Database of services

Tay Jiva made this Freedom of Information request to Hartlepool Council

This request has been closed to new correspondence. Contact us if you think it should be reopened.

The request was partially successful.

Dear Hartlepool Council,

Please could you send me a spreadsheet with all support services commissioned by or connected to your council? e.g. drugs services, mental health, accommodation etc.

The information I need is: Categories (drugs/health); name; brief description; telephone number(s); email address(es); postal address (with post code); opening hours; other criteria (e.g. age groups/ethnicity/gender); and any other information that you hold (e.g. contact person).

I can send you a pen drive or other device if you need it.

I am requesting the same from all other local authorities in England because I am putting together a website with all of this information (free to access to the public - there will not be any charge for the local authority either). I am making this request as an individual, not as a business or organisation.

Yours faithfully,

Tay Jiva

Freedomofinformation, Hartlepool Council

Thank you for your email which has been received by the Council. 

If your request relates to official council held information it will be
handled in accordance with the under the Freedom of Information Act 2000
or Environmental Information Regulations 2005. We may need to contact you
for further information or clarification. If you do not hear from us,
please accept this email as acknowledgment of your request. You will
receive a final response within the next 20 working days.

If you are writing to find out what information the Council holds about
you this will be handled in accordance with the Data Protection Act 1998
as a ‘subject access request.’ We will contact you for further information
and upon receipt of the fee and identification will comply with your
request within the statutory 40 calendar day period.  

If you have any queries regarding data protection, please do not hesitate
to contact us at  [1][email address] or on 01429 523182.

Following completion of a freedom of information request/ data protection
request, the information relating to the request and response will be
retained by the Council for three years.

If you have any queries, please do not hesitate to contact the Legal
Division on 01429 523182 or email
[2][Hartlepool Council request email].




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FOI Responses, Hartlepool Council

Dear Tay,


Further to your request for information, I can advise as follows:-


I can advise that s.21 of the Freedom of Information Act applies to
information that is available by other means, therefore as the information
is available elsewhere, we rely on s.21 of the Act. Please see link below:




We hope that this information deals with your request, however if you are
dissatisfied with the handling of your request, you have the right to ask
for an internal review. Internal review requests should be submitted to
[2][email address] within two months of the date of
receipt of the response to your original request.


If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner can be contacted at: Information
Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9
5AF, [3]


Kind regards


Jake Barras | Legal Assistant

Hartlepool Borough Council

Tel: (01429) 401997

Email: [4][email address]

Secure Email: [5][email address]



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