Database of services

Tay Jiva made this Freedom of Information request to Clackmannanshire Council

This request has been closed to new correspondence. Contact us if you think it should be reopened.

Clackmannanshire Council did not have the information requested.

Dear Clackmannanshire Council,

Please could you send me a spreadsheet with all support services commissioned by or connected to your council? e.g. drugs services, mental health, accommodation etc.

The information I need is: Categories (drugs/health); name; brief description; telephone number(s); email address(es); postal address (with post code); opening hours; other criteria (e.g. age groups/ethnicity/gender); and any other information that you hold (e.g. contact person).

I can send you a pen drive or other device if you need it.

I am requesting the same from all other local authorities in England because I am putting together a website with all of this information (free to access to the public - there will not be any charge for the local authority either). I am making this request as an individual, not as a business or organisation.

Yours faithfully,

Tay Jiva
07920097834

FOI, Clackmannanshire Council

1 Attachment

Hi,

Thank you for your FOI request.  Please can you confirm if you are looking
for this information from Scottish Councils also, as Clackmannanshire
Council is in Scotland?

I look forward to hearing from you.

Kind Regards
Suzanne

[1]Inactive hide details for Tay Jiva ---10/05/2018 13:23:10---Dear
Clackmannanshire Council, Please could you send me a spreadshTay Jiva
---10/05/2018 13:23:10---Dear Clackmannanshire Council,  Please could you
send me a spreadsheet with all support services com

From: Tay Jiva <[FOI #483735 email]>
To: FOI requests at Clackmannanshire Council <[Clackmannanshire Council request email]>
Date: 10/05/2018 13:23
Subject: Freedom of Information request - Database of services - support
services commissioned by or connected to your council

--------------------------------------------------------------------------

Dear Clackmannanshire Council,
Please could you send me a spreadsheet with all support services
commissioned by or connected to your council? e.g. drugs services, mental
health, accommodation etc.
The information I need is: Categories (drugs/health); name; brief
description; telephone number(s); email address(es); postal address (with
post code); opening hours; other criteria (e.g. age
groups/ethnicity/gender); and any other information that you hold (e.g.
contact person).
I can send you a pen drive or other device if you need it.
I am requesting the same from all other local authorities in England
because I am putting together a website with all of this information (free
to access to the public - there will not be any charge for the local
authority either). I am making this request as an individual, not as a
business or organisation.
Yours faithfully,
Tay Jiva
07920097834
-------------------------------------------------------------------
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show quoted sections

Suzanne Kettrick, Clackmannanshire Council

2 Attachments

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| Clackmannanshire Council, Kilncraigs, Alloa, Clackmannanshire FK10 ||
| 1EB                                     ||
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To:
-None- Tay Jiva Contact: Suzanne Kettrick
Tel. No: 01259 450000
Ref: SOC0575038
Date: 14/05/2018

Dear -None- Jiva

Freedom of Information : SOC0575038

I acknowledge receipt of your request for information which was received
on 10/05/2018 about Database of Services - Support Services commissioned
by or connected to your council.   It will be forwarded to the appropriate
Council Service for action and you should receive a response, or a request
for clarification by 08/06/2018. If there is a need to clarify anything
relating to your request, colleagues will contact you.  

If you have any queries about this letter, please contact me.  

Yours sincerely

Suzanne Kettrick

show quoted sections

  Reminder - please update your address books, as Clackmannanshire Council
are transitioning users from @clacks.gcsx.gov.uk email addresses and
adopting the Secure Government Email standard (TLS), mail can now be
delivered securely to recipients via their @clacks.gov.uk addresses. Your
email to clacks.gcsx.gov.uk will be delivered to the recipient, but please
update your address book for future emails to be @clacks.gov.uk rather
than clacks.gcsx.gov.uk.

The GCSX email service is due to be withdrawn completely from 31st May
2018, after this point your emails to clacks.gcsx.gov.uk will not be
delivered.

