Thank you for contacting HM Land Registry. This is an automated response
to confirm that we have received your correspondence. We will aim to
formally provide an acknowledgement within three working days. If you have
any special requirements that mean you would like us to communicate with
you in a specific way, please let us know and we will make adjustments if
we can.

If you are contacting us in respect of any matters relating to property
registration or have a general customer enquiry – Our team are unable to
respond to any general registration enquiries or provide updates on any
property applications. Please redirect your customer enquiry to
our Customer Support colleagues, using any of the methods below: 

• Website - [1]www.gov.uk/guidance/contact-hm-land-registry

• Phone - English language 0300 006 0411 

   Welsh language 0300 006 0422 

• Post - HM Land Registry Citizen Centre 
          PO Box 74 
          Gloucester 
          GL14 9BB 

If you have made a request under the Freedom of Information Act or
Environmental Information Regulations–The statutory timescale for response
is 20 working days following receipt of your request. 

If you have made a request for data rights requests – The statutory
timescale for response is one calendar month following receipt of your
request. 

Please note that where personal data held on our register, it would be
exempt from the right of subject access under UK GDPR.

 

Where any personal data is held on record for a registered title, the
exemption provided at Schedule 2, Part 1, Paragraph 5(1) of the Data
Protection Act 2018 would be engaged.  

  

This states:  

  

“5(1) The listed GDPR provisions do not apply to personal data consisting
of information that the controller is obliged by an enactment to make
available to the public, to the extent that the application of those
provisions would prevent the controller from complying with that
obligation.”  

Please see the section below titled 'Register information and your data
protection rights' for further explanation.

If you have only copied your correspondence to us - we will not respond. 

Yours sincerely 

 

Information Rights Team 

HM Land Registry 

Register information and your data protection rights     

    

Data protection law permits HM Land Registry to use personal data for our
official purposes.  

 

The lawful basis for HM Land Registry processing personal data under the
United Kingdom (UK) General Data Protection Regulation (UK GDPR) is that
it is necessary to enable us to perform our public task of the
registration of land and property (Article 6(1)(e) of UK GDPR). This is
defined in the Land Registration Act 2002.  

 

Paragraph 5 of Schedule 2 Part 1 of the Data Protection Act 2018
provides the following exemption from the specified UK GDPR provisions:  

 

“The listed UK GDPR provisions do not apply to personal data consisting of
information that the controller is obliged by an enactment to make
available to the public, to the extent that the application of those
provisions would prevent the controller from complying with that
obligation.”     

 

The Land Registration Act 2002 is the principal legislation governing land
registration in England and Wales. It sets out provisions for the keeping
of a register of title to land and requirements for its administration by
HM Land Registry under a Chief Land Registrar.

The Chief Land Registrar is required by the Land Registration Act 2002 and
to make register information (including any documents held on the register
of title) available to the public, therefore the following data protection
provisions do not apply: 

• the requirement to provide ‘privacy notices’ to individuals 

• the requirement to provide personal data in response to subject access
requests

• the requirement to rectification

• the requirement to comply with requests to erasure (right to be
‘forgotten’) 

• most of the principles of UK GDPR

Please visit our website for further information about our registers: 

 

[2]www.gov.uk/get-information-about-property-and-land  

   

For further information in relation to your rights and how HMLR processes
personal data please refer to our Personal Information Charter: 

 

[3]www.gov.uk/government/organisations/land-registry/about/personal-information-charter  

HM Land Registry’s purpose is to protect your land ownership and provide services and data that underpin an efficient and informed property market. Our vision is: “A world-leading property market as part of a thriving economy and a sustainable future”.

We check all mail and attachments for known viruses. However, you are advised that you open any attachments at your own risk. If you have received this email and it was not intended for you, please let us know, then delete it.

We welcome correspondence in English and Welsh.

To see how HM Land Registry treats your personal information, read our Personal information charter: www.gov.uk/government/organisations/land....

References

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Dear Connor Dash

The Land Registration Rule Committee is an Expert Committee established under the Land Registration Act 2002 to provide advice and assistance to the Secretary of State in making land registration rules and fee orders under the Act.

The are a separate body to HM Land Registry direct. You can contact them on is [email address].

Yours sincerely.

Marc Colwill
Disclosure Officer – (Risk, Assurance, Information, Security)
Data and Register Integrity Group

GOV.UK | @HMLandRegistry | LinkedIn | Facebook
Risk, Assurance, Information and Security (RAIS) (sharepoint.com)

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