it is intended solely for the use of the individual or entity to whom
they are addressed. If you have received this e-mail in error please
notify the sender immediately. The contents of this e-mail represents the
views of the individual(s) named above and do not necessarily represent
the views of Denbighshire County Council. However, as a Public Body,
Denbighshire County Council may be required to disclose this e-mail [or
any response to it] under legislative provisions.

References

Visible links
1. https://www.denbighshire.gov.uk/en/resid...
2. https://www.denbighshire.gov.uk/en/resid...
3. https://www.denbighshire.gov.uk/en/resid...
4. http://www.sirddinbych.gov.uk/
5. http://www.denbighshire.gov.uk/