References

Visible links
1. http://www.clacks.gov.uk/
2. http://twitter.com/clackscouncil
3. http://www.facebook.com/officialclackman...

Pearl McMenemy, Clackmannanshire Council

2 Attachments

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| Clackmannanshire Council, Kilncraigs, Alloa, Clackmannanshire FK10 ||
| 1EB                                       ||
+------------------------------------------------------------------------+

To:
-None- Tay Jiva Contact: Pearl McMenemy
  Tel. No: 01259 450000
Ref: SOC0575038
Date: 16/05/2018

Dear -None- Jiva

Freedom of Information : SOC0575038

I am writing regarding your request for information which I received on
10/05/2018.   In that request you asked for Database of Services - Support
Services commissioned by or connected to your council.

In order to identify whether or not the information requested is held, and
to locate it if it is, I require some further clarification of your
request. In particular, could you please confirm/explain Please clarify if
the information required is for Scotland. The text refers to setting up a
website in England..

If I do not hear from you within 20 days, I will assume that you  no
longer wish to pursue this request.

Yours sincerely,

Pearl McMenemy

+------------------------------------------------------------------------+
| If you are not satisfied with this response, you may contact the |
| Council’s Head of Resources and Governance seeking a review of your |
| request. within 40 working days of receiving the response (the |
| address is: Clackmannanshire Council, Kilncraigs, Alloa FK10 1EB. |
| (Email address: [Clackmannanshire Council request email]). If you are not satisfied with |
| the outcome of the review you have the right to appeal directly to |
| The Scottish Information Commissioner, Kinburn Castle, Doubledykes |
| Road, St. Andrews, Fife KY16 9DS, or online |
| www.itspublicknowledge.info/Appeal within 6 months. |
+------------------------------------------------------------------------+

show quoted sections

  Reminder - please update your address books, as Clackmannanshire Council
are transitioning users from @clacks.gcsx.gov.uk email addresses and
adopting the Secure Government Email standard (TLS), mail can now be
delivered securely to recipients via their @clacks.gov.uk addresses. Your
email to clacks.gcsx.gov.uk will be delivered to the recipient, but please
update your address book for future emails to be @clacks.gov.uk rather
than clacks.gcsx.gov.uk.

The GCSX email service is due to be withdrawn completely from 31st May
2018, after this point your emails to clacks.gcsx.gov.uk will not be
delivered.

References

Visible links
1. http://www.clacks.gov.uk/
2. http://twitter.com/clackscouncil
3. http://www.facebook.com/officialclackman...

Eileen McKinsley, Clackmannanshire Council

Tay

Further to your FOI below, I have been asked to contact you to check if
you require responses from "Scottish" Local Authorities as you state:

"I am requesting the same from all other local authorities in
England because I am putting together a website with all of this
information (free to access to the public - there will not be any charge
for the local authority either). I am making this request as an
individual, not as a business or organisation".

Regards
Eileen

Eileen McKinsley
Senior Business Support Officer
Education Services
Clackmannanshire Council

Tel. 01259 452427
[email address]

www.clacks.gov.uk

show quoted sections

Dear Eileen McKinsley,

I would like to confirm that I do require the information for my request.

Please find below a the breakdown of the categories I require in regards to my request.

If you require any further clarification please do not hesitate to contact me.

Fields:
Name
Brief summary
Age range of service users
Address
Postcode
Email address
Telephone number(s)
Dates/appointment(s)
Images (e.g. logos/images)
Documents (e.g. Ofsted document)

Services:
HOUSING AND COMMUNITIES
Homelessness
Tenancy support
Rent arrears
Furniture poverty
Residential care
Tree services
Other housing
Other communities

SECURITY, CRIME AND ANTI-SOCIAL BEHAVIOUR
Anti-social behaviour
Neighbourhood watch
Security
Other crime

FAMILIES
Breakfast clubs
After school clubs
Holiday clubs
Ante and post natal and pregnancy
Pre-school and toddler support
Behavioural support
Care Leavers Support

EDUCATION
Nurseries
Primary schools
High schools
Colleges
Adult education
Leisure courses
Other courses
Tutors
Breakfast clubs
After school clubs
Holiday clubs
Training & Apprenticeships

EMPLOYMENT
Job centre
Job websites
Apprenticeships
Business support

IDENTITY AND COMMUNICATION
Advocacy
Translation services
Communication support
Places of worship
Ethnic minority services
Sexuality and sexual health

PUBLIC SPACES, SPORTS AND LEISURE
Libraries
Parks
Museums
Sports
Social activities
Music
Arts
Acting and theatre
Leisure
Gyms

EMOTIONAL & MENTAL HEALTH AND SOCIAL ACTIVITIES
Depression
Child mental health
Counsellors
Volunteering

PHYSICAL HEALTH AND SUBSTANCE MISUSE
GP
Dentists
Alternative therapists
Disability
Substance misuse
Hospitals
Pharmacies
Podiatry

FINANCES
Grants and loans
Financial advice and planning
Banks
Benefits

GIVING BACK TO THE COMMUNITY
Volunteer
Donate to charity
Become a foster carer
Adopt
Offer supported lodgings

Kind Regards
Tay Jiva
07920097834

Suzanne Kettrick, Clackmannanshire Council

2 Attachments

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| Clackmannanshire Council, Kilncraigs, Alloa, Clackmannanshire FK10 ||
| 1EB                                       ||
+------------------------------------------------------------------------+

To:
-None- Tay Jiva Contact: Suzanne Kettrick
  Tel. No: 01259 450000
Ref: SOC0575038
Date: 29/06/2018

Dear -None- Jiva

Freedom of Information Enquiry: SOC0575038

Thank you for your information request dated 10/05/2018.

I am happy to supply you with the information you requested.

Please could you send me a spreadsheet with all support services
commissioned by or connected to your council? e.g. drugs services, mental
health, accommodation etc.

The information I need is: Categories (drugs/health); name; brief
description; telephone number(s); email address(es); postal address (with
post code); opening hours; other criteria (e.g. age
groups/ethnicity/gender); and any other information that you hold (e.g.
contact person).

RESPONSE FROM ADULT CARE, CHILD CARE & CRIMINAL JUSTICE: This information
is either already in the public domain, e.g Care Inspectorate, Clacksweb,
Forth Valley Health Board, etc. or not held by Clackmannanshire Council.

Response Details from cross Service enquiries:
 
Housing and Communities      

Name                               Citizen's Advice Bureau    
Summary                         Legal, budgeting and benefits advice in
relation to rent arrears.    
Age Range of Service Users        16 +    
Address                          "Glebe HallBurgh MewsAlloa"    
Postcode                         FK10 1HS    
Email Address                  [email address]    
Tel. no(s)                          01259 219404    
Dates / Appt(s)                Arranged with individual    
Images (Logos etc)        
Documents        

Education Services have not commissioned any Support Services.

Customer Services dos not hold any information on this.
 

Yours sincerely

Suzanne Kettrick

+------------------------------------------------------------------------+
| If you are not satisfied with this response, you may contact the |
| Council’s Head of Resources and Governance seeking a review of your |
| request. within 40 working days of receiving the response (the |
| address is: Clackmannanshire Council, Kilncraigs, Alloa FK10 1EB. |
| (Email address: [Clackmannanshire Council request email]). If you are not satisfied with |
| the outcome of the review you have the right to appeal directly to |
| The Scottish Information Commissioner, Kinburn Castle, Doubledykes |
| Road, St. Andrews, Fife KY16 9DS, or online |
| www.itspublicknowledge.info/Appeal within 6 months. |
+------------------------------------------------------------------------+

show quoted sections

References

Visible links
1. http://www.clacks.gov.uk/
2. http://twitter.com/clackscouncil
3. http://www.facebook.com/officialclackman...